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Vaden Nissan of Hilton Head

Bluffton, SC

4.8
694 Reviews
Vaden Nissan Hilton Head in Bluffton, SC treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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200 Fording Island Rd

Bluffton, SC

29910

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Showing 694 reviews

November 19, 2024

Worst experience in more than 50 years of buying vehicles. Have issues with internet pricing, did not honor website advertisement after agreeing to. False warranty given per contract. 6 weeks no tag More

by Vins4810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thely Daust
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vaden Support
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vaden Nissan of Hilton Head responded

Vins4810, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 836-6800 when you have a chance. Thank you, and we look forward to hearing from you.

October 31, 2024

Met with Thely Daust few months ago, been needing a car and trying to find a vehicle that fits within my budget. Thely took lots of notes and had keep me posted on what she have in her inventory. Finally s More

by 23Kicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Todaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Vaden Nissan of Hilton Head responded

Hi 23kicks, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 29, 2024

I had such a great experience with Thely, she was super kind and helped me find my dream car. She took me over to my car while my mom completed the paperwork for it and showed me all the cool little detail More

by keirawhitmore2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Vaden Nissan of Hilton Head responded

Hi Keirawhitmore2005, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Vaden Nissan Of Hilton Head

October 27, 2024

The staff at vaden is great. They work hard to find what you want. I'm very happy with service and my vehicle. More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cinthia Memije
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Nov 01, 2024 -

Vaden Nissan of Hilton Head responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Total trash , this dealership doesn’t deserve an of the good reviews it’s getting. They will be all good up until you purchase the car. They have some terrible reviews on google as well. Nasty I’ll mannere More

by Yajaira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Vaden Nissan of Hilton Head responded

Hi Yajaira, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 836-6800 when you have a chance. Thank you, and we look forward to hearing from you.

October 11, 2024

The whole process from start to finish was seamless. They was amazing from the first contact and through the whole transaction. More

by Beagle Mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Vaden Nissan of Hilton Head responded

Hi Beagle Mom, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations!

October 11, 2024

Thely Amazing, this is my 4th car i bought from her. The reason i bought car from her because she cares about my needs and concerns. Vaden nissan of Hilton Head is so lucky to have her. She cares about More

by Maxima11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Vaden Nissan of Hilton Head responded

Maxima11, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Nissan Of Hilton Head!

October 11, 2024

We have purchased 2 cars from Thely she always takes her time breaking down the purchasing process and answers your questions. Everytime I come in for an oil change or maintenance for our vehicles Thely alw More

by hamiltonnichole227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Vaden Nissan of Hilton Head responded

Hamiltonnichole227, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Nissan Of Hilton Head!

October 11, 2024

Everything was clean and orderly. Very efficient. A lot of good quality used trucks to choose from. Telly Daust was wonderful. She knew what I was looking for and very knowledgeable a More

by jmichnuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Vaden Nissan of Hilton Head responded

Hi Jmichnuk, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations!

October 11, 2024

I met Thely two cars ago. I had a Rogue Sport that she sold me and then she sold me a 2023 Rogue. Wonderful personality and she really went out of her way to get me an excelle More

by marycannonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thely Daust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard in the service department
Oct 11, 2024 -

marycannonis responded

Management/ Josh Thely and I have been working together over two years now and because I enjoy her personality and her knowledge of cars so much I will not hesitate to go to her again. Thank you, Mary Cannon.

Oct 18, 2024 -

Vaden Nissan of Hilton Head responded

Marycannonis, we're so glad that we were able to go above and beyond your expectations!

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