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Vail GMC Hummer

Bedford Hills, NY

not yet
rated
93 Reviews

606 Bedford Rd

Bedford Hills, NY

10507

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Showing 93 reviews

April 08, 2019

Worst Dealership EVER!!! My husband and I purchased a vehicle 6 months ago. Since then we’ve needed a new engine, two new DVD players, gas gage, heated seats, wireless charger More

by Jennylisa33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Vail, Larry Parisi, Desmond V, Drew Fisher, Eric Hughes, Charlie Eichhorn, Brian Grund
Apr 09, 2019 -

Vail GMC Hummer responded

Hello Jennylisa33 my name is Eric Hughes and I am the new Sales Manager here at Vail Buick GMC. I would like to take this opportunity to introduce myself and apologize for the previous Sales Manager not responding to your previous messages. Please feel free to contact me at your convenience and use me as your point of contact here in the Sales Department to discuss your experience here at the dealership. I can be reached by phone at (914) 666-7537 ext, 3254 or by email at eric@vailauto.com. I look forward to hearing from you.

April 04, 2019

Another lease at Vail Vail is a wonderful dealership--my 3rd lease from them & have always been satisfied with ther professionalism, genuine kindness & competitive pricing More

by clhanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fisher, Eric Hughes
Apr 18, 2019 -

Vail GMC Hummer responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

April 03, 2019

GMC Lease Desmond was very thorough and the process from end to end moved quickly. The delivery I liked because they were prepared, and it’s did not take long. More

by librasmn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond V
Apr 04, 2019 -

Vail GMC Hummer responded

Congratulations on your new vehicle and thank you for choosing Vail Buick GMC for your vehicle needs! We appreciate you taking the time to share your experience here with others. We hope to see you soon for your first service appointment and wish you safe travels in your new vehicle!!

Apr 10, 2019 -

Vail GMC Hummer responded

Hi, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

April 03, 2019

A terrific experience. Drew and Eric are terrific Terrific salespeople.Eric and Drew Trust worthy, honest and sincere. They made a great deal and even helped surprise my wife with her dream red conve More

by Casada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry our tech genius , Drew Fisher, Eric Hughes
Apr 10, 2019 -

Vail GMC Hummer responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2019

Awesome Experience! Everyone was helpful and went above and beyond. Al, Brian and Eric meet more than our expectations. Barry took the extra time to walk me through all t More

by tmiliaresis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Alfred Alagia, Eric Hughes, Brian Grund
Mar 22, 2019 -

Vail GMC Hummer responded

Congratulations on your new vehicle! Thank you for sharing your experience with everyone and for choosing Vail Buick GMC for your vehicle needs. We wish you many wonderful memories and safe travels in your new vehicle!

March 21, 2019

Great experience!! Good/ honest experience. Desmond was the best car salesman I’ve ever met!! Everyone was friendly and Brian was organized and fun to talk to. They help More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond V, Brian Grund
Mar 22, 2019 -

Vail GMC Hummer responded

Thank you for taking the time to share about your experience here at Vail Buick GMC and for your kind words regarding our wonderful team here! Congratulations on your new vehicle and thank you for choosing Vail Buick GMC for your vehicle needs!

March 18, 2019

2019 Terrain Very easy to turn in old lease and get new lease. All the employees were friendly and helpful. Desmond was very good at answering questions and foll More

by Malo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond V
Mar 21, 2019 -

Vail GMC Hummer responded

Thank you and Congratulations on the purchase of your new Terrain from Vail Buick GMC! We appreciate your kind words regarding our staff and for choosing us for your vehicle needs. We wish you many years of great memories in your new vehicle!

Mar 28, 2019 -

Vail GMC Hummer responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 18, 2019

Excellent sales team Great experience making for a very smooth transaction I would definitely recommend the dealership to other friends/relatives when the occasion arises. More

by Buick Regal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fisher, Brian Grund
Mar 28, 2019 -

Vail GMC Hummer responded

We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

March 11, 2019

Very professional and knowledgeable! Our Salesman Drew Fisher was very helpful in helping us find the exact car we wanted! Fair pricing on our trade-in and spent an adequate amount of ti More

by Jhochstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fisher
Mar 19, 2019 -

Vail GMC Hummer responded

Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!

March 09, 2019

Purchased new Yukon Thanks to Al and the team for working through all the many details and passes at different configurations and packages, landing us in a good spot. I e More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Alagia, Eric Hughes
Mar 09, 2019 -

Vail GMC Hummer responded

Thank you Rick and Congratulations on your new GMC Yukon! We appreciate you choosing Vail Buick GMC and wish you many years of great memories and safe travels in your new vehicle!