Val Ward Cadillac Inc - Service Center

Quick to diagnosis my problem, gave me an excellent explanation, and gave me the best options. explanation, and gave me the best options. More

Excellent, professional service Jane is right on top of all service matters. Very satisfied customer! all service matters. Very satisfied customer! More

Great dealership & team. ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! More

Our service advisor Brandon was exceptional. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. More

Service always delivers great customer service. They do a great job. I take all my vehicles here. They do a great job. I take all my vehicles here. More

As always, Dave in service had my vehicle back to me in the time promised! It was sparkly clean inside and out. Spending time at the dealership always feels like spending time with old friends! the time promised! It was sparkly clean inside and out. Spending time at the dealership always feels like spending time with old friends! More

The Service Staff is exceptional. Jane is so very professional and gives outstanding assistance in the Service Department. The Staff will get the job done amazingly quick and correct Jane is so very professional and gives outstanding assistance in the Service Department. The Staff will get the job done amazingly quick and correct. You will find nice a friendly staff throughout Val Ward Cadillac but my favorite is Bill Griffin from sales. He is honest and trustworthy. I highly recommend Bill for your next purchase. More

Val Ward persomnnel were outstanding. My Cadillac was 'dead' in my garage and they came and towed it to the dealersihip. Dave Mckinney, technician, called for clarification on the issue My Cadillac was 'dead' in my garage and they came and towed it to the dealersihip. Dave Mckinney, technician, called for clarification on the issue. He called the next day and said that they did not find the issue and would keep working on it. Called today and said the issue was a bad celll in the new battery that they installed and that it had been replaced. They will deliver the car to my driveway since I am in Iowa for the summer. More

I love the service center at Val Ward. They are always so busy but remain polite and very helpful. They are always so busy but remain polite and very helpful. More

Great service. Friendly staff. Would recommend this dealership highly. No delays was in and out very fast. Friendly staff. Would recommend this dealership highly. No delays was in and out very fast. More