Vaden Nissan of Hilton Head

I have been dealing with Bernard for a couple years now. He helped me through some very frustrating warranty issues about a year and a half ago. He is ALWAYS very kind and very helpful. He is the person th He helped me through some very frustrating warranty issues about a year and a half ago. He is ALWAYS very kind and very helpful. He is the person that keeps me coming back and you are very lucky to have him as an employee. More

Key Nissan employees were honest and went to great lengths to ensure my satisfaction. Not only did they listen to my purpose for purchasing, but they also went above and beyond to meet my needs. The s lengths to ensure my satisfaction. Not only did they listen to my purpose for purchasing, but they also went above and beyond to meet my needs. The staff worked with me to get the car I wanted at a price I could afford. Thank you to all. More

I did not buy from this dealer, but the experience trying to was like nothing I have ever been through at other dealers. I went in to compare their Frontier pick-up with the Toyota Tacoma. I was talking wit to was like nothing I have ever been through at other dealers. I went in to compare their Frontier pick-up with the Toyota Tacoma. I was talking with the general manager, a Mr Witt Giman, and a sales person, young Chris Todaro. Chris was very polite, well mannered, and never pushy. Mr Witt was the same, very professional and direct. I got a thorough demonstration and all my questions answer with no heavy buy pressure. I got a few follow up calls after I left, nothing aggressive, just a friendly inquiry. I made a second visit to get the details on price and financing. I got both in short order. There price was better than fair and they dug deep for the best financing. They did not try to steal my car keys, ask for a SS number or birthdate. There were no tricks, no lies, no changing the figures, just plain civilized business talk. I was treated like a person instead of a checkbook, it just felt comfortable being there. I bought the Toyota, I paid more for it. I just liked the interior and front grill looks a little better than the Frontier, it was just my preference. It did not come easy. I was lied to, they tried to trick me, I felt intimidated, my nerves were shot. I had to post a couple of bad reviews and send the dealer owner copies with a letter. They managed to clear it all up and the price got right. After it was all over, ( I was talking to about 8 dealers in the southeast), I looked back and could not forget the best car shopping trip I ever had ( at 62 years old I have had a few), Key Nissan is the dealer period. By the way, as far as comparison goes on these small trucks, the Frontier has it hands down in value. Less cost, better ride, more power and dependable. As of this year, it is the number rated compact pick-up by Consumer Reports. Thank You Key Nissan, Witt and Chris for restoring my faith in car dealers. In the future, I know where to check first. Raymond B Callaway Pooler, Ga. More

I have had an excellent expieience with KEY NISSAN. I have purchased three vehicles from them and have all service work done there. This is my 32nd car and my 8th nissan. I have been impressed with the a have purchased three vehicles from them and have all service work done there. This is my 32nd car and my 8th nissan. I have been impressed with the attitude KEY fosters from start to finish. Service after the sale is equally impressive. The service manager, Dan Westover, may be the best in the business. More

I have purchased two cars from key nissan and have been completely satisfied with everything about it. The steps to purchasing it were easy and convenient and the staff was extremely courteous to my family completely satisfied with everything about it. The steps to purchasing it were easy and convenient and the staff was extremely courteous to my family and I. The service department was excellent. I only get my cars serviced here so I can be insured everything is done correctly and in a timely manner. I would highly recommend purchasing a new or used vehicle through key nissan. More

The technicians and service people are not trained enough about a vehicle they supposedly represent. If they only look for the computer code or engine light to come on to diagnosis a car problem, then maybe about a vehicle they supposedly represent. If they only look for the computer code or engine light to come on to diagnosis a car problem, then maybe they should not be working a specific dealer. I have brought my car there ans they state that regardless of what the problem was if light doesn't come on or it doesn't code,then there is nothing they can do and nothing must be wrong. Until it smokes up or breaks down, in which when then happened on my way home, it still did not have a light come on or code. And it didn;t take a rocket scientist to see something was wrong with the car. Take your time with your customers and actually try to value their business, after all, they are the ones that are keeping you in business!!!! More