Val Ward Cadillac Inc - Service Center

Very accommidating The mechanic was originally puzzled by front wheel overheating condition but he drove vehicle home and experienced the same problem I experienced befo The mechanic was originally puzzled by front wheel overheating condition but he drove vehicle home and experienced the same problem I experienced before having it towed. More

Always Good Service personnel are great to deal with especially Jane in Service. She is professional, knowledgeable and friendly. I am sorry I am moving and will Service personnel are great to deal with especially Jane in Service. She is professional, knowledgeable and friendly. I am sorry I am moving and will have to change locations for service. More

great service In for an oil change and routine scheduled maintenance. They gave me a loaner so my day could continue. All work was done that day and staff was so h In for an oil change and routine scheduled maintenance. They gave me a loaner so my day could continue. All work was done that day and staff was so helpful and knowledgeable! More

Everyone was kind and very helpful. I had made the appointment at another Cadillac dealership by mistake but you made room for me. Thanks again appointment at another Cadillac dealership by mistake but you made room for me. Thanks again More

50k Maintenance Friendly, courteous, timely, truly professional service. All fluid systems flushed and replenished. (coolant, transmission, brake, power steering, oil Friendly, courteous, timely, truly professional service. All fluid systems flushed and replenished. (coolant, transmission, brake, power steering, oil) Oil and air filters replaced. New battery. Replace leaking front suspension cross member. While in shop the washer fluid tank was somehow compromised - this was replaced at no charge. More

Excellent service, extremely accommodating Have purchased two cars there, one used, the other new. I took one in to have rain guards attached. It did not work as expected. They tried to reme Have purchased two cars there, one used, the other new. I took one in to have rain guards attached. It did not work as expected. They tried to remedy the situation, giving me a loaner car, and eventually returned my money. The problem was not with Val Ward but the manufacturer of the rain guards. More

Great Experience Always a great experience with the Sales and Service Departments. I wouldn't think to buy or Lease a vehicle anywhere else. Thank you for the profess Always a great experience with the Sales and Service Departments. I wouldn't think to buy or Lease a vehicle anywhere else. Thank you for the professionalism you all show. More

Excellence From service to the financial department, what a pleasure. Timely in and out and a loaner vehicle. Financial department was quick, easy and informativ From service to the financial department, what a pleasure. Timely in and out and a loaner vehicle. Financial department was quick, easy and informative. Top-notch all around. Professionals. More

My car is fixed!!!! My car kept saying my tires were low on air. Just put air in it. I took my car in and it also needed an oil change. It was a while since I took it My car kept saying my tires were low on air. Just put air in it. I took my car in and it also needed an oil change. It was a while since I took it in and was told my tire needed to be patched because a bolt was in it. They did the tire and oil change and other work that needed to be done. I was given a rental and came back at the end of the day. My car was good as new!!!! I love my car and they made it better again. All I can say is "Thank You" More