Urse Dodge Chrysler Jeep
White Hall, WV
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Great Customer Service! Easiest car buying experience I've eve had! :) everyone I dealt with was friendly & very helpful! And now I'm a JEEP owner! Thanks again! Easiest car buying experience I've eve had! :) everyone I dealt with was friendly & very helpful! And now I'm a JEEP owner! Thanks again! More
Excellent Customer Service with a New Customer. Went to Urse Dodge out of frustration from our regular Dodge dealership of 21 years. (since first Caravan purchased in 1993). At URSE, our salesper Went to Urse Dodge out of frustration from our regular Dodge dealership of 21 years. (since first Caravan purchased in 1993). At URSE, our salesperson, Jason, was very friendly and helpful in us making our decision. From start to finish, never once did we get frustrated, or sense frustration from them, and the entire staff was very friendly. Our regular Dodge dealership has just lost a loyal customer, because we will now be going to URSE for all of our needs. I can't say enough good things about this dealership. We highly recommend this dealership to anyone looking for a new or used vehicle. More
Repeat customer at dealership. Great dealership and wonderful staff. A very straight forward experience, which is what I prefer. My salesperson, Amanda, was very informative and alw Great dealership and wonderful staff. A very straight forward experience, which is what I prefer. My salesperson, Amanda, was very informative and always on top of the sale. From beginning to handing me the keys the entire process was great. Fully recommend Urse Dodge in White Hall to anyone. More
Excellent Customer Care!! My experience with Urse was atypical. I am used to dreading visits to a dealership because I hate feeling like I am being hassled and it feels uncomfo My experience with Urse was atypical. I am used to dreading visits to a dealership because I hate feeling like I am being hassled and it feels uncomfortable when dealers are pushy with you. My experience with Urse was different. The service members were very informative, but not pushy. They were patient and answered any question I had and they did a great job getting me the best deal possible. Highly recommend visiting Urse for your next trip to a dealership! More
First big purchase made easy! I got out of my car and was approached by a woman. I was not only to excited to see a woman, but was also was excited to see someone who was not at al I got out of my car and was approached by a woman. I was not only to excited to see a woman, but was also was excited to see someone who was not at all judgemental. She put me in a car and I loved it. Everyone was super patient with me, very kind, and very honest. I couldn't have asked for a better experience with purchasing my first car! More
Very Professional Everyone in the dealership was professional and easy to deal with. The deal was easy and they went above and beyond our expectations. We were presentl Everyone in the dealership was professional and easy to deal with. The deal was easy and they went above and beyond our expectations. We were presently surprised by the trade-in allowance and the overall offered price of the new vehicle. More
Easy to deal with Non pressure, friendly, answered, all questions with direct answers, did everything we ask without hesitation. Went above our expectations. Could not Non pressure, friendly, answered, all questions with direct answers, did everything we ask without hesitation. Went above our expectations. Could not have asked for more. More
Professional and accomodating Both the salesman and manager were very helpful in the leasing experience. They went out of their way to ensure satisfaction. I am very satisfied an Both the salesman and manager were very helpful in the leasing experience. They went out of their way to ensure satisfaction. I am very satisfied and will be back in the future for more business. More
Finally got my dream Jeep! This was our third buying experience with Urse, and our second buy with Jason Dukich. Their service has always been stellar and they make the process This was our third buying experience with Urse, and our second buy with Jason Dukich. Their service has always been stellar and they make the process go very smoothly and quickly. Jason took the extra time to go over all of the features of my new Jeep, even pairing my phone and adjusting my new sound system to the best quality! At no point were we left sitting and waiting for more than 10 minutes without somone checking in on us or stopping by to congratulate us on our purchase. Love this place and will definitely refer anyone looking for a new vehicle to visit Urse. More
nothing good to say From the overpriced vehicles to the long wait times just to get a price (which was $3000 more than fair market value). Oh and guaranteed financing? On From the overpriced vehicles to the long wait times just to get a price (which was $3000 more than fair market value). Oh and guaranteed financing? Only if you have nearly perfect credit. Avoid at all costs. More