Val Ward Cadillac Inc

Service completed as planned--on time for 2014 XTS Sam Stahl did an outstanding job handling the purchase of our new 2017 XTS. He explained all aspects of the new auto and got prep done to fit our sche Sam Stahl did an outstanding job handling the purchase of our new 2017 XTS. He explained all aspects of the new auto and got prep done to fit our schedule. More

Returning customer purchased a new XT5 and left happy. Management and sales staff understood my needs and made sure a returning customer drove out happy. Salesman had good knowledge of the vehicle that I Management and sales staff understood my needs and made sure a returning customer drove out happy. Salesman had good knowledge of the vehicle that I was interested in purchasing. More

Routine maintenance was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and al was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and all of the work was completed just as she described it would be. More

Exceptional service They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personabl They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personable and eager to please. Also got a great car wash as well...We have continued to buy 2 Cadillac's every couple of years and have never been disappointed in the last 20 years... More

Replace electronics. Well done and properly disgnosed Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn for moreservice More

Finding the mystery problem Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the caus Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the cause and Brian and Cindy kept me mobile over the days of diagnosis and repair.Good team. More

satisfied Was very satisfied with every phase of the purchase. Salesman was extremely helpful and friendly. Would definitely Return to purchase again and woul Was very satisfied with every phase of the purchase. Salesman was extremely helpful and friendly. Would definitely Return to purchase again and would recommend to anyone that this is where they should buy their cars. More

The reason I buy there It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. More

Service was great Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles and this appointment was no exception. More

Great customer service Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner a Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner and car wash. Wonderful!!!!!!!!!!!!!! More