Val Ward Cadillac Inc - Service Center

Brandon was very nice and easy to work with but, I’m Still waiting for the cover for my hitch. Going on 3 weeks now. I’m driving around in my brand new Cadillac with a big gaping hole in my rear bumper. Still waiting for the cover for my hitch. Going on 3 weeks now. I’m driving around in my brand new Cadillac with a big gaping hole in my rear bumper. More

I always can rely on this dealership for good sales and service. I don’t consider going anywhere else. service. I don’t consider going anywhere else. More

Very efficient Service Department; no nonsense. I picked up a nail in the tire and showed up without an appointment. Tire was in stock; Service Advisor was able get my car in right away. In and I picked up a nail in the tire and showed up without an appointment. Tire was in stock; Service Advisor was able get my car in right away. In and out in less than an hour (with no appointment) is excellent! More

The people were polite, the facility was very clean. I highly recommend Val Ward because they care about their customers and vehicles. I highly recommend Val Ward because they care about their customers and vehicles. More

Best people, cleanest facilities, top notch service, and vehicles. I’ve bought 6 cars from Val Ward in as many years and won’t go anywhere else for sales or service. vehicles. I’ve bought 6 cars from Val Ward in as many years and won’t go anywhere else for sales or service. More

Great service department. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. More

Best body shop in Fort Myers. The customer service is second to none. Highly recommend. The customer service is second to none. Highly recommend. More

I appreciate the quick turn around to get my car serviced and out the door. and out the door. More

Vehicle was brought into dealership by roadside assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by T assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by Tuesday. Nice work everyone! More

I have had many dealings with this dealership from purchasing, service and body shop and every experience has been top notch purchasing, service and body shop and every experience has been top notch More