VIP Auto Lease

WORST EXPERIENCE!! Worst car leasing experience I have ever had! Leased two high end vehicles within a week. We were told the salesman was fired for drugs and all the Worst car leasing experience I have ever had! Leased two high end vehicles within a week. We were told the salesman was fired for drugs and all the issues we had would be fixed by the owner. He now ignores phone calls and told one of his employees to tell us to contact the dealer that he got the car from. BEWARE of this business. Horrible experience. More

Great experience! It was my first time leasing a car so I had lots of questions about the whole thing. These guys were always very friendly and ready to help me with an It was my first time leasing a car so I had lots of questions about the whole thing. These guys were always very friendly and ready to help me with any of the problems that occurred during the process of renting. Thank you so much for being such professionals! More

Best dealership! What I loved is that the price was as advertised. I had a fixed budget, and when I found the car I wanted to lease, the price was the same as I was to What I loved is that the price was as advertised. I had a fixed budget, and when I found the car I wanted to lease, the price was the same as I was told. No additional charges! That is the best! More

BEWARE! I leased a vehicle with VIP auto leasing in March of this year. Everything including the price was great and went awesome. I planned to transfer my pl I leased a vehicle with VIP auto leasing in March of this year. Everything including the price was great and went awesome. I planned to transfer my plates from my 2017 Kia to my 2020 Dodge and requested the dealership do the same. The vehicle came without an issue, as promised and I was told my new registration would be coming in the mail within the time frame of my temporary plate. Then Covid-19 caused a shutdown of all DMV, including the NYS DMV (where I live) and the Pennsylvania DMV (where the vehicle came from). Months passed and I received a suspension order in the mail that if I did not return my plates from my NYS plates to the DMV, my license would be suspended. I called VIP and was directed to call Reedman Toll Auto group (where the new lease came from). After speaking to the person who handles the plate transfers, I was reassured that the letter I received was an automated letter and I could ignore, since DMV was closed anyway and wasn’t processing any registrations during the lockdown. I did so and then a month later in May received a suspension notice, that in fact my license was suspended, due to not surrendering the plates. I again called VIP and Reedman in an attempt to clear up the mess up, but was once again reassured the paperwork was in and I could ignore it. Then the fun started at the end of June when I was pulled over (for an expired temporary) and almost arrested for driving with a suspended license. Mind you I am 7 months pregnant at this point and don’t need the stress to begin with. I again called VIP and Reedman, who said my paperwork was on a desk somewhere and would be processed soon. A week later I received NEW plates in the mail for my new vehicle and a post it attached telling me to return the plates and that would clear up the suspension. The next day I returned my old plates to DMV and waited, and waited but no clear up on my license. I called DMV and after about 3 hours on hold was told the paperwork was submitted as a new registration, not a transfer and my license is suspended til October or if I wanted the suspension lifted I would have to pay $8.00 a day, since March to get it lifted. The suspension would also negatively affect my insurance, since I would have a suspension on my record. To get it cleared up I would need paperwork from when VIP took possession of my old lease. I again called VIP and spoke to the secretary, who wanted to speak to the salesman and would call me back. That was a week ago from writing this, and I still haven’t received a call back. I have called repeatedly, texted Mike from Richmond Ave, only to be ignored and left dealing with this on my own. Joe T(my salesman) was probably the most helpful person, but his ability to get forms is limited due to his position. The managers, owners, and everyone else I left messages for have not called me back or even acknowledged this issue. Now my insurance company may drop us because of this suspension. VIP’s negligence and dismissal of this matter, coupled with their blatant disregard for me as a customer has forced my hand to write this review. All I wanted is to be acknowledged and helped getting the forms they have showing they took possession of my vehicle and when they did, but nothing. Today I received pictures of the forms, which I told Mike I needed the hardcopies or PDF files of, and of course I was again ignored. I believe Mike to be lazy and he has no business running the operation at VIP Auto Leasing. This situation is has caused undue stress on me, my unborn child, my household and has made this experience completely awful. They have lost my business forever and I hope no one else gets treated as I did. More

Easy to work with I traded in my Mazda here and got a steep discount on another vehicle. They outlined all of my options clearly so that I would understand everything. I traded in my Mazda here and got a steep discount on another vehicle. They outlined all of my options clearly so that I would understand everything. A truly transparent dealership More

Amazing experience! I needed a car to get around so I took advantage of their free next day shipping, and I don’t regret it. With the help of Orkhan, I was able to get a I needed a car to get around so I took advantage of their free next day shipping, and I don’t regret it. With the help of Orkhan, I was able to get a really nice car. More

Great job! Very happy with the vehicle I ended up leasing from this establishment. I took advantage of their free next day shipping and I now have a beautiful ne Very happy with the vehicle I ended up leasing from this establishment. I took advantage of their free next day shipping and I now have a beautiful new car thanks to Mikey and the rest of their incredible team More

Thank you! Smooth transaction. Got my car delivered to my door within a few days over a holiday weekend. Danny made the entire process smooth and stress free. Th Smooth transaction. Got my car delivered to my door within a few days over a holiday weekend. Danny made the entire process smooth and stress free. The best thing is that it was all virtual and was done from the comfort of my home. I am very impressed. Thank you! More

Thanks! My Lexus NX300 was just delivered. Beautiful car. The lease process was fast, and remote. Thank you guys for the time and the advise you gave me in ge My Lexus NX300 was just delivered. Beautiful car. The lease process was fast, and remote. Thank you guys for the time and the advise you gave me in getting this car More

Highly Recommend Michael procured exactly the car I was looking for at the best price. The whole process was quick, efficient, pleasant and professional. I will lease Michael procured exactly the car I was looking for at the best price. The whole process was quick, efficient, pleasant and professional. I will lease from him again. More