Val Ward Cadillac Inc | Page 85

I called for an appointment and got it within a day & within My car has not been right for several months and in a couple of hours your people fixed it completely! The service department was exceptional! They g My car has not been right for several months and in a couple of hours your people fixed it completely! The service department was exceptional! They gave me a new car to drive until mine was fixed. Awesome experience! More

It was a pleasure to deal with Val Ward Cadillac I was on vacation in Ft Myers Beach Fl and had an issue come up with my Escalade. I took it to Val Ward Cadillac, Doug Smith in service took care of e I was on vacation in Ft Myers Beach Fl and had an issue come up with my Escalade. I took it to Val Ward Cadillac, Doug Smith in service took care of everything so well I could not believe it! I have to say I would definitely recommend Val Ward Cadillac to anyone! More

New Sales Fred Walters did an excellent job finding us an XT4 that fit our price point. Fred was very patiebt and responsive anytime I called him. Fred Walters did an excellent job finding us an XT4 that fit our price point. Fred was very patiebt and responsive anytime I called him. More

Outstanding Everyone I dealt with was professional and very knowledgeable. The appointment was scheduled promptly and from the time I arrived until service was co Everyone I dealt with was professional and very knowledgeable. The appointment was scheduled promptly and from the time I arrived until service was complete was a very pleasant experience. More

Service Jane made sure everything that would be done on my car and explained what was done when it was finished. She asked the tech that worked on the car to Jane made sure everything that would be done on my car and explained what was done when it was finished. She asked the tech that worked on the car to be at her station before I left in case I had any questions for him. Jane is great ! More

Marty gave us superb service. Marty went out of his way to take care of us, working out a great deal on leasing and answering a million requests and questions with great patience. Marty went out of his way to take care of us, working out a great deal on leasing and answering a million requests and questions with great patience. We would highly recommend him to any new Cadillac customers. More

Very knowledgeable and friendly staff. I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very pleased with the service and the staff. Would definitely go to them for any future service. More

Great Service! Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive awa Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive away. More

The sales representative was very thorough and helpful The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. More

Body repair What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Servic What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Service area was delightful. Everything was very organized. Made it a very non stressful experience. When my husband asked about the corroding area to begin with our service person researched it and found that the area was still covered under warranty. That was a nice thing to do. Of course the oil change and tire rotation was also great. But getting the corroding area done just maintained the value of the car. More