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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
606 Reviews
Call Service Center (414) 771-9000

606 Reviews of Uptown Ford Lincoln - Service Center

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March 11, 2024

Transmission went due to engineering problem with early 2002 Explorer. Cory explained situation and resolution. Very understanding of problem. Empathetic More

by Scott55
Recommend Dealer
Yes
Employees Worked With
Cory
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Apr 14, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback.

March 10, 2024

Michael went above and beyond from the preliminary estimate to providing me a loaner and updating me every inch of the way till I got my car back. I have my car back and it feels new. I definitely got More

by agborchukwudi2015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Thiermann
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Apr 14, 2024 -

Uptown Ford Lincoln responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

March 10, 2024

Always treated well whether using service department or parts Overall very happy with the dealership More

by kleinca2
Recommend Dealer
Yes
Employees Worked With
Idk young woman
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Apr 14, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback.

March 09, 2024

Gio was very efficient and great to work with. Gio knows his job well and is a pleasure to work with. More

by jen.ross2
Recommend Dealer
Yes
Employees Worked With
GIO FARACIANO
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Apr 14, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

March 09, 2024

Jake was there to greet me when I pulled up. nice guy. Robin was really nice too when I made the appointment More

by rlglazer
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 14, 2024 -

Uptown Ford Lincoln responded

Hope to see you again soon!

March 09, 2024

Wonderful. .. Have been with Uptown for several years. We never go any other place. Their Service & Customer Care is Superior to other Dealers. John Pentler is t More

by Smoots
Recommend Dealer
Yes
Employees Worked With
Kory Stoffers and Austin in Service not sure of last name
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Apr 14, 2024 -

Uptown Ford Lincoln responded

Thanks for sharing your rating with us and the community.

March 08, 2024

My experience has been great. But I've had issues with the car. The dealership worked hard to resolve them. But some issues still remain. More

by KHARY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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March 08, 2024

They make their customers a priority by providing quality and consistent service. They team is knowledgeable and it’s a no-nonsense sales experience. More

by PS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Faraciano
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Mar 08, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and recognizing our employees!

March 07, 2024

Good people I will continue to be a loyal customer Have always been treated very well More

by Ksbrown81
Recommend Dealer
Yes
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Mar 08, 2024 -

Uptown Ford Lincoln responded

We’re really grateful for your business and appreciate you giving us a great review!

March 07, 2024

Hope was excellent. Too bad it took 3 weeks for my part because she was not notified it was in. More

by Rbartholf1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope.
Report | Print
Mar 08, 2024 -

Uptown Ford Lincoln responded

We're sorry about the inconvenience to you, things don't always work as they should. However, thank you so much for taking the time to leave us feedback and recognizing our employee!

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