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Val Ward Cadillac Inc

Fort Myers, FL

4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

August 16, 2023

This is the second time we are buying a car from Val Ward. Our experience with Fred Walters helping us was exceptional. More

by SONIASAREEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2023

The Service Staff is exceptional. Jane is so very professional and gives outstanding assistance in the Service Department. The Staff will get the job done amazingly quick and correct More

by LAZZARA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

As always, Dave in service had my vehicle back to me in the time promised! It was sparkly clean inside and out. Spending time at the dealership always feels like spending time with old friends! More

by MAGGIEKYLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinneu
Aug 17, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

Service always delivers great customer service. They do a great job. I take all my vehicles here. More

by jjames11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-body shop
Aug 17, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 14, 2023

Val Ward persomnnel were outstanding. My Cadillac was 'dead' in my garage and they came and towed it to the dealersihip. Dave Mckinney, technician, called for clarification on the issue More

by miromar2012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinney
Aug 17, 2023 -

Val Ward Cadillac Inc responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2023

I love the service center at Val Ward. They are always so busy but remain polite and very helpful. More

by sgroves45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names
Aug 16, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 12, 2023

Great, fast service. Always a friendly staff and the work done was completed to perfection! I highly recommend. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 16, 2023 -

Val Ward Cadillac Inc responded

Keith, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Great service. Friendly staff. Would recommend this dealership highly. No delays was in and out very fast. More

by yankeesfanjimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 16, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thanks for the recommendation, and have an amazing day!

August 12, 2023

Jane in service, Fred in sales and Paul sales manager are all excellent and very professional. More

by kkouril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lombardo
Aug 16, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Service advisor, Brandon, was terrific & my vehicle was ready before I expected. Great service department! Highly recommend More

by JDIEFENBACH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Aug 16, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please don't hesitate to reach out!

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