Val Ward Cadillac Inc

Very knowledgeable and friendly staff. I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very I am from out of state and needed some emergency attention for my car. Val Ward was prompt in response and addressed the issue right away. I was very pleased with the service and the staff. Would definitely go to them for any future service. More

Great Service! Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive awa Jane always provides us with excellent CS when we bring our car in for service. She is friendly and always makes sure we are happy before we drive away. More

The sales representative was very thorough and helpful The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. The sales representative tried to get as many discounts and rebates as possible. He was friendly and made us feel very comfortable at all times. More

Premier service Always a pleasure to be serviced at Val Ward and it’s service personal. It’s also a pleasure dealing with Craig the service rep Always a pleasure to be serviced at Val Ward and it’s service personal. It’s also a pleasure dealing with Craig the service rep More

Body repair What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Servic What a smooth transition - dropping off car; getting a loaner car and then finally picking up the car. The woman at the front desk in the Body Service area was delightful. Everything was very organized. Made it a very non stressful experience. When my husband asked about the corroding area to begin with our service person researched it and found that the area was still covered under warranty. That was a nice thing to do. Of course the oil change and tire rotation was also great. But getting the corroding area done just maintained the value of the car. More

Purchased from Justin Crusel Great experience with Justin. He is great at what he does for a living. My second purchase from him and it was a great experience. Great experience with Justin. He is great at what he does for a living. My second purchase from him and it was a great experience. More

Excellent Service Advisor Douglas Smith was courteous and had the work completed on schedule as he had indicated. The car was washed and ready to pick up after Service Advisor Douglas Smith was courteous and had the work completed on schedule as he had indicated. The car was washed and ready to pick up after his notification. He explained the servicing before leaving the dealership. More

MY VAL WARD EXPERIENCE VERY PLEASANT EXPERIENCE! THIS IS THE 4TH CADILLAC I HAVE PURCHASED FROM VAL WARD AND EACH PURCHASE WAS AN EXCITING AND HAPPY EVENT. MY LEASE TERM WIL VERY PLEASANT EXPERIENCE! THIS IS THE 4TH CADILLAC I HAVE PURCHASED FROM VAL WARD AND EACH PURCHASE WAS AN EXCITING AND HAPPY EVENT. MY LEASE TERM WILL EXPIRE BEFORE I KNOW IT AGAIN AND WILL BE LOOKING FORWARD TO PURCHASING MY NEXT CADILLAC WITH THE HELP OF TOM KNOCKE. More

Best Cadillac dealership ever We just picked up our 5th new Cadillac from Val Ward in the last 5 years. We both now drive XT5’s and love them. Cadillac (great car) is not the rea We just picked up our 5th new Cadillac from Val Ward in the last 5 years. We both now drive XT5’s and love them. Cadillac (great car) is not the reason we keep going back, Tom Knoche our salesman is the reason. As long as Tom is there we will keep coming back. In addition, our service writer Jane is without a doubt the best we have ever had in our years of purchasing new cars. Everything about Val Ward is over the top. More

All great!! Dominic was very attentive to all of the details and made the leasing experience a joy. Will definitely consider Val Ward Cadilac for our next purcha Dominic was very attentive to all of the details and made the leasing experience a joy. Will definitely consider Val Ward Cadilac for our next purchase. Well done. More