Vaden Nissan of Hilton Head - Service Center
Bluffton, SC
35 Reviews of Vaden Nissan of Hilton Head - Service Center
Have always disliked going to dealers for repairs, however, after Vaden Nissan of Hilton Head fixed multiple issues on my 2014 Pathfinder, I have found one place I comfortable going. They were very co however, after Vaden Nissan of Hilton Head fixed multiple issues on my 2014 Pathfinder, I have found one place I comfortable going. They were very courteous and timely in their repairs, without being overpriced. In addition, the staff are so friendly and treat you with respect. Highly recommend. More
Great service I would like to thank Marlin G. in the Service department for his professionalism and helpfulness when I brought my Frontier truck in for service. Thi I would like to thank Marlin G. in the Service department for his professionalism and helpfulness when I brought my Frontier truck in for service. This is the 2nd time that I dealt with him and he remains to be someone who I can depend on for a ?????????? Service. More
From a suv back to a car I was having problems with my suv, so when I got off from work I went to take my suv back to the service department. Having to bring it back so many t I was having problems with my suv, so when I got off from work I went to take my suv back to the service department. Having to bring it back so many times I went and spoke to the general manager and that’s when he introduced me to David Helm, he helped me find the car of my dream. David was a big help and I really appreciate him, the gm david, the finance guy, and also the service department guys Bernard and Marlon. If I hadn’t had to bring my vehicle in I would have never gotten the opportunity to meet David and gotten my dream car. Thank you guys at Nissan More
Excellent customer service. I came in to have some service work done on my 2016 Altima, and ended up buying a new Rogue. ( I kept the Altima). Mike Willis is a great person and a I came in to have some service work done on my 2016 Altima, and ended up buying a new Rogue. ( I kept the Altima). Mike Willis is a great person and a super sales guy. No pressure whatsoever. This is the most pleasant auto buying transaction ever. I highly recommend Mike and Vaden Nissan for their efforts More
I bought a new Altima 2019 I went into the service area to get my 2015 Altima serviced and ended up buying a new 2019 Altima. The sales staff are nice, but I felt pressured to b I went into the service area to get my 2015 Altima serviced and ended up buying a new 2019 Altima. The sales staff are nice, but I felt pressured to buy the car. I am feeling some buyers remorse. More
Bad service. My truck had a "check engine" light that stayed on and an oil change on 10/18/2018 and the light went out after service; however! Ididn't receive an o My truck had a "check engine" light that stayed on and an oil change on 10/18/2018 and the light went out after service; however! Ididn't receive an oil change per T2444MG.. About a week later the light came back on. I wasn't able to take it to another shop until 12/4/2018. The other shop fixed my problem quickly by replacing control valve circuit and canister vent control valve. I can send pictures of both receipts if you need to see. More
Great service! Thely and Bernard were beyond helpful! I love coming here and being helped with prompt, friendly service. I love in Savannah and drive here because it Thely and Bernard were beyond helpful! I love coming here and being helped with prompt, friendly service. I love in Savannah and drive here because it is the best! More
David Edreich Phenomenal customer Service! I recently bought a beautiful Nissan Rogue! David and his team made the process so easy and smooth for me as it was my first time doing this by myself I recently bought a beautiful Nissan Rogue! David and his team made the process so easy and smooth for me as it was my first time doing this by myself! Not even 5 days later I brought my car into the shop because someone put a small mark on it at work.. they fixed it and gave me a rental car to use while I waited on it. His communication is also professional and prompt as I have contacted him a few times and receive an immediate answer! Again, wonderful customer service.. TOP notch! David’s employees are lucky to learn from him and have such a good role model there at Nissan! More
Expensive work recommended, not needed So sad. The service representative took my car late in the day for an assessment, which i appreciated. I had no a/c, and he had the mechanics evalua So sad. The service representative took my car late in the day for an assessment, which i appreciated. I had no a/c, and he had the mechanics evaluate, for about $125. They could find no problems, yet he/they came back with a recommendation (in writing no less) to remove my whole dash, and replace a couple "o" rings for $1600, despite no evidence there was a problem! Given the price, I thanked him, informed I was going to have to get a second opinion. At my second opinion service center, they also could find no problem, for about the same price, $130. They, however, for this same price, recharged my system, included a dye to observe any leaks, told me to return in about two weeks so they could track for any leaks. I did. There were none. It's been 7 months since my system was recharged , and still working great. And the assessment/repair cost me only $130. The Vaden Nissan lesson cost me about $125....even combined, cheaper than the $1600 they wanted to get from me to replace "o" rings. Will not ever trust this service departments competence. More