Vaden Nissan of Hilton Head - Service Center

a very good experience...........on fri. i called to say i was from canada and found that my driver side break light was not working...........they told me to bring the car in at my convenience and i did on i was from canada and found that my driver side break light was not working...........they told me to bring the car in at my convenience and i did on sat. around noon.........i was greeted by a very friendly young women who said they would look after it and check the other lights as well. not only did they check and replace the light but gave the whole car a check over.........at no charge..........there is a nice waiting room with coffee and cold drinks, donuts, popcorn and because it was noon , pizza..........the wash rooms were spotless and current magazines and newspapers were available............my husband and i were very pleased and felt that we definitely should let nissan know what a good representative this nissan dealer is for their company...............marnie wharnsby, waterloo, ontario,canada More

I have been dealing with Bernard for a couple years now. He helped me through some very frustrating warranty issues about a year and a half ago. He is ALWAYS very kind and very helpful. He is the person th He helped me through some very frustrating warranty issues about a year and a half ago. He is ALWAYS very kind and very helpful. He is the person that keeps me coming back and you are very lucky to have him as an employee. More

I have had an excellent expieience with KEY NISSAN. I have purchased three vehicles from them and have all service work done there. This is my 32nd car and my 8th nissan. I have been impressed with the a have purchased three vehicles from them and have all service work done there. This is my 32nd car and my 8th nissan. I have been impressed with the attitude KEY fosters from start to finish. Service after the sale is equally impressive. The service manager, Dan Westover, may be the best in the business. More

I have purchased two cars from key nissan and have been completely satisfied with everything about it. The steps to purchasing it were easy and convenient and the staff was extremely courteous to my family completely satisfied with everything about it. The steps to purchasing it were easy and convenient and the staff was extremely courteous to my family and I. The service department was excellent. I only get my cars serviced here so I can be insured everything is done correctly and in a timely manner. I would highly recommend purchasing a new or used vehicle through key nissan. More

The technicians and service people are not trained enough about a vehicle they supposedly represent. If they only look for the computer code or engine light to come on to diagnosis a car problem, then maybe about a vehicle they supposedly represent. If they only look for the computer code or engine light to come on to diagnosis a car problem, then maybe they should not be working a specific dealer. I have brought my car there ans they state that regardless of what the problem was if light doesn't come on or it doesn't code,then there is nothing they can do and nothing must be wrong. Until it smokes up or breaks down, in which when then happened on my way home, it still did not have a light come on or code. And it didn;t take a rocket scientist to see something was wrong with the car. Take your time with your customers and actually try to value their business, after all, they are the ones that are keeping you in business!!!! More