Vaden Nissan of Hilton Head

Con Artists Originally charged me $4,200 over our agreed price. I did not realize this when I signed the papers because I expected them to have the common decency Originally charged me $4,200 over our agreed price. I did not realize this when I signed the papers because I expected them to have the common decency of honoring our agreement. Once I received the loan paperwork I realized the discrepancy and contacted the dealership. They fought tooth and nail and finally said they would figure out the difference and send me a check. I only received $1,700 back so I contacted them. The remaining $2,500 (my down payment) was not reimbursed. They tried skewing numbers and package deal agreements to try to show that their was only a $1,700 difference. I found the original signed agreement with the price we decided on. I brought it to the dealership (forgot to make myself a copy) and they took it and never refunded me. I sent them a letter with a breakdown of the numbers. Agreed on price + add on packages + taxes/fees - deposit to prove that their was still a $2,500 difference (basically my down payment was pocketed). I continued to fight them over this with no luck. Moral of the story: These guys have no morals and will cheat you out of your hard earned money and refuse to admit their scam. P.S: they have their salesman complete this review for you in exchange for "filling up your tank with gas." I refused to let the salesman complete my review since I wanted other potential customers to know the truth. More

Vaden Nissan was a win for us! We live in Michigan and we found our 2018 Nissan Armada thru their website. We got in contact with Thely Daust and she immediately answered all of our We live in Michigan and we found our 2018 Nissan Armada thru their website. We got in contact with Thely Daust and she immediately answered all of our questions and was a huge help to us since we weren't close by to look at the vehicle. Thely helped us secure the vehicle with a deposit until we could fly down there to complete the purchase. There was no hidden suprises and everything was discussed prior to our arrival in which Thely was kind enough to pick us up from the airport in our new vehicle. We can't thank her enough!! More

My second Rouge from Nissan Hey! Because of the excellent service, Bernard, and professional Sales team, Thely, I am delighted to do business again with Nissan! They are superi Hey! Because of the excellent service, Bernard, and professional Sales team, Thely, I am delighted to do business again with Nissan! They are superior and I will select them again. More

Great Everyone was very helpful and professional from the sales team to the financial staff to the service team. David Helm in particular was supportive, he Everyone was very helpful and professional from the sales team to the financial staff to the service team. David Helm in particular was supportive, helpful and very professional. Great overall team. More

Even a storm didn’t stop Our salesmen We got a call while eating at 6:30pm answering our internet request. David Helm met us at Vaden Nissan Hilton Head. Even though is was storming, he We got a call while eating at 6:30pm answering our internet request. David Helm met us at Vaden Nissan Hilton Head. Even though is was storming, he braved the rain and lightning to fully service our needs. We are more than pleased. More

Quality time with Telly the expert saleslady I had a deal for a Rogue Sport with a Charleston dealership that fell through due to unforeseen circumstances. This was a blessing for me! I awak I had a deal for a Rogue Sport with a Charleston dealership that fell through due to unforeseen circumstances. This was a blessing for me! I awakened on Saturday morning and jotted down some salesfolks who had contacted me previously. Telly was on the top of my list and I called her first. She was very friendly and extremely professional. I explained that I'd been searching for a Rogue Sport and had seen one online. She wasted no time in finding where it was and letting me know the Out The Door Price (emailed that to me really fast)! This was below the first deal I''d made in Charleston and so I drove to Vaden Nissan in Bluffton/Hilton Head that day. Telly and the staff were great / helpful / and courteous. NO pressure, only helpfulness. I give them my highest marks for a great place to do business! Drivin' my Rogue Sport and lovin' it, Sharon Dangerfield More

Great experience Mike was very friendly and as up front as he said he could be. He asked what we wanted and worked very diligently to come close to that. I would rec Mike was very friendly and as up front as he said he could be. He asked what we wanted and worked very diligently to come close to that. I would recommend Mike to anybody. More

Everybody Loves Raymond My first contact was Ms Lola. She was professional, sharp and made it easy to share information electronically. She uses technology to a supreme adva My first contact was Ms Lola. She was professional, sharp and made it easy to share information electronically. She uses technology to a supreme advantage! I then had the pleasure of discussing a car purchase with David. He was straightforward and had evidence to support the value of the vehicle. David gave me a fair trade for my Tahoe and an awesome ride at a value add price. Handling the paperwork and walking us through the car was Ray! From being greeted with a hug and feeling as if we were "somebody" to having a fun chat with Jordyn. This was with out a doubt the best car buying experience I have ever had... We love the car and actually walked away feeling great about our purchase. Not one moment of being pushed into anything. It was just people talking about a dream come true. We own a quality car with the features we want for a price we could afford. Loved this experience! More

Wonderful experience! My husband and I had an absolutely wonderful experience at Vaden with Ray Challis and the rest of the team. We drove 6 hours so I could trade my Tahoe My husband and I had an absolutely wonderful experience at Vaden with Ray Challis and the rest of the team. We drove 6 hours so I could trade my Tahoe for a Cadillac SRX. Trading was not easy for me as I have loved my Tahoe and wasn't really looking to trade. My husband wanted me to have something a little newer, so when I found the car I wanted with every feature I wanted he worked with the team at Vaden to make it happen. Everyone there made us feel welcome and comfortable. They did everything possible to make the transition as smooth as it could be. Honestly, the reception we received from everyone there made all the difference for me. Had the staff there been all business, very stiff and uninviting, I might have left still owning the Tahoe because it has been such a great car. However, the openness and willingness to help in any way they could, made my apprehension melt away. I left there not only owning a gorgeous car with phenomenal features, but also with the confidence that I had made the right decision! Thank you so much, Ray, Thely, David, Jordyn, Lola, and Donna!! More

Buying a New Vehicle Was a Pleasure The entire Vaden Nissan Team made our purchase decision comfortable. Thely Daust did everything to help us make that decision. On our initial shoppi The entire Vaden Nissan Team made our purchase decision comfortable. Thely Daust did everything to help us make that decision. On our initial shopping visit for a new SUV and on our follow up visits, Thely was prepared and anticipated the information we would want, She often adjusted her personal schedule to accommodate our needs. We never felt pressured--just very well informed. She also involved other members of the Vaden Nissan Team at appropriate times. More