Val Ward Cadillac Inc - Service Center

Jane, our service advisor, is outstanding. She keeps us informed and makes our service visit less stressful. Jane and Val Ward Cadillac makes sure all our needs are met. In our busy schedul She keeps us informed and makes our service visit less stressful. Jane and Val Ward Cadillac makes sure all our needs are met. In our busy schedule, they make sure our service appointments do not interrupt our day. The awesome service of picking up our vehicles and delivering them back to our home is such a relief. We highly recommend Val Ward for your vehicle purchases. I assure you 5* sales and service! Allen & Debbie K More

Dave is the best, give him a raise. Great personality and work ethic. Best dealer for customer service. Great personality and work ethic. Best dealer for customer service. More

We were 45 mi. into our trip to Chicago on a Sunday morning, when service warnings popped up and the A/C stopped working. Returned to home and awaited for Monday A into our trip to Chicago on a Sunday morning, when service warnings popped up and the A/C stopped working. Returned to home and awaited for Monday AM to run to Val Ward. Dave quickly assessed the problem, got the car into service, kept me informed of the process, explained warranty coverage etc.. Back on the road in less than 3 hrs! Thanks Dave and the Technicians in providing me the quality service that goes with Cadillac ownership More

Dave always does a great job at making our appointments convenient to our schedule, and thoroughly checking everything. convenient to our schedule, and thoroughly checking everything. More

Service writer Luke was Very accommodating with Prompt service and communication throughout the whole process service and communication throughout the whole process More

Kit and I consider the Val Ward service dept to be among the best that we have expierenced. Our Service Write is Jane Flesh and along with the Loaner car team are the best. We have been patrons for over the best that we have expierenced. Our Service Write is Jane Flesh and along with the Loaner car team are the best. We have been patrons for over years now and not once have we been dissapointed. Hats off to Jim Gedra for his outstanding team of Automotive Sales and Service experts. Ron and Kit More

Dave did a great job order in the Lugnuts Avenue there when I got there and the service time was David’s great service manager when I got there and the service time was David’s great service manager More

I am so very pleased with the work done by the auto body shop on my Cadillac after is was destroyed by Hurricaine Ian. Kudos to the entire auto body staff. Also I really enjoy working with Jayne Flesch w shop on my Cadillac after is was destroyed by Hurricaine Ian. Kudos to the entire auto body staff. Also I really enjoy working with Jayne Flesch who has been my service consultant for a several years. Jayne is professional, courteous, and a pleasure to work with. More

Excellent service by Val Ward Cadillac and Brandon Lentz. Brandon goes above and beyond to satisfy his customers. Brandon goes above and beyond to satisfy his customers. More