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Valdosta Toyota

Valdosta, GA

4.7
455 Reviews

2980 James Cir

Valdosta, GA

31601

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Showing 455 reviews

September 13, 2019

Excellent service Unexpected battery failure resolved by Toyota promptly! Excellent and expedient service! Never stressed when I have to service car at this dealershi More

by camry2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker
September 04, 2019

Highlander Service Valdosta Toyota has an awesome service department and friendly staff. Service is always quick with minimal wait times. This is why I will continue to More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker
September 02, 2019

Fast Thorough Service We drove to the dealership with a basic idea of what we wanted. Our salesman, Jon Weston, immediately lead us right to the RAV 4 that met our criteria More

by raybird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Weston
August 27, 2019

Awesome Service! Mr. Bill Bowler provided awesome service from start to finish and I love my new vehicle he was able to get me in the color I desired. More

by A_Wise_Woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bowler, Juan and Lori
August 20, 2019

Vehicle buying experience Customer service via the sales department was great. No pressure. The only negative be was length of time to do all the paperwork! Would recommend th More

by tasman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Royals, Ashley Carter
August 20, 2019

Regular service interval Arrived about 40 min before my appointment. The service writer didn't make me wait. My truck was ready in around 30 min which was terrific. More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall, Cole Parker, Ray Register
August 17, 2019

Best dealership around! Valdosta Toyota is the best dealership I’ve ever dealt with. Lori and Bill were exceptional in assisting my needs. Friendly , clean environment. I fe More

by Marilyn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori and Bill;several others that I cannot remember names
August 14, 2019

Bought a car from a rude salesman named David Jordan. I purchased a 4Runner Nightshade that I overpaid for. I love the truck but not the price. My salesman was nice until I closed on the deal. Took car More

by Vicky D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Jordan
Aug 15, 2019 -

Valdosta Toyota responded

Hey Vicky, we hate to hear that you felt you had a negative experience with our Sales Department. I followed up with David and the Sales Managers (including the one you spoke to up front) in order to get the full story. We apologize if David was not as cordial or professional as expected during your latest visit. While I cannot speak directly toward how long your installment did or did not take, I do know that your entire premise of having paid too much for that vehicle is entirely false. In doing your own homework, every vehicle that you attempted to use to compare prices was not the same vehicle of the same model, trim, packages, and upgrades, so it was not an apples-to-apples comparison. No one was pressuring you, and as you already stated, "you love the truck." And unless you consider literally losing money to be "making a ton of money," then no, we did not make a ton of money off of you. In reality, we went above and beyond to ensure that you were satisfied with your purchase, including the vehicle itself, the price, and the accessories, and it ended up LOSING us money, not making it. We conceded losing money in order to keep you - a local resident and previous buyer - as a happy and hopefully long-term customer. Therefore, you can imagine our disappointment upon seeing this review. After all of the effort put in by our staff, we do not appreciate you fabricating information, so we would appreciate you removing this review. If you would like to speak about your experience further with a Sales Manager, please feel free to give us a call any time.

August 07, 2019

Valdosta Toyota Excellent service. Friendly and helpful employees. Every time I’ve gone there I’ve been very satisfied with the service.This is the third Toyota I’v More

by JudyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Danny, Don
August 03, 2019

very helpful n quick always helpful, patient. genuine and quick. never had any complaints. good waiting area too. people are very professional and dependable. i would high More

by jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Parker, Ray Register
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