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Val Ward Cadillac Inc

Fort Myers, FL

4.8
808 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 808 reviews

August 14, 2017

Professional, honest, friendly service for my 2015 CTS I have been a loyal customer since 2008. The sales and service professionals always made you feel important. They value your time and treat you like f More

by ctsjanine2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Monnett Service advisor
Aug 15, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! We will be sure to let our team know that you love how they treat you and we promise to continue offering this level of service!

August 08, 2017

a nice clean place to wait for the car and service was fast. I have a new service rep and Like him very much.Your service Dept is always very polite and helpfull and also the cleanly nesss oof y More

by Martha 32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Monnett was very heplfull very pleasenti
Aug 08, 2017 -

Val Ward Cadillac Inc responded

Thank you so much, Martha! We are so pleased to hear that you enjoyed your new rep and liked our service department! We try to keep your waiting environment immaculate so you LIKE coming in for a maintenance visit :) Hope to see you back in the future!

August 01, 2017

Excellent service. Answered all my questions Ben was very professional and knowledgeable. I had an oil change and tire rotation and well as a maintenance check for future work when I reach mileag More

by Val Ward Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mannett
Aug 04, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! We are so pleased that your service visit went smoothly and that Ben made sure to let you know of anything that might be coming up in the future. We hope to see you back for any needs you may have!

July 31, 2017

Great customer service Great service and great customer service peopleunbelievable presentable sevice. The moment I arrived they showed me professionalism. Always on point a More

by Rafee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 04, 2017 -

Val Ward Cadillac Inc responded

Wow, thank you so much! We are always so honored to hear such great feedback from our wonderful customers as providing a great guest experience is our number one goal. Please feel free to reach out for any future assistance you may need!

July 30, 2017

Cadillac purchased Bill Griffith helped us purchase our new XT5. He was very informative, patient, and just nice to work with. He took the time and explained all the fea More

by Nettie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
Aug 04, 2017 -

Val Ward Cadillac Inc responded

Congratulations on the new XT5! We are so glad that Bill got to explain everything and make sure you knew of all the features you get to enjoy with your new vehicle! Please feel free to reach out to April, Bill, or any member of our team as we are all on stand-by to help you with anything you may need!

July 22, 2017

Great price and service Purchased a new Cadillac XTS great dealership and salesman Tom was very helpful and took great care of me from the start to finish of the Sales More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Henion
Jul 24, 2017 -

Val Ward Cadillac Inc responded

Thank you so much for your kind comments and congratulations on the XTS! We will let Tom know he did a phenomenal job from start to finish. Feel free to stop in and see us or give us a call for anything you may need :)

July 20, 2017

Excellant Service Everyone at Val Ward were extremely nice, friendly & polite. Service was completed within the time frame estimated. I'll use them again & again & agai More

by roadking01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 24, 2017 -

Val Ward Cadillac Inc responded

Wow, thank you! Your repeat business is the highest praise we could ever ask to receive. We appreciate your loyalty and your thoughtfulness to share your experience at Val Ward Cadillac with others!

July 19, 2017

The Best Sam was a great salesman. Not pushy, answered all our questions, gave us different options, helped us turn in my lease. We bought that day! More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 24, 2017 -

Val Ward Cadillac Inc responded

Thank you so much, Lala! We are so glad that Sam offered you such a tremendous experience. It is our goal to make you feel like family while you are here, so we hope to have a "reunion" with you in the future next time you need any assistance with your vehicle! :)

June 29, 2017

Great! So far everyone has been very helpful and respectful. My salesman a Marty is the best. He's been able to answer any questions I have in regards to th More

by Lindseyjewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Bogenrief
Jun 30, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! We are so happy to hear you mention Marty as your feedback will absolutely make his day. Our staff is extremely knowledgeable because we want to be a source you can truly trust to guide you during your car buying/servicing process. You are always going to be treated like a family member here, so we hope to see you back for anything else you may need in the future :)

June 27, 2017

Warranty work on our 2015 SRX. Melody is great to work with. Brought car in at the time she said. Work was completed while I waited. Would recommend Val Ward for service work. More

by janice 2015 SRX
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melody
Jun 28, 2017 -

Val Ward Cadillac Inc responded

Thank you so much! We appreciate your business and your kind mention of Melody. Your comments will make her day!

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