Vail GMC Hummer
Bedford Hills, NY
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Worst Dealership EVER!!! My husband and I purchased a vehicle 6 months ago. Since then we’ve needed a new engine, two new DVD players, gas gage, heated seats, wireless charger My husband and I purchased a vehicle 6 months ago. Since then we’ve needed a new engine, two new DVD players, gas gage, heated seats, wireless charger and the list goes on. I’ve left several messages for the sales manager and not ONCE has he returned my call. We were sold a lemon and they refuse to work with us to put us in a different vehicle. It’s a certified pre-owned Yukon Denali XL so I’m not sure what it takes for them to certify vehicles but it doesn’t seem like it takes much. I would NOT recommend this dealer EVER!!!! More
Another lease at Vail Vail is a wonderful dealership--my 3rd lease from them & have always been satisfied with ther professionalism, genuine kindness & competitive pricing Vail is a wonderful dealership--my 3rd lease from them & have always been satisfied with ther professionalism, genuine kindness & competitive pricing I recommend this dealership to everyone More
GMC Lease Desmond was very thorough and the process from end to end moved quickly. The delivery I liked because they were prepared, and it’s did not take long. Desmond was very thorough and the process from end to end moved quickly. The delivery I liked because they were prepared, and it’s did not take long. More
A terrific experience. Drew and Eric are terrific Terrific salespeople.Eric and Drew Trust worthy, honest and sincere. They made a great deal and even helped surprise my wife with her dream red conve Terrific salespeople.Eric and Drew Trust worthy, honest and sincere. They made a great deal and even helped surprise my wife with her dream red convertible 😊Will definitely recommend them. Many thanks! More
Awesome Experience! Everyone was helpful and went above and beyond. Al, Brian and Eric meet more than our expectations. Barry took the extra time to walk me through all t Everyone was helpful and went above and beyond. Al, Brian and Eric meet more than our expectations. Barry took the extra time to walk me through all the features and to get me set. I would definitely recommend them. More
Great experience!! Good/ honest experience. Desmond was the best car salesman I’ve ever met!! Everyone was friendly and Brian was organized and fun to talk to. They help Good/ honest experience. Desmond was the best car salesman I’ve ever met!! Everyone was friendly and Brian was organized and fun to talk to. They helped get me the exact car I wanted at a good price More
2019 Terrain Very easy to turn in old lease and get new lease. All the employees were friendly and helpful. Desmond was very good at answering questions and foll Very easy to turn in old lease and get new lease. All the employees were friendly and helpful. Desmond was very good at answering questions and following up with me. More
Excellent sales team Great experience making for a very smooth transaction I would definitely recommend the dealership to other friends/relatives when the occasion arises. Great experience making for a very smooth transaction I would definitely recommend the dealership to other friends/relatives when the occasion arises. Thank you very much. More
Very professional and knowledgeable! Our Salesman Drew Fisher was very helpful in helping us find the exact car we wanted! Fair pricing on our trade-in and spent an adequate amount of ti Our Salesman Drew Fisher was very helpful in helping us find the exact car we wanted! Fair pricing on our trade-in and spent an adequate amount of time on the car upon delivery! Thx for another great experience from Vail! More
Purchased new Yukon Thanks to Al and the team for working through all the many details and passes at different configurations and packages, landing us in a good spot. I e Thanks to Al and the team for working through all the many details and passes at different configurations and packages, landing us in a good spot. I especially appreciate how responsive everyone was with all our questions and back and forth. More