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Val Ward Cadillac Inc

Fort Myers, FL

4.8
808 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 808 reviews

November 30, 2017

Met all my needs Clear and straightforward - no red tape, no hassles. Lease process smooth as silk and drove away with the best deal and best car on the road. More

by Liz Brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gedra, Tom Knoche
Dec 01, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review Liz! We try to make the whole process as easy as possible for both sides, so we're glad to have been of help. We're also glad to hear you enjoy your new ride so much!

November 20, 2017

Val Ward is the Best!! One of the Best decisions I have ever made was to purchase my vehicle at Val Ward!! When you have a Problem with your Caddy take it to Val Wards serv More

by GaryoftheGulf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Nov 22, 2017 -

Val Ward Cadillac Inc responded

Thank you Gary! We greatly appreciate your business and we're glad to have been of help. We're also glad we could help get you back on the road. We hope all is well and to work with you again in the future!

November 20, 2017

My 1st experience in leasing and it went smoothly. With the supplier program, it made the entire experience stress-free and swift. I hope that after leasing my 1st Cadillac that I would lease another More

by p123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review! We're glad to have been of service. We hope to help you after your lease as well!

November 19, 2017

Exceptional Great from start to finish . Bill Griffith knew what I wanted and he was helpful in every way . I would recommend him and Val Ward Cadillac to anyone. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Val Ward Cadillac Inc responded

Thank you Ken! We're glad to see Bill took such great care of you during your time with us. We greatly appreciate your recommendation, and look forward to seeing you again!

November 19, 2017

Excellent experience. Our salesperson, Sam Stahl, was great. We enjoyed dealing with our salesperson Sam Stahl. He was very knowledgeable about their products and was helpful in helping us make a decision to pur More

by Cardinal fan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Stahl
Nov 22, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review! We're very proud of the work our team does, and Sam is no exception. We'll let him know of the positive feedback! We look forward to working with you again!

November 16, 2017

Used car purchase Both lisa in sales and lisa in financing were very efficient and knowledgeable . . I think it is ridiculous that I have to put in a certain number of More

by Used car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa and lisa
Nov 17, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review! We greatly appreciate you taking the time to leave feedback despite the requirement. Customers going through hoops just to help us, like you have now, really means a lot to us!

November 12, 2017

Exceptional Terrific experience. Salesman knowlegable and thorough. Made me feel comfortable. He introduced me to the sales manager, the service manager, and ano More

by Caddy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Nov 14, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review! We're glad to hear the team, and Tom in particular, did a great job with making you feel comfortable and welcome. If you have any questions or need anything in the future, please feel free to reach out to us or stop by!

November 12, 2017

totally satifactory in everyway The sales person was professional and accommodating in every step of the car purchase. I would not hesitate to request his assistance for any further More

by swerve in here
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Holman
Nov 14, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review!Thank you for the positive feedback about our team. If anything comes up like you said, just stop on by and we'd be happy to help!

November 11, 2017

Service completed as planned--on time for 2014 XTS Sam Stahl did an outstanding job handling the purchase of our new 2017 XTS. He explained all aspects of the new auto and got prep done to fit our sche More

by Roger Stapf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Doucette in Service for 2014 XTX. Sam Stahl in Sales for new 2017 XTS, Samuel Stahl
Nov 14, 2017 -

Val Ward Cadillac Inc responded

Thank you for the review Roger! We're glad to have been of service. We also appreciate the kind words about our staff, and we'll let them know they did so well!

November 06, 2017

Returning customer purchased a new XT5 and left happy. Management and sales staff understood my needs and made sure a returning customer drove out happy. Salesman had good knowledge of the vehicle that I More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Nov 08, 2017 -

Val Ward Cadillac Inc responded

Thank you for the positive feedback Bill! We try our best to stay as knowledgeable as possible to be the best we can be. We appreciate your business and hope to see you again!

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