VIP Honda

10 out of 10! Doing business with this dealership is a pleasure. An experienced management team that are new to the store have obviously taken over well. I was made to feel important - thankfully there is pleasure. An experienced management team that are new to the store have obviously taken over well. I was made to feel important - thankfully there is a car dealership that values their customers. It is because of this that I will personally recommend VIP Honda to my friends and family. Specifically, I felt that I was treated with respect, that I was not rushed into making a decision, and that they listened when I explained exactly what I was looking for: a good value Honda Pilot or CRV, Honda Certified, clean Carfax, and AWD/4WD. As promised I am leaving a raving review, and I look forward to doing business with you again. More

I would like to say thank you to Robert and the staff at VIP Honda, and as promised I am submitting a great review for you guys! The car is great, and it was a pleasure doing business with you. -- I have a VIP Honda, and as promised I am submitting a great review for you guys! The car is great, and it was a pleasure doing business with you. -- I have a new Certified 2007 Honda Pilot EX, a great vallue car, great price, and the car is running great. The guys at VIP are great to work with, will get you any Honda you want! It's easy to trade in your old car, too, especially if it's a Honda and you'll probably see your old car for sale there the next time you go back. Keep up the good work, and I look forward to seeing you when i come back for my next car whenever that might be!! More

I shopped for a S2000 via the internet and, although they are about 75 miles away from me they were the most thorough in helping make a buying decision. The Internet is usually full of price scams that are are about 75 miles away from me they were the most thorough in helping make a buying decision. The Internet is usually full of price scams that are not honored when you come in, but VIP played by the rules. I dealt with Paul over the Internet and Adam dealt with my in store dealings, I think he was the manager as he handled all decisions. It took all of 45 minutes to own a $30K car. Awesome experience. More

This was the second Honda dealership that I have dealt with, and in fact was recommeded by a friend who had bought her new Accord there not too long ago. I'm not sure where the name VIP comes from, becaus with, and in fact was recommeded by a friend who had bought her new Accord there not too long ago. I'm not sure where the name VIP comes from, because there's nothing spectacular about the place, but important for me was that the service appointment was easy, quick, and they were very friendly, helpful, and honest. It's convenient to my job, so I will definitely come here again. I was early for the appointment, and they took my car right in and even though it was only scheduled maintenance, they were very quick and provided me with a checklist of everything that was looked at. The one point I guess I can't compare is the price, as I am sure all Honda dealerships will be very close if not the same. The price was reasonable, but the main reason I recommed this dealership is the overall customer service. More

Bought a new Honda Accord around 1 year ago. I think the car was in a wreck or something because it has given me nothing but trouble. Wobbling, brakes grinding, etc. I take it in and they say nothing is w car was in a wreck or something because it has given me nothing but trouble. Wobbling, brakes grinding, etc. I take it in and they say nothing is wrong. They have replaced the rotars a few months ago and I am taking it in again. If anyone knows what I should do let me know. The service people make you feel like an idiot and will lie straight to your face. "well, Honda brakes just grind - what do you expect." More

They called me after I sent an inquiry online, and was friendly at first. I had received quotes from 2 places earlier which I told her over the phone, and she just laughed at me like I was being ridiculo friendly at first. I had received quotes from 2 places earlier which I told her over the phone, and she just laughed at me like I was being ridiculous. She asked if I had it in writing, and I told her yes. Her attitude changed at this point to rude and condescending, and told me there was no way she can touch that price. She also didn't know the right price of the cars, and had no idea what destination charge was, which is probably why she thought my numbers were ridiculously low. It wasn't even that great of a quote, I received a lower one later in the afternoon. I still haven't bought the car yet, but obviously I won't be getting it from VIP Honda. More

These guys are a bunch of liars. All they want to do is sell you a car but when it comes to customer service and follow-through, they are the WORST. We were in the process of moving to a different state, sell you a car but when it comes to customer service and follow-through, they are the WORST. We were in the process of moving to a different state, and while they ASSURED us they would be able to register our car in our new state, a week later when we hadn't received our new plates and we called they told us that we actually couldn't register in the new state but had to register in the old state. Well, it's now over 3 weeks later, we still have no plates, and the temporary registration has expired. We were supposed to hear from them today regarding the new plates, but still the car sits in the garage unusable. They don't return phone calls, they make promises they can't keep. Don't go here. Run far away. More

Hi! We have bought Honda Accord 2007 EX-L brand new. When we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us in writing. When we went to pick up the car. I called him and ask "did you fix everything". He said yes. We traveled Boston - New Jersey to pick our car. When we looked at our car. There were nothing done on this car. Car was as it is. This is waste of our time. finally, we didn't picked up car at that time. we told them to fix it which they were agree on fixing. But I paid my first installment and I still don't have my car with me. This is awful service I have ever got. Please don't go to this dealer ever. Also, Business manager (Juan A. Saldivar). He also does not have any communication skill as well. He sent us a papers to sign by mail and never called us that you have sign this papers and mail to me. so I was waiting waiting. Finally, I call him. At that time, he told me that you have to sign this papers and mail to me. So, Please don't ever buy or get any service from this dealer. Awful service. Thanks, More

I rececntly bought a Honda Civic from VIPHonda dealer and I am very pleased with their service. The guys were friendly and treat you well. The dealer did not have the color I wanted, so they checked their I am very pleased with their service. The guys were friendly and treat you well. The dealer did not have the color I wanted, so they checked their system and promised me a delivery on Saturday. They kept their promise and provided me the VIN much before the delivery so that I can sort the auto insurance. My experience with VIPHonda has been very good and I would recommend the dealer to anyone planning to buy a Honda. More

We bought a 2005 Honda Odyssey recently. Overall, it was a good experience with a couple of bumps in the road but nothing major. As far as pricing goes, Gary and Phil worked with us. You never know if y a good experience with a couple of bumps in the road but nothing major. As far as pricing goes, Gary and Phil worked with us. You never know if you are getting the "best" deal but we checked out enough places to indicate that we good a fair or even "good" deal. That's why I gave them a 3 on price. I just don't know if I got a good price or not when its all said and done. For example, if the car implodes today then I guess it won't be that good of a deal :). But we are not expecting that. We thought Gary was pretty straight up. We told him where we were with money and he worked with us to make the sale. He did his job - we stretched a just a little bit (couple of hundred bucks) and he came off his price by enough to entice us to buy on a day where I would have been just as happy not to buy. He stayed focused on us while we were there. He showed us the numbers on paper without any voodoo or trickle-down economics. He didn't do a big "let me check with the manager" song and dance number (we HATE that). He did check with the manager (Phil), but it didn't have that Wizard of Oz, man behind the curtain, I'm powerless to help you, feel. In fact, we met the manager ourselves. There were just a couple of bumps in the road, as I mentioned, which were these: They had us wait to take the car home the same day with the idea being that they would clean it. It took forever and although the carpets were clean, the seats and the panels were not cleaned well at all. We'd have been less aggreived by this if we did not wait for the cleaning. But this story has happy ending... Second, the Maintenance Service light was on and we asked if the oil had been changed. They initially said it had been but the reset button was not activated. Then we brought it to a mechanic and although he could not tell if the oil had been changed or not he recommened it be changed. He recommened three other services as well (air filter, tranny fluid change, tire rotation). Small matters, to be sure. This too ends well... Anyway, we called up and spoke to a manager, Karl, I think (Gary was out that day) and the manager there said it wasn't a problem to take care of all of it but we'd need to talk to Gary. He said that if the oil had been changed they'd show us teh service record or they'd just change it. We spoke to Gary the next day and Karl had already talked it over with him so we did not have to do the whole thing over again. So we brought the car down, they did ALL the work and re-cleaned it and we're all set. No fussing and no hemming and hawing - except that the Service guy was a bit of a curmudgeon. But he was the only one who was unpleasant so I can't knock the whole lot of them. Look, they sell cars. I'm not going to write to the Pope to ask that Gary and Phil become the patron saints of used car salesmen but they seemed like decent guys, they didn't horse around or play hide the ball, or put on a big production to make the sale, and we're satisfied with a car buying experience for the first time. Even though its a bit of a hike for us, barring something bizarre happening in the future, we'd buy from them again. More