
VIP Honda
North Plainfield, NJ
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I was very impressed with the service I received from Alfred in sales down to the manager and business manager when I decided to buy. I feel I got the best deal, and was treated with respect and care. Bu Alfred in sales down to the manager and business manager when I decided to buy. I feel I got the best deal, and was treated with respect and care. Buying a car is not always a fun experience, VIP Honda made my experience something I will look back and say I got the best price and was treated like a human being. More
VIP Honda personnel are very professional and customer friendly. It was truly a pleasure to do business with them. Very hassle-free approach to selling cars. customer friendly. It was truly a pleasure to do business with them. Very hassle-free approach to selling cars. More
William James was very helpful in searching for a car for us. We had a limited budget and he kept looking until the right one came available. We went to several dealerships and he was the only person who f us. We had a limited budget and he kept looking until the right one came available. We went to several dealerships and he was the only person who followed through. He didn't forget us even though we didn't have a lot of money to spend. Martin was also accommodating, helpful during price negotiations. They are both nice people and a pleasure to work with. More
From Karen D.: I researched VIP Honda and found From Karen D.: I researched VIP Honda and found excellent reviews for Janet Ghazouani on DealerRater. I contacted the dealer and Janet made an appoi From Karen D.: I researched VIP Honda and found excellent reviews for Janet Ghazouani on DealerRater. I contacted the dealer and Janet made an appointment with me within two days. When I arrived there was no waiting, she offered a tour of the dealership and took me on a test-drive. I had researched the Honda CRV and she answered all questions well and offered advice on leasing vs. purchase. She offered me refreshments and went out of her way to make me comfortable. Her approach made me feel relaxed and not impatient. She told me about the awards the dealership had obtained and introduced me to the owner, Mr. Bill Vince, who spoke with me twice and demonstrated how important customer service is to the dealership. Janet told me that her reputation and customer service were of utmost value to her. I was particularly impressed with her professionalism and customer service, and all the more pleased because I had never dealt with a woman in vehicle sales before. The overall experience was a happy one, not a chore, as is most cases in securing a new vehicle. I drove off the lot the same day with the car that I wanted and a smile on my face. Thanks to Janet, I will recommend this dealership to friends and will return in the future! More
I leased a 2013 Honda Civic and David Ogega was great! First time I ever leased and he explained everything plus he really knows the vehicles. He took the time to really listen to me about what I wanted a First time I ever leased and he explained everything plus he really knows the vehicles. He took the time to really listen to me about what I wanted and what I could afford. He couldn't have been more helpful. John Castellanos was terrific, made what for me was a stressful time, an "almost" painless experience (Well, you do have to pay for a car!) Thank you guys, Much appreciated Linda Scheidemann More
We had a great experience even though it was a rainy day David was kind enough to grab the car and bring it around front for a test drive. The waiting room had drinks and a T.V. and everyone was accommodati David was kind enough to grab the car and bring it around front for a test drive. The waiting room had drinks and a T.V. and everyone was accommodating. I got a good deal on my lease and Recommended VIP Honda to my friends David and Sarah who are at VIP Honda now getting a car. More
I went to VIP Honda to lease a 2013 CR-V. I was taken care of by Franklin Noesi & John Castellanos. Franklin and John were so accommodating and made the entire process a piece of cake. They were a pleas care of by Franklin Noesi & John Castellanos. Franklin and John were so accommodating and made the entire process a piece of cake. They were a pleasure to work with, courteous patient to answer every question I had & see every option available. I would highly recommend them to anyone who appreciates an easy, pleasant car buying experience. More
The service at VIP Honda was great. The sales consultant, Alfred Deno very helpful, thorough and friendly. I went in to get numbers and to look around and left with a car. I would definitely re consultant, Alfred Deno very helpful, thorough and friendly. I went in to get numbers and to look around and left with a car. I would definitely recommend recommend this place and would go back in the future. More
When I first called to inquire, the receptionist was able to provide good information and treated me very professionally. I advised when I would be able to make it and she told me to ask for a specific pers to provide good information and treated me very professionally. I advised when I would be able to make it and she told me to ask for a specific person. When I arrived at the dealership the car was indeed on the lot but the individual I was told to ask for was not there as it was his day off. I waited for a bit and was approached if I was being helped a number of times. I finally met David Otero and he was very attentive. He showed me the car, was knowledgeable on the product and immediately provided the keys and prepared for a test drive. He made us drive to the Used car lot and introduced me to Robert Eberbach the used car manager. We discussed the vehicle I was interested in, and was able to be direct on what my intentions were. Since I was talking to the manager directly the negotiations were direct and quick. I felt a fair price was reached and did not feel at all pressured or intimidated throughout the process. The finance department Juan Saldivar was also very comfortable to work with and was very informative on the various options available. The whole experience was very good and I would recommend this dealership again. More