Urse Dodge Chrysler Jeep
White Hall, WV
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Second new vehicle purchase, first time buyer at Urse Everything one should expect from the experience of buying a new vehicle. We wanted a new vehicle that was within our budget so after we made some min Everything one should expect from the experience of buying a new vehicle. We wanted a new vehicle that was within our budget so after we made some minor compromises and patience from the sales team, we drove home in our new Jeep Patriot. Couldn't be happier! Thanks Jason Dukich! More
Second to none I have bought many cars in my time, but, I have never had a better buying experience than what I have had at Urse Dodge Chrysler Jeep. I just made m I have bought many cars in my time, but, I have never had a better buying experience than what I have had at Urse Dodge Chrysler Jeep. I just made my second purchase on Feb 22. The sales professional that I worked with was Kenny Burnley. He is very professional and knowledgeable on the product he sells. He is very friendly and gets to know his customers in a short period of time. This is due to his calm demeanor and his ethics for treating his customers right. I also worked with Manager Jon Pajak on my purchase. He too is a very enjoyable person to deal with. He does his best to work with the customer to find a price both you and the dealership are happy with. No pressure. Then came the fun part of signing my life away on my new purchase. Jacob Jabbour found the best financing and made my purchase more affordable. Most people believe that sales is not the only thing that makes a good dealership, service counts just as much. The service department is just as professional, knowledgeable and courteous as the sales staff. I recommend visiting Urse Dodge Chrysler Jeep when your in the market for a new or used vehicle. More
Second time customer We were most impressed by our sales lady who was so down-to-earth and friendly. She went above and beyond in her desire to make us happy and answer ou We were most impressed by our sales lady who was so down-to-earth and friendly. She went above and beyond in her desire to make us happy and answer our inquiries. We do not respond well to high-pressure sale tactics and that was not her style. We received a very reasonable deal with a good trade, lots of explanation concerning our newly acquired vehicle, and we drove away happy. More
Purchased New Ram Truck Friendly Service and good customer service. Worked well with my wants and needs. Would recommend this to a friend as a good place to buy a New Vehicle Friendly Service and good customer service. Worked well with my wants and needs. Would recommend this to a friend as a good place to buy a New Vehicle. More
Worst Customer Service EVER I recently purchased a new Dodge van for my company from Urse and the experience was painful and customer service horrific. 6 weeks to get a 2nd key, I recently purchased a new Dodge van for my company from Urse and the experience was painful and customer service horrific. 6 weeks to get a 2nd key, no one would return calls, the salesman Kenny had little to no knowledge of the product and was I'm sorry to say just plain ignorant.. GM nor the Sales Manager would return calls.. Over 2 1/2 months and I we still haven't received our registration nor plates.. Pay more if you have to but stay away from here. I advise all my business contacts to avoid this place at all cost.. More
Our Best car buying experience We are 1oo% pleased with the sales team who made our buying experience the best ever! We got the car we wanted at a great price We are 1oo% pleased with the sales team who made our buying experience the best ever! We got the car we wanted at a great price More
Great service! Kenny and Andrew were excellent salesman and very informative. Thanks to them and also Donnie and Dave. Thanks to all involved in the purchase of my Kenny and Andrew were excellent salesman and very informative. Thanks to them and also Donnie and Dave. Thanks to all involved in the purchase of my awesome new Wrangler! More
1-4-2016 Thank u All at Urse dodge , u help out in ways u didn't have to , u all went out of ur way to make this deal possible , u keep working those numbers o Thank u All at Urse dodge , u help out in ways u didn't have to , u all went out of ur way to make this deal possible , u keep working those numbers on payment till got where it was affordable . What an amazing experience with ur whole crew that was involved !! Extremely happy , with ur compassion , that was given in this situation ! We will return soon , with great appreciation, thanks again. Fronda Gregory , Tena Burns, John Gregory More
Amazing. Jason Dukich was a phenomenal sales rep. He doesn't pressure his customers, which makes them feel more comfortable into buying the right vehicle. Grea Jason Dukich was a phenomenal sales rep. He doesn't pressure his customers, which makes them feel more comfortable into buying the right vehicle. Great employee! More
Fantastic! Quinton made it easy to buy my new jeep! First of all the lot looked great...easy to drive thru...great selection...secondly i was greeted quickly by Quinton made it easy to buy my new jeep! First of all the lot looked great...easy to drive thru...great selection...secondly i was greeted quickly by quinton and the manager...our deal was done over the cell phone...so i was just taken to my new wrangler...introduced to finance and on my way!!! No hassle...no pressure! I will recommend quinton and urse jeep to anyone who asks about my jeep..thank ypu More