Uptown Ford Lincoln - Service Center

I have a 2013 Ford C-Max that began having starting issues. Always overnight, fortunately in my garage at home. It was so frequent the AAA drive knows us well. After a few non-starting rounds took f issues. Always overnight, fortunately in my garage at home. It was so frequent the AAA drive knows us well. After a few non-starting rounds took for service. They said a new battery would take care of it. Nope. A few days later it happened again. I spent hours sitting in their waiting room and spent a lot of money for them to 'reset the modules' which they said was the problem. Three weeks later dead in the AM again. It was a Saturday morning. I called their service center and kept getting voicemail. Left a message. They were open. AAA came and got us started again. Monday still no one called me back. I called service center, got voicemail, left message. No one called all day. Monday evening I went online to do a 'chat' with Uptown and was promised a manager would call next day. Well it's now Friday, no one has contacted me. So far car has started. I have to go out and check my car early enough each day so there's time for AAA to come if needed. Real reliable service done...NOT. More

I brought my vehicle in for an oil change and check up. The staff was so courteous. They even washed my vehicle for me! I would recommend Uptown service department. The staff was so courteous. They even washed my vehicle for me! I would recommend Uptown service department. More

I’m always well taken care of! I always receive A+service. Purchased all my vehicles thru Uptown! Very friendly from the owner on down. It’s a pleasure dealing with them. A+service. Purchased all my vehicles thru Uptown! Very friendly from the owner on down. It’s a pleasure dealing with them. More

Always a pleasant experience. Uptown is the best dealership I have ever dealt with. Should have been coming for the past 30 year. Lessons learned. dealership I have ever dealt with. Should have been coming for the past 30 year. Lessons learned. More

The team at Uptown took excellent care of my wife’s car which was in for an extended mileage service. The waiting room was comfortable and I was kept regularly informed of status and expected completion ti which was in for an extended mileage service. The waiting room was comfortable and I was kept regularly informed of status and expected completion time. More

Made an appointment through the service desk and also requested that they come to the house to pick up the vehicle. Driver was on time as requested, and took the vehicle to the dealership for service. Th requested that they come to the house to pick up the vehicle. Driver was on time as requested, and took the vehicle to the dealership for service. Three hours later, service was completed and vehicle returned to the house. Doesn't get any easier or safer than that. Always courteous, service done right the first time, and car cleaner than when it left. My expectations are high. Uptown Motors is the place to go! More

As in the past I found the service to my vehicle was done quickly and efficiently. My service results were explained courteously and plainly by the service advisor. quickly and efficiently. My service results were explained courteously and plainly by the service advisor. More

Uptown is a top-rate dealership. They are friendly, professional and efficient. I highly recommend them. The sales and service staff are absolutely, positively fantastic! professional and efficient. I highly recommend them. The sales and service staff are absolutely, positively fantastic! More

They give very good service and very nice people i will be.back to do business with u because my car salesman was very good be.back to do business with u because my car salesman was very good More

I went in to the service center to have my battery replaced after I had to have my car jumped the day before. They fit me in without an appointment. I also had a regular service appointment set up for replaced after I had to have my car jumped the day before. They fit me in without an appointment. I also had a regular service appointment set up for next week and when I told that to Curt he made sure that everything I needed was done yesterday instead of having to come back on another day. More