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Val Ward Cadillac Inc

Fort Myers, FL

4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

August 03, 2023

Seamless purchase of our next Cadillac. Sales and finance are wonderful to work with. We are repeat customers of Val Ward. More

by rohm13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Bronson, Lisa Davis
Aug 07, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Excellent- I am working with Fred Walters! Excellent service! I’m excited to drive my new car!! More

by Kate.a.bergman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2023

The Val Ward Team take great pride in making customers feel welcome and comfortable during the buying process. They are responsive: Griffin was quick to reply and patient with decision process. The serv More

by KIM O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lombardo, Lisa Bronson
Aug 07, 2023 -

Val Ward Cadillac Inc responded

Kim, thank you for your kind words and this wonderful review! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

July 31, 2023

Always first class service Honest and trustworthy dealership Highly recommend Thank you again and will return. More

by welshsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane in service
Aug 08, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2023

my experience with the Service Staff was great …. Especially Jane …who was engaging and friendly yet very professional…. More

by psblissciu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane in service was great
Aug 08, 2023 -

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2023

Always try to help even with last minute requests. I feel that the service dept. really cares and takes the time to explain everything. Thank you! Will return. More

by TOPREALTOR4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 30, 2023

Sales associate Fred Walters is outstanding. He is focused on helping the customer. He goes above and beyond to help you get a good deal and to help you feel comfortable with your new car. He do More

by David H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane in Service
Aug 03, 2023 -

Val Ward Cadillac Inc responded

David, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Val Ward Cadillac Inc. and we hope to see you again.

July 30, 2023

Fast and professional service. Jane is great to work with at Val Ward. Lounge area is very comfortable and snacks/coffee is always a plus. I would like to see bottle water instead More

by SHARONMARIESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Aug 03, 2023 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2023

Service Advisor Dave keeps you informed on the service procedures and provides honest advise on future recommended service More

by Xt518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 03, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

July 29, 2023

Salesman Griffin Clark went above and beyond in handling our new Cadillac transaction. As a retired bank executive I’m highly service oriented, and Griffin met or exceeded all our expectations. Personable a More

by rst1396
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Davis
Aug 03, 2023 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

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