Val Ward Cadillac Inc

Routine service I have purchased around six Cadillac's from Val Ward and have always been treated very well.The service staff goes out of their way to resolve any sit I have purchased around six Cadillac's from Val Ward and have always been treated very well.The service staff goes out of their way to resolve any situation you may encounter with your vehicle. More

Love Wal Ward Cadillac Their service is second to none , I am always treated with respect. My advisor keeps me informed with the progress of my vehicle. The parts department Their service is second to none , I am always treated with respect. My advisor keeps me informed with the progress of my vehicle. The parts department is fantastic with the time it take to get a part in. The service is done quickly and my vehicle comes back to me completely repaired the first time. I highly recommend Val Ward to all my friends and associates. More

New battery Service was exceptional. My service advisor, Craig Dousette, is always friendly and helpful. I have no problems there. It is curious to me that my Service was exceptional. My service advisor, Craig Dousette, is always friendly and helpful. I have no problems there. It is curious to me that my 2013 now has two new batteries and one jump start. My husband has a 2010 that is still on the original battery More

Beyond excellent Entire Service Department is excellent. Jane is outstanding! We have purchased many Cadillacs in another state- Val War is the best so Thank you Val Entire Service Department is excellent. Jane is outstanding! We have purchased many Cadillacs in another state- Val War is the best so Thank you Val Ward More

Traveller from Canada I had a wheel bearing go on my 2010 cts. The service manager quickly diagnosed the problem and I was able to set up an appointment for the next day. T I had a wheel bearing go on my 2010 cts. The service manager quickly diagnosed the problem and I was able to set up an appointment for the next day. They had a courtesy car for me when I brought my car in the next day. They had the part in stock, and within 4 hrs I had a phone call saying my car was ready. More

Everything went well From the time I dropped off my Cadillac until the next day when we picked it up I was kept informed. The courtesy car loaner set up went well also. From the time I dropped off my Cadillac until the next day when we picked it up I was kept informed. The courtesy car loaner set up went well also. I would suggest to anyone to take their Cadillac to Val Ward. More

Warranty work Had my touch screen panel go out in my SRX. I scheduled an appointment to have it replaced. When the part came in, they called me and I went in. Had Had my touch screen panel go out in my SRX. I scheduled an appointment to have it replaced. When the part came in, they called me and I went in. Had me in and out in 60 minutes, including a car wash! Great job.... More

Outstanding Service The service at Val Ward was outstanding from the time I scheduled the service, the remainder about the service and the service itself and finally the The service at Val Ward was outstanding from the time I scheduled the service, the remainder about the service and the service itself and finally the call to make sure that I was satisfied with the service. All of the employees at Val Ward are friendly and always asking if they can help whether they are assigned to your order or just passing through from other orders. Great Cadillac Dealership from Sales, Service and Bodyshop. I have experienced all area of Val Ward. More

Everyone is so polite and efficient dealership is very clean Exceptional sales staff my sales rep was Sam he was excellent Sam knew all the answers to my questions The service staff is also very knowledgeab Exceptional sales staff my sales rep was Sam he was excellent Sam knew all the answers to my questions The service staff is also very knowledgeable I would highly recommend Val Ward More

Totally satisfied Great people to buy a car from. Quick and easy and met all of our expectations. Samuel was very helpful and thorough and very knowledgable with their Great people to buy a car from. Quick and easy and met all of our expectations. Samuel was very helpful and thorough and very knowledgable with their products. More