Val Ward Cadillac Inc | Page 85

Outstanding Everyone I dealt with was professional and very knowledgeable. The appointment was scheduled promptly and from the time I arrived until service was co Everyone I dealt with was professional and very knowledgeable. The appointment was scheduled promptly and from the time I arrived until service was complete was a very pleasant experience. More

Service Jane made sure everything that would be done on my car and explained what was done when it was finished. She asked the tech that worked on the car to Jane made sure everything that would be done on my car and explained what was done when it was finished. She asked the tech that worked on the car to be at her station before I left in case I had any questions for him. Jane is great ! More

Marty gave us superb service. Marty went out of his way to take care of us, working out a great deal on leasing and answering a million requests and questions with great patience. Marty went out of his way to take care of us, working out a great deal on leasing and answering a million requests and questions with great patience. We would highly recommend him to any new Cadillac customers. More

Very knowledgeable and friendly staff. I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very pleased with the service and the staff. Would definitely go to them for any future service. More

Great Service! Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive awa Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive away. More

The sales representative was very thorough and helpful The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. More

Body repair What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Servic What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Service area was delightful. Everything was very organized. Made it a very non stressful experience. When my husband asked about the corroding area to begin with our service person researched it and found that the area was still covered under warranty. That was a nice thing to do. Of course the oil change and tire rotation was also great. But getting the corroding area done just maintained the value of the car. More

Premier service Always a pleasure to be serviced at Val Ward and it’s service personal. It’s also a pleasure dealing with Craig the service rep Always a pleasure to be serviced at Val Ward and it’s service personal. It’s also a pleasure dealing with Craig the service rep More

Purchased from Justin Crusel Great experience with Justin. He is great at what he does for a living. My second purchase from him and it was a great experience. Great experience with Justin. He is great at what he does for a living. My second purchase from him and it was a great experience. More

Excellent Service Advisor Douglas Smith was courteous and had the work completed on schedule as he had indicated. The car was washed and ready to pick up after Service Advisor Douglas Smith was courteous and had the work completed on schedule as he had indicated. The car was washed and ready to pick up after his notification. He explained the servicing before leaving the dealership. More