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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
549 Reviews
Call Service Center (239) 939-2212

549 Reviews of Val Ward Cadillac Inc - Service Center

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August 12, 2023

Great, fast service. Always a friendly staff and the work done was completed to perfection! I highly recommend. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 16, 2023 -

Val Ward Cadillac Inc responded

Keith, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Great service. Friendly staff. Would recommend this dealership highly. No delays was in and out very fast. More

by yankeesfanjimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 16, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Jane in service, Fred in sales and Paul sales manager are all excellent and very professional. More

by kkouril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lombardo
Report | Print
Aug 16, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Service advisor, Brandon, was terrific & my vehicle was ready before I expected. Great service department! Highly recommend More

by JDIEFENBACH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Report | Print
Aug 16, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please don't hesitate to reach out!

August 09, 2023

Excellent customer service . Great communication . Easy to schedule appointment. Fair waiting time. Great service and trusted More

by FERNANDEZ561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 13, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Dave, our advisor, was outstanding. The experience was great and we were done in less than 30 minutes. More

by rsrodriguez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2023

Still awaiting parts so review not complete, but Collision Center staff very helpful, professional, and knowledgeable. I am excited about seeing the finished product. So far so good. More

by maschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Collision Center
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2023

I am loving my new car! I purchased my car through Fred Walters and it went soooo smoothly. Lisa was super helpful too. Thank you! More

by Kate.a.bergman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Jim Gedra
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2023

Great place to have my car fixed, professional and fast. I always trust my car maintenance to Val ward. More

by OZCARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinly
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Great service. 111111111111111111111111111111111111111111111111111111111111111111111111111 nn nnnn nnnnn nnnnn nnnnn nnnnnnn nnnnnnhhh ghghujjv More

by vonzuckerstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Julio Martinez
Report | Print
Aug 14, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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