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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

June 01, 2023

I appreciate the quick turn around to get my car serviced and out the door. More

by JIMAP3725
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2023

Allan did a super job, very professional and easy to work with from start to finish. More

by TDWID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 01, 2023

Service team, especially Manager Steve, Jane and Danny are all wonderful professionals. Very nice staff at Val Ward. More

by CJHATCHER23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 31, 2023

Everyone I deal with was very professional. Everything was explained and all my questions were answered. More

by wsgoess
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Helman
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 05, 2023 -

wsgoess responded

You’re welcome, if I have any additional questions I will let you know. Thanks.

May 31, 2023

Allan was absolutely wonderful. The entire experience was simple and easy. Very professional from start to finish. More

by steven73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
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Jun 05, 2023 -

Val Ward Cadillac Inc responded

Steven, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2023

Vehicle was brought into dealership by roadside assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by T More

by rohm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa B.
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Jun 02, 2023 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2023

Lisa was wonderful, she listened and understood what I was looking for in a new vehicle. Easy to work with, no pressure, patient as I considered options. More

by VICHRISTIANSEN730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane in service was great, kept me informed regarding status of car I traded., Lisa Davis
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Jun 01, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

May 27, 2023

I have had many dealings with this dealership from purchasing, service and body shop and every experience has been top notch More

by RGATEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Trotter, Ned Kelly, , Jim Gedra
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May 31, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Excellent great communication easy to deal with great customer service very friendly and accommodating thzz as no you More

by joe.demarco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete , Joe Helman, Jose Villar
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May 31, 2023 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Sales staff an service dept bent over backwards to make me happy in a poor situation. Cad division of GM not so much. More

by FCALZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

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