VIP Honda

From the second I called the dealership I was impressed. I spoke with Robert Eberbach and he answered my extensive list of questions without requiring me to come to the showroom. I asked him what type of de I spoke with Robert Eberbach and he answered my extensive list of questions without requiring me to come to the showroom. I asked him what type of deals he could do for me with my credit rating and he was 100% honest. He did not pressure me and made sure I was comfortable with the payments before I went to the finance department. Richard showed me the different types of vehicles and let me test drive the SUVs longer than usual since it was my first time. I would highly recommend if you are looking for a vehicle, call Robert or Richard. Richard even picked me up from my practice the next day so I could finish the paperwork the next morning. They definitely made me this a pain free experience and I will never go to another place to buy a car. Thank to both of you! More

Richard was knowledgeable friendly and no hidden xx. Went in looked at several cars even took one home of the vehicles with out hesitation. Thanks in looked at several cars even took one home of the vehicles with out hesitation. Thanks More

Nelson was very pleasant, friendly, helpful and informative. His Customer Service skills were excellent. He provided us with all possible options. We knew we wanted to get a FWD CRV. Although Nel informative. His Customer Service skills were excellent. He provided us with all possible options. We knew we wanted to get a FWD CRV. Although Nelson knew that the 4WD was a better performer, he still provided us with vehicles under both options. He together with his Manager, Martin Kaminiski went through lenghts to explain to us the advantages of purchasing the 4WD over the FWD and answered all of our questions. In the end we had a very clear understanding and we purchased the 4WD. We are very happy with our investment. Thank you both very much!! More

Roman was very knowledgeable and helpful in our search for a vehicle. Roman was very respectful of our desired process of purchasing our new vehicle which is why we came back to VIP Honda. Roman put in for a vehicle. Roman was very respectful of our desired process of purchasing our new vehicle which is why we came back to VIP Honda. Roman put in a lot of effort and we appreciated all of his efforts. More

Janet was an amazing help. She has an incredible personality and is so sweet. She went out of her way to make me happy and comfortable. She took me on a tour of the place and it made me feel really personality and is so sweet. She went out of her way to make me happy and comfortable. She took me on a tour of the place and it made me feel really at home. Thank you Janet!!! Anyone going to buy a car... Go to Janet! More

From the moment I drove into the VIP Honda used car lot, I already knew from co-workers that the dealership had outstanding employees that take care of their customers. At that moment, I was met by William I already knew from co-workers that the dealership had outstanding employees that take care of their customers. At that moment, I was met by William James. He immediately welcomed me in and knew exactly what he was doing to ensure that I found what I was looking for. Unfortunately, the vehicle I had come there for was sold, but there was a Jeep Cherokee which struck my eye as well. It was a bit out of my price range which was when Mr. James then brought me to his supervisor Robert Eberbach. The two of them sat with me and my wife and after looking through their lot, worked with me to get the best possible price for the Jeep that caught my eye. I was so excited that after speaking with them both, they worked with me and we were able to reach a price both reasonable and beneficial for all parties involved. After the purchase of the vehicle, Mr. James worked diligently to ensure that all my needs were addressed and making the transition process for the purchase to go as smooth and quickly as possible. I would definitely have to say that out of all my car purchasing experiences, this by far has been the best of all. Mr. James and Mr. Eberbach are fine examples of what customer service should be. On a side note, my wife and I were so satisfied with our experience that my wife would definitely consider coming back to VIP Honda when it's time to upgrade her vehicle. That says a lot when a woman is completely happy with an experience that only we men can tolerate. Mr. James and Mr. Eberbach I have nothing but great joy in saying that I love my purchase and I thank you both for all you did for me. As Mr. James said prior to leaving with my car "You know how we do! Show me some love!" Hopefully these words are enough to show that this dealership is a great place to get your new or in my case used car. More

I had a great experience at VIP Honda. Roman was very helpful, informative, and patient. He helped me to make a smart, educated decision on which car would be best for me. He wasn't too pushy and allow helpful, informative, and patient. He helped me to make a smart, educated decision on which car would be best for me. He wasn't too pushy and allowed me to make the decision that I ultimately wanted to make. He helped to make my first car purchase a very positive experience. Brian was also very patient and informative in working out the financing of my vehicle. He took the time to explain things to me and answers all of my questions. He too made my experience a good one. More

I recently purchased a used Honda and my overall experience was wonderful! I don't normally take the time to do reviews, but the two men made the purchase so easy for my husband and I. The two men experience was wonderful! I don't normally take the time to do reviews, but the two men made the purchase so easy for my husband and I. The two men were very knowledgeable and so personable. I will not hesitate to go back in 6 months to purchase another car from them for my daughter, who will be obtaining a license and in need of a reliable car. Carmela Caparelli More

I am a mother of two who is pregnant with twins - obviously, it was time to shop for a minivan! As a consumer, I pride myself on doing my research and not being afraid to travel to get the best deal obviously, it was time to shop for a minivan! As a consumer, I pride myself on doing my research and not being afraid to travel to get the best deal, so I shopped every dealership in a 50 mile radius online before visiting no less than four in person. VIP Honda stood out from the beginning. I was impressed with Robert E, the Used Car Manager, on the phone. He took time to ask me what my needs were and gave me great information that helped me finalize the model I wanted. And when I arrived in person, Nelson was a true gentleman to this very pregnant lady (one might think that everyone would be...I assure you, that was not the case). Unlike the other dealerships, Robert and Nelson showed that they were interested in my business without crossing over into pushy salesmanship. Nelson even tried to sell me a car that was less than my budgeted amount! I ended up with a great car that I love, at a fair price that I could live with. Moreover, the personalities of the staff of the Used Car Sales side of VIP Honda made the experience...dare I say...FUN. I enjoyed buying my car from these guys, and feel like I can contact Robert or Nelson anytime with any issue. I will definitely go to them again when it's time for a new, used car. On a side note: I had to take the car in for a service a few days after buying it to fix a small issue that we were aware of at the time of purchase. I dropped off the car after hours and was given a loaner that simply could not comfortably fit my belly (it sticks out a mile in front of me at the moment). General Sales Manager Phil Petris came to my rescue with swift and impressive problem solving: he gave me one of HIS cars to drive for the day! I guess great customer service trickles down... More

:Thank you Janet for providing me with outstanding customer service. I have to say what I enjoyed the most was the way you made me laugh. You have an amazing personality, do not ever change. Thank you customer service. I have to say what I enjoyed the most was the way you made me laugh. You have an amazing personality, do not ever change. Thank you a million times over I love my new car! It was a pleasure meeting and dealing with you. You are a true :asset to that Dealership. GO TO JANET!!! :) More