Utter Family of Dealerships - Service Center

On time and fine job' Always have maintenance performed here. Never been disappointed. A bit pricey but worth it. Friendly staff that ensures you are always in the loop on Always have maintenance performed here. Never been disappointed. A bit pricey but worth it. Friendly staff that ensures you are always in the loop on maintenance to be performed. More

Warranty / Recalls Awesome service department. Wife's Kia Sorento had a few recalls & warranty extension repairs. Jason Weaver scheduled us for the repairs, and when he Awesome service department. Wife's Kia Sorento had a few recalls & warranty extension repairs. Jason Weaver scheduled us for the repairs, and when he noticed that repairs were going to take longer than expected, he was able to get the wife into a loaner and on her way. Wow, most dealerships try their best to avoid a loaner vehicle. Bob Utter has met all my vehicle needs, wants and desires for 25+ years. Happy, Happy, Happy. More

Quick and Professional Staff was courteous and professional. They got me in and out when they said they would. I liked using the coupon they sent me in the mail. Staff was courteous and professional. They got me in and out when they said they would. I liked using the coupon they sent me in the mail. More

Excellent customer service My tires were in bad shape so Mr Philip made sure I had the right size and reasonable price to make sure me and my family are safe on the road. Thank My tires were in bad shape so Mr Philip made sure I had the right size and reasonable price to make sure me and my family are safe on the road. Thank you quick lane Tire Auto Center for doing a great job. More

Oil change, air filter, brakes, rear camera Always excellent service, competent,friendly, economical, confident, accommodating. Provided transportation to my home while servicing my vehicle. R Always excellent service, competent,friendly, economical, confident, accommodating. Provided transportation to my home while servicing my vehicle. Received phone calls in a timely manner with regard to what needed to be done and approximate cost. Washed vehicle and detailed inside and out upon completion of service. More

Tune up I always get 5 star service at Ford,workers and the driver are courteous and pleasant and knowledgeable in the service that they give and hope the Lo I always get 5 star service at Ford,workers and the driver are courteous and pleasant and knowledgeable in the service that they give and hope the Lord Bless them all! More

Sorry service Brought my 2018 Explorer in for some warranty work and oil change. It was supposed to be out same day. I was called and told I would be able to get i Brought my 2018 Explorer in for some warranty work and oil change. It was supposed to be out same day. I was called and told I would be able to get it next day after 3 days I had to pick it up work unfinished. I was supposed to get a call today 7-9-19 to get a courtesy car no phone call. I wonder if the oil change was done like I was told and charged for. I’m sorry but this is inexcusable service. I’m left wondering what to do next. More

Great Service Great, prompt service. Roy helping me with booking a recall service around my schedule and then offered me a complimentary car wash on the day of my a Great, prompt service. Roy helping me with booking a recall service around my schedule and then offered me a complimentary car wash on the day of my appointment. 10/10 recommend. More

A good job in great time. The only problem I had was I made an appointment online and when I got to the dealership they had no openings for me. They rescheduled me for another The only problem I had was I made an appointment online and when I got to the dealership they had no openings for me. They rescheduled me for another day but they had to scramble to get me a loaner which was covered by my warranty. I got the loaner and took care of other business I needed to. My car was repaired in about 4 hours which was great because it was an air conditioner problem and it could have taken a Lot longer. The quick diagnosis and repair by the service technician says a lot for the type of Employees working at this dealership. Everyone was helpful and they made sure I was treated right. A little more work on the online reservation system would be a good idea. More

Great experience Fast friendly dealership with great attention to my needs. Jason helped me out tremendously with how to handle me getting into the dealership when I Fast friendly dealership with great attention to my needs. Jason helped me out tremendously with how to handle me getting into the dealership when I was not able to drive my car. More