VIP Honda

Amazing service I went to VIP Honda with my two kids to get a new car. They were very helpful and patient with me, they even entertained my children as I spoke with t I went to VIP Honda with my two kids to get a new car. They were very helpful and patient with me, they even entertained my children as I spoke with the Financial department about my car. I walked out with a new Honda Pilot and two happy kids. Dealership is clean and quick with service as well. Highly recommended !!!!! More

Great experience wonderful staff!!!! Service and expertise is exceptional love it!!! Everyome is friendly and they just make you feel welcome. Great cars, and the finance guy is the best! Service and expertise is exceptional love it!!! Everyome is friendly and they just make you feel welcome. Great cars, and the finance guy is the best!!! More

Best experience yet I started off my journey by going onto viphonda.com and immediately got a phone call from their sales manager, Krystal. She explained the pricing to I started off my journey by going onto viphonda.com and immediately got a phone call from their sales manager, Krystal. She explained the pricing to me and told me what she had in stock. I was deciding between a Honda Accord and a Honda Civic. She invited me in to go over the differences between the two vehicles. I was introduced to Dave Otero. He was very diligent in finding out what I was really looking for in a car. Dave then introduced to me Gilbert, the finance manager. He was so tedious in going over the paperwork I had to sign. Everything from A-Z was pressure free and I feel that the entire staff took their time in making me feel comfortable. Kelly, the general manager, even came over to congratulate me and brought my 2 kids some juice and candies. I would definitely recommend to all my friends and family. More

Worst Experience I had a terrible experience when buying my car from this dealership. First of all i went to Honda on 03/13/2019 the sales representative Luis Cubi was I had a terrible experience when buying my car from this dealership. First of all i went to Honda on 03/13/2019 the sales representative Luis Cubi was pushy to make the sale. They offered great prices at first, then he said i needed to give him cash in order for him to switch my auto insurance over from progressive to geico so it can be at a lower rate. I was able to walk out the dealer with my new car only for them to call me the next day saying something went wrong and i have to re-do paperwork because of an error on their behalf. They told me my payments would change from$380 to $590. The sales rep Luis C even went as far as suggesting i get a second job or do lyft or uber so i can afford to make those payments. I’ve had a Very bad experince .I would not recommend anyone to purchase a vehicle from this place at all. More

Worst experience I had a terrible experience when trying to buy a car from this dealership. They contact me on Tuesday the 01/02/19 about my interest in car , and al I had a terrible experience when trying to buy a car from this dealership. They contact me on Tuesday the 01/02/19 about my interest in car , and also send me details on their vehicles . They send me one price for the vehicle and call me on Wednesday 1/03/19 to confirm I’m coming in. Tell them I can’t I will be in first thing in the morning. As this is going on they are updating my profile with what time I’m coming and what car I’m interested in. When I come in today 1/04/19 they have the keys ready for me and everything ready to drive. After the test drive they tell me the price , and then I show them the email I received of the price of the vehicle . He then says that the price I have was a holiday price and that it was just updated on new years. Keep in mind the man helping me was not personable at all and maybe said a couple words to me during the test drive. I believe he did not have concern for working with me and compromising a deal to help me get a car. He did not even try to get me to stay when I said I will take my business else where. Mind you they sent me a different price on January the 2nd. They then say there’s nothing they can do about the price and they wanted me to pay $3000 more then they originally sent me (not including taxes and fees). Then offered me a 25$ visa gift card for basically having no customer satisfaction and I have yet to receive anything in my email. To sum it up they gave me a price of 14,888 then said no you have to pay 17,888(not including taxes and fees). Honestly this place made me not even want a honda. More

I would never use/recommend them I drove 2.5 hrs. to see a used car they had for sale. After a test drive, I made an appointment with a local mechanic to look at the car the followin I drove 2.5 hrs. to see a used car they had for sale. After a test drive, I made an appointment with a local mechanic to look at the car the following week. The salesman never brought the car for the appointment because he was busy with a customer. I made an appointment the next day and confirmed it with the salesman an hour before the appointment. Fifteen minutes later, the salesman called and told me the President of the dealership was now keeping the car for the dealership and they are not selling it. My guess is there is something mechanically wrong with the car they didn't want found out by a mechanic. I would never bu y a car from these guys. More

Very friendly good service Help you find the car that's best for you clean and organize car lots I would recommend my family and friends to come down and purchase a car Thank y Help you find the car that's best for you clean and organize car lots I would recommend my family and friends to come down and purchase a car Thank you More

Enjoyable and simple Jonathan made it super easy for my mom and I to choose the right car. He was very knowledgeable and we knew we could trust him. Overall great experien Jonathan made it super easy for my mom and I to choose the right car. He was very knowledgeable and we knew we could trust him. Overall great experience, I would definitely recommend him to any of my friend and family. More

Thank you dave! I just completed my first car purchase and I could not have done it without Dave! He was honest, communicative, helpful, flexible and efficient. He wa I just completed my first car purchase and I could not have done it without Dave! He was honest, communicative, helpful, flexible and efficient. He was so knowledgable about the vehicle and truly showed me everything I needed to know. It was quite a painless process. I am so happy with my experience. More

We reached a compromise After quite a bit of back and forth, I reached a compromise with Robert Poland the GM. As a courtesy that I appreciated, he let me keep the loaner van After quite a bit of back and forth, I reached a compromise with Robert Poland the GM. As a courtesy that I appreciated, he let me keep the loaner van until we returned from vacation. More