Vail GMC Hummer

Fantastic experience, no games, Claire was super! It is rare that I take the time to write a review about a car or dealership but my wife and I had recent experience at Vail GMC Buick in Bedford that It is rare that I take the time to write a review about a car or dealership but my wife and I had recent experience at Vail GMC Buick in Bedford that far exceeded our expectations. This dealership was our last stop on our car lease hunt and we immediately were paired with Claire Miller who followed through on everything she promised us. There were no surprises when we finally reached the finance process. Debbie in finance was also exceptional. Claire even promised to personally return my previously leased vehicle to a rival brand without question, taking that burden off of us. When my new GMC Terrain came in, Claire took us through every facet of the car and stayed with me for well over an hour setting everything up. If you are in the market for a new car, I highly recommend Claire at Vail. You won't be disappointed. More

Personal Family Experience I have experience buying vehicles from dealerships but I have to say, I am beyond ecstatic to have found Vail Buick and GMC through Charlie. I have de I have experience buying vehicles from dealerships but I have to say, I am beyond ecstatic to have found Vail Buick and GMC through Charlie. I have dealt with Charlie in the past and he is so genuine and truly cares for your family's safety and satisfaction. My family and I follow Charlie wherever he goes! He's the BEST! He recently recommended Vail Buick and GMC for a 2014 Acadia. I could not be happier with the care, service, attentiveness to detail and customer service that I have received!!! Once the paperwork was complete, I had the pleasure of meeting and working with Barry, the technician. He was amazing! Very helpful and took time to answer and review all the questions I had. Even after the dealership was closed for the day, I had another question and texted Barry about the bluetooth. He actually called me right away and walked me through it, despite having reviewed it earlier. Very pleasant!! I am beyond satisfied with the service I received!! THANK YOU CHARLIE!! More

Steve Ford is a great service manager I was trying to get a bulb replaced on a brand new vehicle by 2 other GM dealers in weschester. The other dealers would not help saying they were too I was trying to get a bulb replaced on a brand new vehicle by 2 other GM dealers in weschester. The other dealers would not help saying they were too busy. Steve Ford took care of my bulb immediately. Thank you Steve! More

Small, but great dealership. I bought 2 vans back in June 2016. Dave was my salesman and Debbie the finance manager, they couldn't have been nicer or more helpful. Since then we I bought 2 vans back in June 2016. Dave was my salesman and Debbie the finance manager, they couldn't have been nicer or more helpful. Since then we've dealt with service numerous times and had great experiences. I would highly recommend Vail. More

A pleasure doing business with this dealership If you're looking for a GMC vehicle you need to visit Vail their trucks are already set up with all the accessories you need the prices are great and If you're looking for a GMC vehicle you need to visit Vail their trucks are already set up with all the accessories you need the prices are great and they don't try to sell you things you don't need and there's no pressure to buy I had a great car buying experience here More

Awesome customer service From the sales staff , finance staff, service staff, and management team this dealership is beyond comparison the best I've ever dealt with. They are From the sales staff , finance staff, service staff, and management team this dealership is beyond comparison the best I've ever dealt with. They are professional, courteous , and very helpful in all aspects from sales to service and would highly recommend them for not only new, but used vehicles as well. Thanks for tremendous treatment. More

Amazing ,friendly, professional I was very happy with the service of vail they where helpful with buying my new truck took there time did not feel rushed or pressured into anything. I was very happy with the service of vail they where helpful with buying my new truck took there time did not feel rushed or pressured into anything. They have a great team to go over the vehicle with you it feels like a very personal exsperience. I would 100% go back to vail for my next purchase More

The best guys in the market I traded my 2014 Buick LaCrosse and got a 2016 Sierra 1500 double cab. The whole team was great and took care of my deal with the best possible outcom I traded my 2014 Buick LaCrosse and got a 2016 Sierra 1500 double cab. The whole team was great and took care of my deal with the best possible outcome. Larry, Frank, and David took the time to understand the requirements and find the best possible deal I could get. The truck is AWSOME!!!!! More

Great personable staff, excellent service We bought a 2013 GMC Sierra Denali in December 2015. We couldn't be happier with the vehicle and it was priced right! The team was extremely efficie We bought a 2013 GMC Sierra Denali in December 2015. We couldn't be happier with the vehicle and it was priced right! The team was extremely efficient and we received all the necessary documents for this out-of-state purchase within 2 weeks. Thanks again to Jamie and Debbie for making this experience a breeze. More