VIP Honda

The best!! I went here after being referred by some friends, and left with a Honda Accord 2018!!! I am So happy with it. Everyone was super nice and extremely he I went here after being referred by some friends, and left with a Honda Accord 2018!!! I am So happy with it. Everyone was super nice and extremely helpful. My dealer was the best and really stirred me in the right direction. Definitely recommend it! More

Professional liars at VIP Honda 725 et 22 West,North Plainfi So All wk long I spoke to a lady who assured me that the BMW M X5 was available. A day b4 my appointment, I called again. The same lady told me that t So All wk long I spoke to a lady who assured me that the BMW M X5 was available. A day b4 my appointment, I called again. The same lady told me that the vehicle was still available. The day of my appointment, I spoke to that lady for clarification regarding direction to the bldg.I walked in the bldg and nobody greeted me. I saw sales rep walking around and no reception area. So I go straight to this heavy set dude whose desk is by the door leading to the huge parking lot. I showed him the picture of the vehicle. He said : «  yes , the car will be here shortly. Please sit down and someone will be with you ». 45 mns later, I go back to him and said: «  Do you want me to come back another day when the car is actually here? ». He replied: «  give me your name and telephone and I will call you because these people at the front desk wish to buy the car ». I turned around and I see nobody sitting at the front desk. Then he went on saying : «  If they don’t buy it we’ll call you ». I said: «  no Pb. Thank you » and I went back to my car. As soon as I got in my own X5, I called the lady I have been speaking to on the phone for a week . The call went straight to a voicemail. I drove back another 25mns to my house. Got there at 1:30 pm. Took a nap and woke up at 6 pm to see a missed call at 4:59pm from that lady. I called back hoping to hear that the BMW M X5 was finally available. To my demise and surprise,she said : I called you to find out if you ever made it to the dealership ». So I said: «  wait. We spoke at 11:25am and you said I was only 5 mns from the dealership ». «  you’re calling 5 hrs later to find out where I am?? » So I gave her a piece of my mind and hung up on her. This place is a scam and must be avoided. More

Fair price, good experience Salesman was easy to work with and made the car buying experience the antithesis of the anecdotal worst big purchase experience. Dealership located a Salesman was easy to work with and made the car buying experience the antithesis of the anecdotal worst big purchase experience. Dealership located and outfitted the vehicle with accessories quickly without issue. More

Unprofessional and inconsiderate We bought a 13 year old used vehicle from VIP Honda today. VIP charges $595 Dealer Prep Fees, but don't tell you what they did in writing. The sales c We bought a 13 year old used vehicle from VIP Honda today. VIP charges $595 Dealer Prep Fees, but don't tell you what they did in writing. The sales contract says a $300 Security Etching is optional, but the sales Manager Rich said it's mandatory. They sold the car As Is because the mileage is over 100K, no warranty, not even 30 days. We were given the CarFax. Upon closer examination the front tires were dangerously worn. They were mostly bald and the cord was showing in one spot. We insisted that allowance be made. After speaking to the General Manager a $200 allowance was made. However two new tires will cost $300. We also spoke to the Service Manager who verified that the brake pads were 1/2 worn. In addition we asked the salesman in advance to let us know what was required at closing. He never called. So we had to call our insurance company for a binder. Then they wouldn't take a check unless it was certified. So we had to go get a cashiers check at the bank. Then we had to go across US 22 to the New Car Dealership because they did have a fax machine. With a 7M old baby, 6 year old child, two parents, two grandparents were kept waiting for hours. The lack of courtesy, hostility, the dismissive attitude about unsafe tires, and total unprofessionalism was just too much on the part of the Sales Manager in particular. The General Manager was calm and accommodating. More

Service done right! Scheduling service is very easy. Everything is stated up front with pricing and what service is going to be done. Personal are always friendly and app Scheduling service is very easy. Everything is stated up front with pricing and what service is going to be done. Personal are always friendly and approachable. More

Great service You won't be disappointed with the service. I waited for my car. It was a pleasant place to wait. TV, newspapers, coffee, and bagels were there for th You won't be disappointed with the service. I waited for my car. It was a pleasant place to wait. TV, newspapers, coffee, and bagels were there for the taking. More

Efficient and prifesduonal Polite and efficient service. Nice waiting room clean and were equipped everyone very helpful. Came to get me when done. Location easy to get to an Polite and efficient service. Nice waiting room clean and were equipped everyone very helpful. Came to get me when done. Location easy to get to and convenient More