Vaden Nissan of Hilton Head

got a good deal had a great experience, I got the vehicle I wanted at the price I wanted, No hard sell from anyone, Zach was very helpful and extremely informed, even had a great experience, I got the vehicle I wanted at the price I wanted, No hard sell from anyone, Zach was very helpful and extremely informed, even the finance dept was good. More

Stayed with Nissan We have owned Nissan vehicles since 1995. We are new to SC and decided to buy a new car since we would be doing travel back to New England to visit f We have owned Nissan vehicles since 1995. We are new to SC and decided to buy a new car since we would be doing travel back to New England to visit family and friends as well as vacation travel. Our first stop was HH Nissan but we were open to other dealerships as well. After checking out 3 other major car dealerships, comparing price, comfort, fuel economy, ride, etc., we came back to Nissan and purchased a 2015 Rogue. Our sales specialist, Angel Tellus, was wonderful to work with. She was confident, efficient, knowledgeable, relaxed, friendly, etc. All qualities you hope to find when making a major purchase such as a car. More

Very pushy, hard sell management The management seems intent at making the sale at any cost. I spent nearly an hour and a half trying to get a quote on a new car. I was treated like The management seems intent at making the sale at any cost. I spent nearly an hour and a half trying to get a quote on a new car. I was treated like naively and was shown a car that I clearly was not interested in, for what reason I will never know. Perhaps they were trying to move it or maybe I was being judged. The manager tried his best to force me to buy on the spot when I clearly told the salesman that I was not buying at this time and that I was just doing some research. I honestly don't blame the salesman, as he clearly was under control of management. the quote was above fair market price and the trade-in valued offered was below book value. More

Wonderful It was my 1st dealer ship I want to and a new state for me. I had a great experience and everytime I needed service they did and still do a great job. It was my 1st dealer ship I want to and a new state for me. I had a great experience and everytime I needed service they did and still do a great job. Thank you for everything and can't wait to go back for an upgrade :-D. God bless More

Top of the Line Dealership My wife and I purchased a 2015 Murano on 4/29/15 from Hilton Head Nissan. This was the first time we bought anywhere other than our old dealership in My wife and I purchased a 2015 Murano on 4/29/15 from Hilton Head Nissan. This was the first time we bought anywhere other than our old dealership in Toledo for the last 25 years. The sales staff was the best we have delt with. The whole experience was quick, easy and friendly. Our salesman Sean Gordon was courteous, knowledgeable and a pleasure to deal with. On behalf of my wife I want to thank all the staff especially Sean for making our visit a truly wonderful experience. Thanks William & Mary Tieland More

VERY FRIENDLEY DEALER SHIP Went in to just look, walked out with a new vehicle. 2015 Rogue. Everyone made me feel very comfortable. if you are looking at least give them a try. Went in to just look, walked out with a new vehicle. 2015 Rogue. Everyone made me feel very comfortable. if you are looking at least give them a try. More

One Of Best Dealer Experiences Ever I am a 55 yo married guy who has purchased many vehicles in my lifetime and dealt with many different dealers and brands. We recently (29DEC2014) purc I am a 55 yo married guy who has purchased many vehicles in my lifetime and dealt with many different dealers and brands. We recently (29DEC2014) purchased a certified pre owned 2013 Nissan Frontier from this dealership. The entire process was an example of friendly, competent, and fair customer service. I also had a minor malfunction on Friday afternoon while heading out of town on a trip which was resolved quickly to our satisfaction by the service department. I WILL definitely return to and recommend this dealership to everyone. More

I bought a 2004 Mini Cooper in June of 2012. The car I bought a 2004 Mini Cooper in June of 2012. The car itself isn't the problem (although, in the 2 months I've owned it, both power windows have sto I bought a 2004 Mini Cooper in June of 2012. The car itself isn't the problem (although, in the 2 months I've owned it, both power windows have stopped working, the CD player doesn't work, and I've already had a $300 "Check Engine" repair due to a faulty pump). The problem with this place is the competence of its customer service. I live in NJ and paid the dealership some $800 to take care of registering the vehicle in NJ for me as I need NJ plates to be able to park where I live. I was given a 30-day temporary South Carolina plate and left to pay for parking until the registration arrived. I took possession of the car on June 24th, but somehow financing wasn't secured until July 16th. On July 21st (almost a month after getting the car) I'm told by Brent that the delay in financing, which they described as needing to switch banks, for some reason, meant it would be another 3 weeks from the date of financing for me to get my registration. My 30-day temp tag is expiring, so they send me another, but no new 30-day registration, so lets just hope I don't get pulled over, as this clearly isn't official or legal. I would also have to continue to pay to park my car until August 6th. August 6th comes- nothing. I email Roxanna Goodman, who is supposedly in charge of tags and registration but hear nothing back. On August 13th, I get a hold of Brent who says that he has spoken to Roxanna and the tags are absolutely in the mail as of that day, I double checked and he wrote back saying "YES". Here we are 10 days later, I call in, speak to another guy, who tells me the plates are sitting there in their office. My second 30-day temp tag expires the day after tomorrow. These people couldn't care less. While the cars here may be acceptable, the customer service, communication, and overall competence of the staff is not. More