Back

Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
565 Reviews

565 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
September 06, 2023

very helpful. answered all questions. friendly & professional & accommodating. Travel further now to use this dealership. satisfied. More

by JOHNSL408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug service department
Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

September 06, 2023

Tire issue with our 2023 XT5. Display in car indicated passenger side rear was low on pressure. Took car in for service. Tech indicated passenger side rear was not accurate. I More

by mjyates3
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 27, 2023

Thank you. Four your excellent services. I really appreciate your time and dedication. Five stars More

by yoelsantanap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
Sep 01, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2023

Taking my Escalade into Val Ward is always a pleasure, and Brandon is an excellent service advisor. More

by SEANPFOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service.
Aug 31, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2023

Excellent service, friendly staff…the only place to go for all automotive needs! New and used vehicle selection and price outstanding. More

by FFREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

August 24, 2023

Quick to diagnosis my problem, gave me an excellent explanation, and gave me the best options. More

by STEPHENHUTNIK0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Aug 30, 2023 -

Val Ward Cadillac Inc responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

One of my car’s tires picked up a nail . Brought the car in and they replaced the tire at a good price right away- waited less than 30 minutes. More

by RJHALLER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney - Service Dept.
Aug 30, 2023 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 23, 2023

Val Ward ALWAYS takes special care when we need them! I highly recommend them for the care they take with mechanical needs, collision repair and everything we need for our Cadillac SUV! When we need a ne More

by kraussea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
Aug 28, 2023 -

Val Ward Cadillac Inc responded

We are so happy to read such a great review about Val Ward Cadillac, Inc.! Please don't hesitate to reach out to us if there's anything more we can do!

August 20, 2023

Excellent, professional service Jane is right on top of all service matters. Very satisfied customer! More

by judithgiorman484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2023

Great dealership & team. ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! More

by professorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.

...
37
...