Val Ward Cadillac Inc - Service Center

Premium Cadillac dealership in the Fort Myers area that has first class staff to service Americas only first class automobile. has first class staff to service Americas only first class automobile. More

Service was exceptional as always ! Thank you to the service department for always taking great care of me Thank you to the service department for always taking great care of me More

I was in for an oil change Ihave been coming for service since 2010 and the service has been excelent I have eight months to go on my current lease and I will be coming to Val Ward Ihave leased three cars t since 2010 and the service has been excelent I have eight months to go on my current lease and I will be coming to Val Ward Ihave leased three cars there More

I love the warm welcome when I go into the service dept. Jane is such a lovely lady. I loved that every time, I go onto the service dept. Jane is the person that always takes care of what’s going on with my Jane is such a lovely lady. I loved that every time, I go onto the service dept. Jane is the person that always takes care of what’s going on with my car. I love that if my car is going to be in the shop most of the day. There is someone to bring me home. Or someone to come and pick up my vehicle and return it to me. I just love the customer service at. Val Ward Cadillac. Everyone is just so pleasant and so polite and very helpful. Some service dept. I dread going into but never at Val Ward. They treat you like a person and not a number. The manager from the body shop has really been so awesome in working with me. And Patty as well. Thanks you to the Service Dept. and the Body shop. More

My servide person Jane was fab. She was very friendly and assistedme with my coupons to get the best offer. So happy she told me I didn't need certain items that I thought I did. She was very friendly and assistedme with my coupons to get the best offer. So happy she told me I didn't need certain items that I thought I did. Shows honesty and intergrity. More

Luke and entire service team were excellent in providing information and find my problem and solving it promptly information and find my problem and solving it promptly More

Quick service in a clean, modern environment and run by a highly professional and experienced team of automotive experts highly professional and experienced team of automotive experts More

Took my vehicle in for oil change, detail few other items I have wanted done since I purchased vehicle last November used with 22k miles let them up sale me options I know I did not need but I was new here a I have wanted done since I purchased vehicle last November used with 22k miles let them up sale me options I know I did not need but I was new here and vehicle new to me . I was acceptable spent $2700 leave lot none of my rear lights work had to bring back and keep rental car and pay for another day for something that vehicle didn’t even go in for because they had told me all 85 courtesy vehicles have been loaned out! Says a lot about a Cadillac! More

Service personnel were very caring and helpful! Waiting room comfortable. Waiting time truly very good. Waiting room comfortable. Waiting time truly very good. More

Dave is great, every time we need our car serviced he goes above and beyond to make our visit enjoyable goes above and beyond to make our visit enjoyable More