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Vaden Nissan of Hilton Head - Service Center

Bluffton, SC

5.0
35 Reviews

35 Reviews of Vaden Nissan of Hilton Head - Service Center

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December 12, 2021

Have always disliked going to dealers for repairs, however, after Vaden Nissan of Hilton Head fixed multiple issues on my 2014 Pathfinder, I have found one place I comfortable going. They were very co More

by desiree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vaden Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Vaden Nissan of Hilton Head responded

Desiree, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vaden Nissan Of Hilton Head!

November 23, 2021

The service department was fantastic! They got me in and out quickly. They washed my vehicle, fixed it right the first time! I’m very happy! More

by Balto Fife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eden
Nov 24, 2021 -

Vaden Nissan of Hilton Head responded

Balto Fife, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Vaden Nissan Of Hilton Head

August 05, 2019

Great service I would like to thank Marlin G. in the Service department for his professionalism and helpfulness when I brought my Frontier truck in for service. Thi More

by Mrs E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin G., Jordyn Hunt
Aug 10, 2019 -

Vaden Nissan of Hilton Head responded

Mrs E, we're happy you found our staff to be so supportive during your experience here at Vaden Nissan Of Hilton Head. Thank you so much again for your feedback! We hope you have a great day!

June 07, 2019

From a suv back to a car I was having problems with my suv, so when I got off from work I went to take my suv back to the service department. Having to bring it back so many t More

by Chilledwina79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard, and Marlon service department , David Helm, Chris Todaro, David B.
Jun 15, 2019 -

Vaden Nissan of Hilton Head responded

Chilledwina79, we're happy you found our staff to be so supportive during your experience here at Vaden Nissan Of Hilton Head. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2019

Excellent customer service. I came in to have some service work done on my 2016 Altima, and ended up buying a new Rogue. ( I kept the Altima). Mike Willis is a great person and a More

by Dantaylor54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Willis
December 15, 2018

I bought a new Altima 2019 I went into the service area to get my 2015 Altima serviced and ended up buying a new 2019 Altima. The sales staff are nice, but I felt pressured to b More

by Heidi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Edreich, Priscilla Rentz , Brenda Gould
Dec 18, 2018 -

Vaden Nissan of Hilton Head responded

Good Morning! Thank for your giving your feedback regarding your experience with us at Vaden Nissan of Hilton Head. If you would like to discuss this further, please give me a call at 843-836-6872. Respectfully, Crystal Barnard BDC Manager

December 08, 2018

Bad service. My truck had a "check engine" light that stayed on and an oil change on 10/18/2018 and the light went out after service; however! Ididn't receive an o More

by Kjamjazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marlon Gooden
October 19, 2018

Great service! Thely and Bernard were beyond helpful! I love coming here and being helped with prompt, friendly service. I love in Savannah and drive here because it More

by marathomas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard
October 15, 2018

David Edreich Phenomenal customer Service! I recently bought a beautiful Nissan Rogue! David and his team made the process so easy and smooth for me as it was my first time doing this by myself More

by nkpippin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Edreich
October 14, 2018

Expensive work recommended, not needed So sad. The service representative took my car late in the day for an assessment, which i appreciated. I had no a/c, and he had the mechanics evalua More

by happyhatchback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glover, Bernard
Oct 23, 2018 -

Vaden Nissan of Hilton Head responded

Thank you for the candid feedback on your experience here at Vaden Nissan of Hilton Head. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. I would love to discuss this with if you would like, please feel free to contact me directly at 941-809-9199. Respectfully, David Edreich General Manager Respectfully, (contact name) (title) (phone #)