VIP Honda

BAIT and SWITCH SALES TEAM ... INSULTING FINANCER ... don't buy here ... Debating between ACCORD and CAMRY ... got the best price from VIP Honda for the Accord and my wife wanted a "Honda this time" . don't buy here ... Debating between ACCORD and CAMRY ... got the best price from VIP Honda for the Accord and my wife wanted a "Honda this time" ... so decided to shop there. The sales guy included the price quoted on the contract and showed me a charge of additional $100 for wheel locks. I was obviously not happy with it and expressed it. $100 is not a big amount but then the quote was not the lowest anymore and the price was not what I was promised. The sales guy asked me to sign the contract and then talk to the finance guy and tell him that I would not make the deal if he did not remove the charge and them that charge would be removed. I did exactly as I was told but the finance guy did not budge and said that I had already signed the contract and insulted me saying that I was cheap to be thinking about the $100 when buying a $20000 car ... I walked out of his office at that very moment ... i walked out of the deal ... and then went on to the buy a Toyota Camry at another dealer I worked in the past with who is polite and courteous and keep their word ... So VIP HONDA management listen ... you lost a deal for a cheap $100 gimmick ... HONDA are you listening??? ... you lost another sale to Toyota, wondering why Toyota sells more car than HONDA; I got a TOYOTA CAMRY instead of a HONDA ACCORD just because of this dealer and its staff ... you are also losing your business ... More

This is a very fine Honda Dealership. VIP Honda on Route 22 is one of the newer Honda dealerships with the light facade with blue Honda sign. They have a lot of cars out front, and just about every model in 22 is one of the newer Honda dealerships with the light facade with blue Honda sign. They have a lot of cars out front, and just about every model in the showroom. The receptionist and sales person I worked with were very helpful and attentive. It did not take long for him to find a car for me, and have it brought round the front for a test drive. The car was clean (no plastic around the floor and handles - it had been properly cleaned). Once back at the showroom there was no playing games over price. They gave me a good price from the beginning, and all in all we wrapped everything up quickly. This is a very straight forward, easy-going dealership. More

Really is hrd to see how VIP Honda can improve. They really were helpful and low-pressure. I purchased the car about six months ago, and both the original sales experience and subsequent visit to the se really were helpful and low-pressure. I purchased the car about six months ago, and both the original sales experience and subsequent visit to the service department have been most pleasant. I will certainly continue to service my Honda at VIP, and of course recommendd VIP Honda to anyone considering a used Honda (or new Honda, for that matter!). More

Complete and utter disappointment! This was the absolute worse car buying experience I have ever had! I've never been so pissed off about purchasing a car and I have owned 4 of them...recently bought a 5th worse car buying experience I have ever had! I've never been so pissed off about purchasing a car and I have owned 4 of them...recently bought a 5th one last week from Paul Miller Honda which instilled my faith in honesty and integrity of "SOME" but few car dealers. VIP Honda sold me a used (Honda-certified, Pre-owned) Nissan Altima with an extended warranty. After 1 week of having the vehicle (bought it in Spring), all hell breaks loose. The service engine light comes on, the window gets stuck, the brakes began to squeal..etc. Take it back to the dealer, they keep the car for about 2 weeks..and the light was supposedly blames on a "fuse", the window was repaired. Come the fall season and I discover that my heat doesnt work! Fed up, I take it to a Nissan dealer..called VIP and I asked about my warranty package, because I never received information on it..they gave me the telephone number! What do you know? The warranty company never had my car or name in their system!! So conveniently, now the car's mileage does not allow for a new warranty. This place needs to be shut down!! More

10 out of 10! Doing business with this dealership is a pleasure. An experienced management team that are new to the store have obviously taken over well. I was made to feel important - thankfully there is pleasure. An experienced management team that are new to the store have obviously taken over well. I was made to feel important - thankfully there is a car dealership that values their customers. It is because of this that I will personally recommend VIP Honda to my friends and family. Specifically, I felt that I was treated with respect, that I was not rushed into making a decision, and that they listened when I explained exactly what I was looking for: a good value Honda Pilot or CRV, Honda Certified, clean Carfax, and AWD/4WD. As promised I am leaving a raving review, and I look forward to doing business with you again. More

I would like to say thank you to Robert and the staff at VIP Honda, and as promised I am submitting a great review for you guys! The car is great, and it was a pleasure doing business with you. -- I have a VIP Honda, and as promised I am submitting a great review for you guys! The car is great, and it was a pleasure doing business with you. -- I have a new Certified 2007 Honda Pilot EX, a great vallue car, great price, and the car is running great. The guys at VIP are great to work with, will get you any Honda you want! It's easy to trade in your old car, too, especially if it's a Honda and you'll probably see your old car for sale there the next time you go back. Keep up the good work, and I look forward to seeing you when i come back for my next car whenever that might be!! More

I shopped for a S2000 via the internet and, although they are about 75 miles away from me they were the most thorough in helping make a buying decision. The Internet is usually full of price scams that are are about 75 miles away from me they were the most thorough in helping make a buying decision. The Internet is usually full of price scams that are not honored when you come in, but VIP played by the rules. I dealt with Paul over the Internet and Adam dealt with my in store dealings, I think he was the manager as he handled all decisions. It took all of 45 minutes to own a $30K car. Awesome experience. More

This was the second Honda dealership that I have dealt with, and in fact was recommeded by a friend who had bought her new Accord there not too long ago. I'm not sure where the name VIP comes from, becaus with, and in fact was recommeded by a friend who had bought her new Accord there not too long ago. I'm not sure where the name VIP comes from, because there's nothing spectacular about the place, but important for me was that the service appointment was easy, quick, and they were very friendly, helpful, and honest. It's convenient to my job, so I will definitely come here again. I was early for the appointment, and they took my car right in and even though it was only scheduled maintenance, they were very quick and provided me with a checklist of everything that was looked at. The one point I guess I can't compare is the price, as I am sure all Honda dealerships will be very close if not the same. The price was reasonable, but the main reason I recommed this dealership is the overall customer service. More

Bought a new Honda Accord around 1 year ago. I think the car was in a wreck or something because it has given me nothing but trouble. Wobbling, brakes grinding, etc. I take it in and they say nothing is w car was in a wreck or something because it has given me nothing but trouble. Wobbling, brakes grinding, etc. I take it in and they say nothing is wrong. They have replaced the rotars a few months ago and I am taking it in again. If anyone knows what I should do let me know. The service people make you feel like an idiot and will lie straight to your face. "well, Honda brakes just grind - what do you expect." More

They called me after I sent an inquiry online, and was friendly at first. I had received quotes from 2 places earlier which I told her over the phone, and she just laughed at me like I was being ridiculo friendly at first. I had received quotes from 2 places earlier which I told her over the phone, and she just laughed at me like I was being ridiculous. She asked if I had it in writing, and I told her yes. Her attitude changed at this point to rude and condescending, and told me there was no way she can touch that price. She also didn't know the right price of the cars, and had no idea what destination charge was, which is probably why she thought my numbers were ridiculously low. It wasn't even that great of a quote, I received a lower one later in the afternoon. I still haven't bought the car yet, but obviously I won't be getting it from VIP Honda. More