VIP Honda

I recently purchased my second crv from Janet Ghazouani. She is an excellent sales consultant, and does not pressure her clients. I upgraded in my second car and she spent a lot of time going over all the " She is an excellent sales consultant, and does not pressure her clients. I upgraded in my second car and she spent a lot of time going over all the "Bells and whistles" in my new car. Janet told me to call with any questions I had. I called her a few times the first day I had the car and she was very patient! I was very pleased with my VIP experience. More

David Otero was a professional gentleman who helped us get the car that we want. He knows his products so well that he was able to explain all features that comes with the vehicle making it easier for us get the car that we want. He knows his products so well that he was able to explain all features that comes with the vehicle making it easier for us to make the decision. Our experience was awesome and will very much recommend his services. We walked out of the dealership happy and will certainly recommend him to our friends. Great job and more power to the dealership! Thanks More

I worked with David Otero and must say that he is an outstanding sales person because he listened to my needs and addressed them so therefore was able to offer things I might want based on this and not outstanding sales person because he listened to my needs and addressed them so therefore was able to offer things I might want based on this and not sharing wants that would not apply to me. He also is knowledgeable so answered my questions with clear concise responses. He took the time to understand my needs and then offered a car that fit them. I did learn that he was training others and I would offer that he continue in this role as new hires could learn quite a bit from him. He made me feel comfortable and relaxed through out the process and was prompt with follow up from the questions I raised after my initial visit. Overall, if I needed to purchase another car or new someone that was interested in purchasing a car I would recommend this dealership and would send them to David Otero. If he was busy I would instruct them to be patient and wait for him. More

Robert Eberbach and Richard Freeman were two of the very best salesman I ever worked with. In a very short time they got to know me and understood my situation and what I could afford. There was no pressu best salesman I ever worked with. In a very short time they got to know me and understood my situation and what I could afford. There was no pressure, no games -- they truly wanted me to get a vehicle that fit my needs and my budget and worked with and not against me. After my purchase theyt reated me like family and when I asked for a few minor things to be adjusted they made sure it got done and that I was happy. If you are in the market for a quality used car, I encourage you to give VIP Honda a try and ask for Robert and Richard. It was my best car buying experience in the last 25 years. More

i had a wonderful experience durind the process of buying my car. the sale process was very friendly. Ron gave me a helpful tour and was sencere in escribing his offer of buying the car. The car buying my car. the sale process was very friendly. Ron gave me a helpful tour and was sencere in escribing his offer of buying the car. The car was well prepared before I picked it up. Vanco seems very friendly and gave me a good price offer. i picked the car on Saturday october 12 2013 and I wish that this car will well replace my totalled mercedes. I am thankful to these salesmen and I will recommend my friends who are looking for a a mutally win deal More

VIP Honda makes you feel special. When you go for service you can get a loaner car, if needed. You also get free coffee, cake, bagels, soda, juice, water, whatever you want and the Service Dept is v service you can get a loaner car, if needed. You also get free coffee, cake, bagels, soda, juice, water, whatever you want and the Service Dept is very nice. I would highly recommend VIP Honda in N. Plainfield, NJ. They are #1 dealership in my opinion. More

I went there with quotes in hand and offers by other Honda dealers. Told them what I wanted. I was then told they had to drive offer to see the car, but first the salesman Franklin has me get gas in t Honda dealers. Told them what I wanted. I was then told they had to drive offer to see the car, but first the salesman Franklin has me get gas in the car he was driving over. Why I had to go is beyond me. We go back, negotiate and while still not the best offer thet were close but offered service incentives. I told them what i had offered and they were dumbfounded. They couldn't believe it. They asked who offered and i told them. They then produced one bad review this other dealership had and spent the next 15 minutes telling me how bad the other guy was. Not my style to put others down for self gratification as it seems it was theirs. The then 'worked' the numbers to get to the offer only to then tell me the interest rate was 1.05% higher. Told them what i had, they kept insisting it 'not them, its finance'. they even brought some manager called kevin and when I askd about the financing he copped an attitude. I got up to leave. Elio came after asking me that if he could get the rate would I do business, I said I would and asked him to send me an email. The email never came and when I sent one to him asking. No reply. I then called and had a manager named Andie who had attitue plus caliming she had to track Elio down as he was off and wanted me to fill out a credit app. I asked why i wasn't given that last night, she just added a higher level of attitude blaming Honda for not confirming if they would grant me the interest rate i wanted which i had been already given by another Honda dealer. Told them if this is the service I am getting as a potential customer, I can only imagine what I would get after they have my money. Forget them. I More

Visited this dealer for a new cr-v. What a tricky dealer ! First gave base Honda discount, then when shown competitor price, immediately dropped price! Forces a 'safety package' on buyers for $995. When ask ! First gave base Honda discount, then when shown competitor price, immediately dropped price! Forces a 'safety package' on buyers for $995. When asked what it contains, wheel locks ($50 retail)+ paint protection (?!!!!) + another unnecessary feature !! Sales quickly showed flyer for 2s then hid it back under other papers ! Amazing ! No deal, even with manager coming over. Got a letter few days later so called and told straight how much I would buy. Sales told me he would check and call back. 2 h later he called and asked what time we can come on following Saturday. When we went, he played ignorant and gave us old price from week earlier. Just pretended we did not talk price on phone !! Beware this dealer!!! Shabby and sleezy practices ! Bad omen on their later service professionalism if I would buy ! Avoid at all cost ! More

My experience working with Janet Ghazouani was a very good one. I very much appreciated that she did not push me into making a decision on the spot. After getting the price from her for the car I wante good one. I very much appreciated that she did not push me into making a decision on the spot. After getting the price from her for the car I wanted she gave me time to think about it. There was no stress involved. That made me decide to buy the car from her. More

I am by far pleased with the service I received last night. We were told when we called and made an appointment we would leave with a car and that is exactly what happened. Once we arrived we were greet night. We were told when we called and made an appointment we would leave with a car and that is exactly what happened. Once we arrived we were greeted, asked if we wanted anything to drink and the process began. I particularly liked how Mr. Freeman kept us engaged in conversation up until the time we drove off with my sisters car. I normally do not write reviews but I was extremely pleased with the service we received honestly. My next purchase will be with VIP Honda and I will recommend everyone I know that is looking for a car. Great job guys! More