Vaden of Beaufort

Customers count first at Vaden, in actions, not slogans Four years ago I bought an excellent LaCrosse, and was treated extremely well by Josh. It was serviced at prescribed intervals with great efficiency a Four years ago I bought an excellent LaCrosse, and was treated extremely well by Josh. It was serviced at prescribed intervals with great efficiency and courtesy by Vaden. That inevitably brought me back to buy another LaCrosse, now rated the #2 most reliable car in the world, and I can see why. This time I bought from Greg, who bent over backwards to find a car with all the features and color I wanted, and it wasn't easy! Vaden is a great combination of ethical customer-first orientation, technical knowledge, extra effort, and having fine products - I couldn't recommend them mote highly, More

Good Service and Great People Have nothing but good things to say about Vaden, but the delay in getting parts from GM (on a new Buick SUV made in China) left something to be desire Have nothing but good things to say about Vaden, but the delay in getting parts from GM (on a new Buick SUV made in China) left something to be desired. That was not the fault of the dealer, however. (The Service Dept. did have two tech's out with the flu, also, but that could not be helped.) We have a new Envision which required software updates and new fuel lines attached to the tank. The parts took nearly five days from the date of order to be received. That was GM's fault. But it meant the repair took 9-10 days. That's a bit long. GM should get its parts distributed to more convenient locations, or get a better delivery system in place to its dealerships. But we do not fault Vaden. More

Superb Service I have nothing but great things to say about this dealership and the FANTASTIC service I received from Anne Hurly. I went in because my car displaye I have nothing but great things to say about this dealership and the FANTASTIC service I received from Anne Hurly. I went in because my car displayed a message that it was running hot. I took the car in for service, Anne told me that I probably wouldn't get it back that day because they needed to find what was causing my car to leak. Anne already had a car reserved for me from Enterprise. Got my car back and I've been riding good since! Thanks ANNE!!!!! More

Sub standard service at this Dealership I purchased my Silverado from Marchant Chevrolet who is excellent but Vaden of Beaufort just does not get it when it comes to servicing vehicles. I h I purchased my Silverado from Marchant Chevrolet who is excellent but Vaden of Beaufort just does not get it when it comes to servicing vehicles. I have read the comments and most are favorable but they evidently never got their vehicles serviced there. My Wife went there for an oil change and was charged $77.10 and all of 2016 Chevrolet was advertising the $39.95 oil change. That is for 5 quarts of oil. Silverados take 8.3 quarts and Marchant and Richenbach charge $54.00 for the same grade oil. Serice Tech refused to rotate tires, said I needed new ones, still about 8K left on them. He refused to fix a tire which was leaking air. And it isn't only this one incident, there has been many. I have phoned and emailed the GM directly with no return call. I have left messages for the service Tech who provided false information about the other Dealerships and no return call. I will never do business with this Dealership again and they wonder why so many people purchase vehicles outside of Beaufort. More

It was great! They treated me fairly and quite well. Everyone there was polite and made you feel welcome. I would recommend this dealership to anyone out there. They treated me fairly and quite well. Everyone there was polite and made you feel welcome. I would recommend this dealership to anyone out there. More

Great experience Shopping for a new car can be painful, but Vaden made it a pleasure!! Friendly, professional and efficient. I would highly recommend them !! Alexis wa Shopping for a new car can be painful, but Vaden made it a pleasure!! Friendly, professional and efficient. I would highly recommend them !! Alexis was great ! More

recall notice fixed. 2015 Colorado. Had her in for several routine services, plus 2 recall notices. Am very happy so far. Thank you so much. No issues to note. 2015 Colorado. Had her in for several routine services, plus 2 recall notices. Am very happy so far. Thank you so much. No issues to note. More

Outstanding service Always very professional and helpful and prices are extremely reasonable for the work required. Our service representative keeps us up to date on the Always very professional and helpful and prices are extremely reasonable for the work required. Our service representative keeps us up to date on the progress of the work and the coffee pot is always fresh! More

In and out My rating is based on the service I received. On the way to the airport I hit an object in the road. My tire had a huge hole in it. After road side My rating is based on the service I received. On the way to the airport I hit an object in the road. My tire had a huge hole in it. After road side services arrived and put the temporary tire on; I called Vaden of Beaufort. Their first concern was if I was ok and did they need to send help. After letting them my status, they told me to come on in and they would take care of everything. I was told up front how they set appointment but due to the emergency would work my car in as soon as possible. 1 - They made sure I was ok. 2 - They explained their process and what I could expect. They took care of their commentments to current customers and me. 3- I never felt like I was putting them out; I was treated like a VIP. 4. They care about the customer and it shows; they keep you up to date on what is taking place with your car. Annie has excellent people skills. All the people of Vaden make sure you leave with 100 percent satisfaction. More

Excellent! This was a great car buying experience for us and John made the car buying process so much easier! We loved having him help us! He was so accommodatin This was a great car buying experience for us and John made the car buying process so much easier! We loved having him help us! He was so accommodating and friendly. Thank you! More