Val Ward Cadillac Inc
Fort Myers, FL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Car brought in for oil change. Vehicle was brought in for an oil change and tire rotation. I was greeted promptly and courteously. The work on the vehicle required an overnight. A Vehicle was brought in for an oil change and tire rotation. I was greeted promptly and courteously. The work on the vehicle required an overnight. A courtesy vehicle was provided. The service was satisfactory. More
Very efficient! People are always very friendly and service timely. Never a bad experience at this location. Service Rep was Melody and is very helpful. Thanks . People are always very friendly and service timely. Never a bad experience at this location. Service Rep was Melody and is very helpful. Thanks . Bill More
Car was brought in for oil change, tire rotation and safety The usual great service. Timely, courteous, competent starting with the service advisor Melody. The amount of time spent at the service department The usual great service. Timely, courteous, competent starting with the service advisor Melody. The amount of time spent at the service department was incredibly short but service was highly satisfactory. More
SOLD ME A CAR WITH AN ACCIDENT, NEVER TOLD ME, WHEN I CONFRONTED SALESMAN HE SAID HE DID NOT KNOW IT WAS IN ACCIDENT. CAR HAD A VAL WARD COLLISION STICKER ON IT. DO NOT GO THERE!!!!! I SPENT OVER 23, CONFRONTED SALESMAN HE SAID HE DID NOT KNOW IT WAS IN ACCIDENT. CAR HAD A VAL WARD COLLISION STICKER ON IT. DO NOT GO THERE!!!!! I SPENT OVER 23,000 DOLLARS AND GOT MY CAR 2 DAY LATER. HORRIBLE CUSTOMER SERVICE. More
Went to the dealership looking for a used CTS and left with a brand new ATS. I was completely satisfied with everyone from the salesman to the financing department. They clearly went over the vehicle and with a brand new ATS. I was completely satisfied with everyone from the salesman to the financing department. They clearly went over the vehicle and lease agreement from the beginning to end. Never had an experience as pleasant as this transaction. Thanks for all your help and look forward to doing business with you in the future. More
I went there looking for a good used Cadillac at a good price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I w price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I wanted, and what I would pay 'out the door'. The bottom line was exactly to the penny and I now have my car. The service people I met briefly were all nice and WHAT A FACILITY! You HAVE to check this place out. I could eat dinner off the service bay driveway it was so clean!. More
I went there looking for a good used Cadillac at a good price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I w price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I wanted, and what I would pay 'out the door'. The bottom line was exactly to the penny and I now have my car. The service people I met briefly were all nice and WHAT A FACILITY! You HAVE to check this place out. I could eat dinner off the service bay driveway it was so clean!. More
I went there looking for a good used Cadillac at a good price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I w price - what I got was a great car - from a great dealership and great salesman. I am not a shopper, I am a buyer. I told them what I had, what I wanted, and what I would pay 'out the door'. The bottom line was exactly to the penny and I now have my car. The service people I met briefly were all nice and WHAT A FACILITY! You HAVE to check this place out. I could eat dinner off the service bay driveway it was so clean!. More