Utter Family of Dealerships - Service Center

Oil change & tire rotation Excellent service - very through inspection. All inspection points completed. The service was completed very timely. The advisor showed me how to adju Excellent service - very through inspection. All inspection points completed. The service was completed very timely. The advisor showed me how to adjust the oil reminder. More

Amazing Service Departmeny This service department always goes above and beyond. They never try to sell me something I don't need and when I do need something they are always This service department always goes above and beyond. They never try to sell me something I don't need and when I do need something they are always comparable to other places. Roy and both Jasons are awesome and when you go to a place and they greet you by name, it makes it that much more personable!! More

Service Good efficient service, Staff was friendly. Service was performed in a reasonable amount of time. Would have liked for the car to be washed and vacuum Good efficient service, Staff was friendly. Service was performed in a reasonable amount of time. Would have liked for the car to be washed and vacuumed. More

Great! I had to take my car in for a service that was not crucial. I stopped by to make an appointment and told Roy I would need something to drive. He said I had to take my car in for a service that was not crucial. I stopped by to make an appointment and told Roy I would need something to drive. He said all the loaner cars were out, he would get in touch with me as soon as he got one back in. He did what he said my car was fixed fast. I wasn’t without a car. Win win! More

The Best Service Agent Ever!! Everytime I call and go by Jason Bishop makes me feel like his only Client...He works very well with the other service managers....He is a Great Repre Everytime I call and go by Jason Bishop makes me feel like his only Client...He works very well with the other service managers....He is a Great Representivie for Bob Utter Ford More

The Best Dealership in the State of Texas I’ve been using Bob Utter Ford since 1999 and have gotten to know quite a few of their employees over the years. To a person, Bob Utter‘s folks consis I’ve been using Bob Utter Ford since 1999 and have gotten to know quite a few of their employees over the years. To a person, Bob Utter‘s folks consistently do everything they can to take good care of their customers. Bob Utter has successfully created a culture of excellence. More

Oil and Service Fail !!! Service going down hill!!! Went in after talking to them about getting an oil change and a couple other things done on my wifes edge. Was told it woul Service going down hill!!! Went in after talking to them about getting an oil change and a couple other things done on my wifes edge. Was told it would be no problem. Replace Oil pressure sender switch, oil change/ works package, reset the tire light sensors, and squeaking in the back suspension. 2 1/2 hours later it's ready.... Go to pay and look at there work order....they didn't do the oil sensor and said they cannot get to it ( Its right behind the oil filter and takes 2 minutes when doing an oil change), they didn't reset the tire sensors, and said they could not hear anything in the back after a couple of there techs looked at it......I can literally walk over and push down on the back and hear the squeaking noise along with anyone in a 30' radius. Pop the hood and it's a 1/2 quart low on oil....really. Who knows they probably didn't rotate the tires either, i should have marked them. Make sure your getting the service you pay for people!!! More

Vehicle maintenance Jason was very professional and took care of our Navigator in a timely fashion. I have always taken our vehicles here for service and they have always Jason was very professional and took care of our Navigator in a timely fashion. I have always taken our vehicles here for service and they have always taken care of me. I have recommended them to friends and relatives and they have gone there. More

Totally satisfied with Utter Body and Service I had shopped around for the lowest service rates, so i knew the ranges. Utter beat them all, and i got factory service and parts. Then, when i thou I had shopped around for the lowest service rates, so i knew the ranges. Utter beat them all, and i got factory service and parts. Then, when i thought i needed head gaskets for my 6.0 diesel (thousands of dollars), Utter found that all i needed was EGR cleaned and a new thermostat. $500 instead of thousands. Most others would have sold me the head gasket work, and not even done them. Now Loyalty! More

Very friendly and professional! Bob Utter has terrific customer service! I would recommend them to anyone. I know my car is in good hands and I can trust what they tell me. Bob Utter has terrific customer service! I would recommend them to anyone. I know my car is in good hands and I can trust what they tell me. More