Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Val Ward Cadillac Inc - Service Center
Fort Myers, FL
585 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
585 Reviews of Val Ward Cadillac Inc - Service Center
Sort by
February 07, 2017
Warranty work Had my touch screen panel go out in my SRX. I scheduled an appointment to have it replaced. When the part came in, they called me and I went in. Had Had my touch screen panel go out in my SRX. I scheduled an appointment to have it replaced. When the part came in, they called me and I went in. Had me in and out in 60 minutes, including a car wash! Great job.... More
by Russ Renton
Employees Worked With
Melody Snyder
February 05, 2017
Outstanding Service The service at Val Ward was outstanding from the time I scheduled the service, the remainder about the service and the service itself and finally the The service at Val Ward was outstanding from the time I scheduled the service, the remainder about the service and the service itself and finally the call to make sure that I was satisfied with the service. All of the employees at Val Ward are friendly and always asking if they can help whether they are assigned to your order or just passing through from other orders. Great Cadillac Dealership from Sales, Service and Bodyshop. I have experienced all area of Val Ward. More
by Rick R
Employees Worked With
Craig in Serice and Vince in Sales.
January 24, 2017
Car brought in for oil change. Vehicle was brought in for an oil change and tire rotation. I was greeted promptly and courteously. The work on the vehicle required an overnight. A Vehicle was brought in for an oil change and tire rotation. I was greeted promptly and courteously. The work on the vehicle required an overnight. A courtesy vehicle was provided. The service was satisfactory. More
by Pjmcar
Employees Worked With
Craig
January 23, 2017
Car was brought in for oil change, tire rotation and safety The usual great service. Timely, courteous, competent starting with the service advisor Melody. The amount of time spent at the service department The usual great service. Timely, courteous, competent starting with the service advisor Melody. The amount of time spent at the service department was incredibly short but service was highly satisfactory. More
by Tollnc6677
Employees Worked With
Melody
January 23, 2017
Very efficient! People are always very friendly and service timely. Never a bad experience at this location. Service Rep was Melody and is very helpful. Thanks . People are always very friendly and service timely. Never a bad experience at this location. Service Rep was Melody and is very helpful. Thanks . Bill More
by Bills Cadillac
Employees Worked With
Melody
