Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 811 reviews
Verified Customer
June 11, 2023
Took my vehicle in for oil change, detail few other items I have wanted done since I purchased vehicle last November used with 22k miles let them up sale me options I know I did not need but I was new here a I have wanted done since I purchased vehicle last November used with 22k miles let them up sale me options I know I did not need but I was new here and vehicle new to me . I was acceptable spent $2700 leave lot none of my rear lights work had to bring back and keep rental car and pay for another day for something that vehicle didn’t even go in for because they had told me all 85 courtesy vehicles have been loaned out! Says a lot about a Cadillac! More
by bigwoodrocks
Employees Worked With
Dan Flynn, Steve Whittaker, Jane Flesche
June 11, 2023
Dave is great, every time we need our car serviced he goes above and beyond to make our visit enjoyable goes above and beyond to make our visit enjoyable More
by ARAMOS1108
Employees Worked With
June 10, 2023
Very pleased with all that was done. Car washed and vacuumed after service and issues resolved except for waiting for additional parts to come in. Stellar service as expected from a ste Car washed and vacuumed after service and issues resolved except for waiting for additional parts to come in. Stellar service as expected from a stellar dealership. More
by RJAJMA
Employees Worked With
June 10, 2023
Everyone at Val Ward was professional, as always. Bill Griffith is always great to work with as was Griffin Clark! Bill Griffith is always great to work with as was Griffin Clark! More
by RJWESTCOTT56
June 10, 2023
I have been doing business with Val Ward for over 20 years. The way they accommodate their customers with thoughtfulness and professionalism is unmatched. My service advisor, David McKinney is incredibl years. The way they accommodate their customers with thoughtfulness and professionalism is unmatched. My service advisor, David McKinney is incredible. His attention to his customers is always a comfortable experience. He is always trust, worthy and informative. Val Ward. Is the go to place for servicing your car and purchasing one. I would never consider going to a different dealership. They have my trust and confidence. More
by maleff
Employees Worked With
David McKinney, Dan Flynn and Shrek
June 10, 2023
Thorough, helpful, knowledgeable. ..Just like everything else at Val Ward...Excellent!!! So happy to have chosen this dealer. ..Just like everything else at Val Ward...Excellent!!! So happy to have chosen this dealer. More
by asmjuly5
Employees Worked With
My husband took care of this visit, and he has no names
June 09, 2023
We were happy with everyone that we worked with throughout the process. All persons were incredibly knowledgeable and courteous and were conscientious of our time and of making sure that we were ha throughout the process. All persons were incredibly knowledgeable and courteous and were conscientious of our time and of making sure that we were happy. More
by KMDATTY
Employees Worked With
