Val Ward Cadillac Inc

Routine maintenance was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and al was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and all of the work was completed just as she described it would be. More

Exceptional service They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personabl They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personable and eager to please. Also got a great car wash as well...We have continued to buy 2 Cadillac's every couple of years and have never been disappointed in the last 20 years... More

Replace electronics. Well done and properly disgnosed Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn for moreservice More

Finding the mystery problem Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the caus Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the cause and Brian and Cindy kept me mobile over the days of diagnosis and repair.Good team. More

satisfied Was very satisfied with every phase of the purchase. Salesman was extremely helpful and friendly. Would definitely Return to purchase again and woul Was very satisfied with every phase of the purchase. Salesman was extremely helpful and friendly. Would definitely Return to purchase again and would recommend to anyone that this is where they should buy their cars. More

The reason I buy there It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. It is as pleasant as one would hope for. It has been consisting high caliber for the 15 years I've owned a cadillac and continue to own one. More

Service was great Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles Made a service appointment on line. Arrived to find my name and car on the overhead info screen. Craig always takes excellent care of my two vehicles and this appointment was no exception. More

Great customer service Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner a Came in for replacement of Cue computer screen which had been damaged by sun/heat;everyone pleasant and professional. work complete in timely manner and car wash. Wonderful!!!!!!!!!!!!!! More

Best experience we have had in 40 years of buying cars From the time Samuel Stahl opened the door for us until the time Jim Gedra the General manager and Samuel walked us to the door, It was an experience From the time Samuel Stahl opened the door for us until the time Jim Gedra the General manager and Samuel walked us to the door, It was an experience that all the dealers should try to model themselves after. He took us outside to show us the new car and invited us to take that car for a test ride. His expertise on all the features and additions the new car had was left us with only a few questions We came back and sat down with Samuel and within just a few minutes we were so relaxed we found ourselves looking at a picture on his desk of his family. He made us feel at home by telling us all about his family. That was the moment, you know the moment when we just knew we wanted to buy our new car from Samuel. From sales to finance where we were introduce to Lisa. She explained all the additional packages that we could buy, "but here comes a first" no pressure at all. I guess you can tell by now that your dealership has our automobile needs and wants for a life time. My only regret is that we didn't buy our last Cadillac from you dealership. More

Best automobile service I have had ! The Dealer personnel I work with in setting up my service visit are easy to work with and always seek to be helpful, and friendly. The Dealer personnel I work with in setting up my service visit are easy to work with and always seek to be helpful, and friendly. More