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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

August 11, 2023

Fred Walters was knowledgeable and easy to work with. Overall a good experience at Val Ward. More

by sdn50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2023

Jay Severson and Jeff Miller were both courteous and professional. They got me in and out in a quick manner. I can't forget Lisa Davis; she was wonderful to deal with! More

by JOHN@WELLERPOOLS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Severson and Jeff Miller, Lisa Davis
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Aug 15, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

Excellent customer service . Great communication . Easy to schedule appointment. Fair waiting time. Great service and trusted More

by FERNANDEZ561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 13, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Griffins was excellent! Very knowledgeable about the product and worked well with manager and all other departments to make our purchase as simple as possible. I usually dre More

by yvonne84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2023

I am loving my new car! I purchased my car through Fred Walters and it went soooo smoothly. Lisa was super helpful too. Thank you! More

by Kate.a.bergman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Jim Gedra
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2023

Dave, our advisor, was outstanding. The experience was great and we were done in less than 30 minutes. More

by rsrodriguez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2023

Still awaiting parts so review not complete, but Collision Center staff very helpful, professional, and knowledgeable. I am excited about seeing the finished product. So far so good. More

by maschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Collision Center
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2023

Great place to have my car fixed, professional and fast. I always trust my car maintenance to Val ward. More

by OZCARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinly
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Great service. 111111111111111111111111111111111111111111111111111111111111111111111111111 nn nnnn nnnnn nnnnn nnnnn nnnnnnn nnnnnnhhh ghghujjv More

by vonzuckerstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Julio Martinez
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Aug 14, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Getting service was a smooth process, from the greeting on my arrive thro' the dealings with my adviser. No problems, no complaints. More

by MICHAEL.FALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in the Service Deot
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Aug 07, 2023 -

Val Ward Cadillac Inc responded

Michael, thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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