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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
November 25, 2018
professional,courteous and very friendly very prompt and make us comfortable.I bought the vehicle same day and all the things were taken care off within an hr or two!I felt like I have known very prompt and make us comfortable.I bought the vehicle same day and all the things were taken care off within an hr or two!I felt like I have known him for a long time! More
by tamtonm
Employees Worked With
November 17, 2018
A Team Service I received superior service at Val Ward Cadillac. They were ready at my appointment time and they addressed my concerns. All members of my service t I received superior service at Val Ward Cadillac. They were ready at my appointment time and they addressed my concerns. All members of my service team were knowledgeable and helpful. More
by Judy
Employees Worked With
Jason
November 02, 2018
Awesome Sales and accounts receivable were awesome, sales gave a tour of facilities, looked for more discounts for me, showed me how to use everything in car Sales and accounts receivable were awesome, sales gave a tour of facilities, looked for more discounts for me, showed me how to use everything in car More
by Firescue
September 24, 2018
Warranty Visit (DuPont). No complaint with any part of the service visit.. Process was quick and easy. I’ve always had Exceptional service at Val Ward. It’s why I continue to No complaint with any part of the service visit.. Process was quick and easy. I’ve always had Exceptional service at Val Ward. It’s why I continue to get service done at Val Ward. More
by Ah2
Employees Worked With
Craig, Marty Bogenrief
September 19, 2018
it was seamless experience This is the second lease for me from Val Ward, and both times the transaction was seamless. the customer service all the way around is phenomenal. This is the second lease for me from Val Ward, and both times the transaction was seamless. the customer service all the way around is phenomenal. More
by little debi
Employees Worked With
Marty Bogenrief
September 15, 2018
Quick, easy, and thorough. I needed an oil change and tire rotation, scheduled for 9:30 one morning. Arrived early, checked in quickly, received my loaner car, and was on my way I needed an oil change and tire rotation, scheduled for 9:30 one morning. Arrived early, checked in quickly, received my loaner car, and was on my way. In less than 3 hours I was called, "car is ready when you are!" Thank you, Craig! More
by ofteninkeywest
Employees Worked With
Craig Doucette
September 12, 2018
Excellent Marty was pleasant, easy to work with and met all my expectations. He explained everything thoroughly and answered all of my questions. I am very happ Marty was pleasant, easy to work with and met all my expectations. He explained everything thoroughly and answered all of my questions. I am very happy with my new car. More
by Eileent504
Employees Worked With
Marty Bogenrief
September 04, 2018
Dupont Paint Sealer Service I got a Dupont Paint service on my new 2018 XT5. They needed it overnight so I got an XT5 loaner car. My car was ready when promised. I got a Dupont Paint service on my new 2018 XT5. They needed it overnight so I got an XT5 loaner car. My car was ready when promised. More
by CaddyDaddy
Employees Worked With
August 30, 2018
service we always had get service Melody Snyder has been great for us hate to bad she is retiring hate to see her go.. we been customer for 12 years will do b we always had get service Melody Snyder has been great for us hate to bad she is retiring hate to see her go.. we been customer for 12 years will do business with . More
by cooper
Employees Worked With
Tom Knoche
August 11, 2018
my Financial experience was very good Staff is very friendly, price is very good, and service here is very good I can buy anywhere so good service and price are my criteria. Staff is very friendly, price is very good, and service here is very good I can buy anywhere so good service and price are my criteria. More
by Sandy R
Employees Worked With
Jim Gedra, Lisa in finance, Jane in service, and Tonya, Tom Knoche
