Vaden Nissan

Worse dealership ever! This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started com This place use to be pretty good until Vaden Nissan took over! We stop going to the dealership in Savannah because it was so horrible and started coming to Hiltonhead. It is roughly about a 45 minute drive, which was well worth it until Vaden took over. We came in for warranty work on some broken items on our 2014 pathfinder. During the removal phase, the technician damaged the overhead cover by using the wrong tool to pry it off. We have been trying to get it fixed since July 2015 and finally they decide to order the part. They never called us, we would have to call them back every time and they always have to check but then they would return and say the part was never ordered or was on back order. They would tell us they will call when part comes in, but again 0 call back unless we call. Then they would say they have to order it again, so frustrating! We finally got all the warranty fixes done at Grainger Nissan with 0 problems from them but they could not do anything about the cover since Hiltonhead damaged the part. So we finally get them to order and get the part in, which took them over 2 hours to install a 5 minute part. Great turn around, yeah right. I even told them to give me the part and I will get Grainger Nissan to do it but they could not so I was stuck there at Hiltonhead forever!! This Nissan dealership as well as the one in Savannah owned by Vaden Nissan is by far the most horrible dealership I have dealt with in the last 25 years!! Avoid these guys if you can! More

They talk the talk but refuse to walk the walk We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them t We purchased a 2015 Nissan Versa at the end of February. We drove from Bluffton, sc to Savannah due to filling out a credit application through them to see if we could purchase another vehicle they responded and said come in they could work a deal. While there we mentioned about how does it work being out of state customers when it comes to taxes and with the money we put down we wanted it to cover everything to getting the license plate put on. They replied with yes it sure will needless to say I asked 3 times even right before signing paperwork and even "Chuck" Brown the financial manager stated it was covered ok cool everything's fine until we still didn't recieve anything for registration, plates or anything. We contacted Linda aka title clerk and she proceeded in telling me I would have to go to the treasures office pay property taxes on my brand new car than take that receipt to the dmv for my lisence plate (?) Ive never had to do this before I have purchased plenty of brand new vehicles and never heard this in the past. So I called other Savannah dealerships and they told me they haven't either. So I cobtact the treasures office and my name is no where in their system (?) I called Linda back at Vaden nissan and she said well she don't know what to do(?) isn't that you're job. So now even trying to do this on my own I am having no hope my 45 day tags are expired I have a new vehicle which is parked and no one can help me with title work (?) so honestly please be extra cautious when dealing with Vaden Nissan of Savannah they will pocket the money that you paid for this to be done and than leave all the extra up to you now I'm stuck paying the 2,000 I put down and for my tags and 300 for property taxes and tags which should have been taken care of thru the dealership like requested and promised. I've tried calling the GM and left numerous messages for a call back to help explain things and no call at all I'm getting no where with them so who knows what's next. More

They were nice until my car was totaled. My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk My car was totaled and I need a refund on my warranty I bought there but they are ignoring me. They were nice when selling the warranty but won't talk to you when you need a refund. More

These 2 were something else, they like to play a lot of games and talk down to women (surprising since there president is a woman). They bolth, lied to us. We don't do business like that so we walked out games and talk down to women (surprising since there president is a woman). They bolth, lied to us. We don't do business like that so we walked out. They care more abt. there Nissan Rating than customers. Worst experience ever had at a car dealership in 20 years!!! Way they treated us and things they said and did were unbelievable!!! Can not believe these 2 are representing this business or any business to be honest with you!!!! Let alone be in a customer service aspect of the business. They cost Vaden Automotive a lot of $$$ we were planning on buying more than one auto, not to mention how many we would of had bought down the road and our friends and family and business associates business. They knew that too and didn't seem to care. More

I recently purchased a 2012 Altima 3.5SR from Vaden Nissan of Savannah and Jack Geren, the Internet Sales Manager, was the best salesman I have ever worked with. He made this purchase easy and provided Nissan of Savannah and Jack Geren, the Internet Sales Manager, was the best salesman I have ever worked with. He made this purchase easy and provided me with all the information I needed to make my decision. I got a great price on my Altima and Jack made it hard to say no. I would recommend Jack Geren to anyone who is planning on purchasing a new vehicle. More

Went online for a warranty, i got nothing but the run around. Entered my info asked for a quote then was emailed that if I wanted a better quote I had to call. Not interested in games. around. Entered my info asked for a quote then was emailed that if I wanted a better quote I had to call. Not interested in games. More

I GOT A GREAT DEAL FROM GREAT PEOPLE!!!! I WENT TO NUMEROUS DEALERSHIPS BEFORE I MET MRS JANE AT THE VADEN NISSAN. AFTER TALKING WITH HER I KNEW I HAD TO BUY A CAR FROM VADEN. SHE WAS VERY HELPFUL AND NUMEROUS DEALERSHIPS BEFORE I MET MRS JANE AT THE VADEN NISSAN. AFTER TALKING WITH HER I KNEW I HAD TO BUY A CAR FROM VADEN. SHE WAS VERY HELPFUL AND UNDERSTANDING OF ALL MY VEHICLE NEEDS AND DESIRES. BESIDES THAT SHE IS A ANIMAL LOVER AND SO AM I. I PLAN TO BUY CARS FROM THE VADEN FAMILY OF DEALERSHIPS FOR THE REST OF MY LIFE. More