Vaden Nissan of Hilton Head

Very pushy, hard sell management The management seems intent at making the sale at any cost. I spent nearly an hour and a half trying to get a quote on a new car. I was treated like The management seems intent at making the sale at any cost. I spent nearly an hour and a half trying to get a quote on a new car. I was treated like naively and was shown a car that I clearly was not interested in, for what reason I will never know. Perhaps they were trying to move it or maybe I was being judged. The manager tried his best to force me to buy on the spot when I clearly told the salesman that I was not buying at this time and that I was just doing some research. I honestly don't blame the salesman, as he clearly was under control of management. the quote was above fair market price and the trade-in valued offered was below book value. More

Wonderful It was my 1st dealer ship I want to and a new state for me. I had a great experience and everytime I needed service they did and still do a great job. It was my 1st dealer ship I want to and a new state for me. I had a great experience and everytime I needed service they did and still do a great job. Thank you for everything and can't wait to go back for an upgrade :-D. God bless More

Top of the Line Dealership My wife and I purchased a 2015 Murano on 4/29/15 from Hilton Head Nissan. This was the first time we bought anywhere other than our old dealership in My wife and I purchased a 2015 Murano on 4/29/15 from Hilton Head Nissan. This was the first time we bought anywhere other than our old dealership in Toledo for the last 25 years. The sales staff was the best we have delt with. The whole experience was quick, easy and friendly. Our salesman Sean Gordon was courteous, knowledgeable and a pleasure to deal with. On behalf of my wife I want to thank all the staff especially Sean for making our visit a truly wonderful experience. Thanks William & Mary Tieland More

VERY FRIENDLEY DEALER SHIP Went in to just look, walked out with a new vehicle. 2015 Rogue. Everyone made me feel very comfortable. if you are looking at least give them a try. Went in to just look, walked out with a new vehicle. 2015 Rogue. Everyone made me feel very comfortable. if you are looking at least give them a try. More

One Of Best Dealer Experiences Ever I am a 55 yo married guy who has purchased many vehicles in my lifetime and dealt with many different dealers and brands. We recently (29DEC2014) purc I am a 55 yo married guy who has purchased many vehicles in my lifetime and dealt with many different dealers and brands. We recently (29DEC2014) purchased a certified pre owned 2013 Nissan Frontier from this dealership. The entire process was an example of friendly, competent, and fair customer service. I also had a minor malfunction on Friday afternoon while heading out of town on a trip which was resolved quickly to our satisfaction by the service department. I WILL definitely return to and recommend this dealership to everyone. More

I bought a 2004 Mini Cooper in June of 2012. The car I bought a 2004 Mini Cooper in June of 2012. The car itself isn't the problem (although, in the 2 months I've owned it, both power windows have sto I bought a 2004 Mini Cooper in June of 2012. The car itself isn't the problem (although, in the 2 months I've owned it, both power windows have stopped working, the CD player doesn't work, and I've already had a $300 "Check Engine" repair due to a faulty pump). The problem with this place is the competence of its customer service. I live in NJ and paid the dealership some $800 to take care of registering the vehicle in NJ for me as I need NJ plates to be able to park where I live. I was given a 30-day temporary South Carolina plate and left to pay for parking until the registration arrived. I took possession of the car on June 24th, but somehow financing wasn't secured until July 16th. On July 21st (almost a month after getting the car) I'm told by Brent that the delay in financing, which they described as needing to switch banks, for some reason, meant it would be another 3 weeks from the date of financing for me to get my registration. My 30-day temp tag is expiring, so they send me another, but no new 30-day registration, so lets just hope I don't get pulled over, as this clearly isn't official or legal. I would also have to continue to pay to park my car until August 6th. August 6th comes- nothing. I email Roxanna Goodman, who is supposedly in charge of tags and registration but hear nothing back. On August 13th, I get a hold of Brent who says that he has spoken to Roxanna and the tags are absolutely in the mail as of that day, I double checked and he wrote back saying "YES". Here we are 10 days later, I call in, speak to another guy, who tells me the plates are sitting there in their office. My second 30-day temp tag expires the day after tomorrow. These people couldn't care less. While the cars here may be acceptable, the customer service, communication, and overall competence of the staff is not. More

Excellent service, in all areas. I intend to return to them and my next purchase will be a Nissan as long as Sales is good. them and my next purchase will be a Nissan as long as Sales is good. More

Nissan owner since 1994. Both of my Nissans have only been serviced at the dealership. Although I bought my first Nissan at Vaden Nissan in Savannah, GA, my recent service experience there with Dawn and been serviced at the dealership. Although I bought my first Nissan at Vaden Nissan in Savannah, GA, my recent service experience there with Dawn and the crew was frustrating. The technicians checked off things that had not been checked, plus I couldn't get quick resolution from the general manager. I traveled to Hilton Head Nissan because Bob and Leslie was very patient in handling my call. Once I got there, Tossaint made sure I was accommodated, and Leslie quickly put me in a loaner. Best service I've had with my Nissans: Nissan of Union City in Union City, GA (Atlanta), and Hilton Head Nissan! More

a very good experience...........on fri. i called to say i was from canada and found that my driver side break light was not working...........they told me to bring the car in at my convenience and i did on i was from canada and found that my driver side break light was not working...........they told me to bring the car in at my convenience and i did on sat. around noon.........i was greeted by a very friendly young women who said they would look after it and check the other lights as well. not only did they check and replace the light but gave the whole car a check over.........at no charge..........there is a nice waiting room with coffee and cold drinks, donuts, popcorn and because it was noon , pizza..........the wash rooms were spotless and current magazines and newspapers were available............my husband and i were very pleased and felt that we definitely should let nissan know what a good representative this nissan dealer is for their company...............marnie wharnsby, waterloo, ontario,canada More

My husband and I came in with the intention of purchasing a used vehicle. When we sat down with Mr. Jarecki, my husband told him that we were there to "look" at some cars. Mr. Jarecki said that they (the emp a used vehicle. When we sat down with Mr. Jarecki, my husband told him that we were there to "look" at some cars. Mr. Jarecki said that they (the employees) were there to "sell" some cars. I thought this was real humorous because had never heard that before when we told people we were ok with walking away not buying a vehicle. I really appreciated his honesty throughout the entire process. I also want to say that I am glad Mr. Jarecki suggested I sit down in one of the showroom cars; while my husband was willing to look at an Altima; I had thoughts it would be too small for my family. How extremely wrong I was! Mr. Jarecki and Mr. Greggo also did their best to find an Altima that carried the most features we could get within our price range, and the test drive hooked us both! My husband and I cannot describe how satisfied we are with our visit to Hilton Head Nissan. Having had a used Pathfinder years ago, we knew the company carried a reliable line of vehicles, but never did we think we'd leave with a new one! Thanks you guys again for all of your help! This purchase completed our holiday! More