Uptown Ford Lincoln

A appointment was made, toke my vehicle on time. Staff was courteous. Wished I would have received a car wash ticket. Got a chance to read the Saturday morning paper. was courteous. Wished I would have received a car wash ticket. Got a chance to read the Saturday morning paper. More

Mike was very personable and knowledgable - best car salesman I have ever dealt with!! He went out of his way to find me the exact car I wanted. Scott the finance guy was also very friendly and effici salesman I have ever dealt with!! He went out of his way to find me the exact car I wanted. Scott the finance guy was also very friendly and efficient. More

The experience we had at Uptown was very good. All of the personnel were very knowledgeable and extremely helpful. We didn't feel pressured in any way. We were so pleased with the Escape and our servic the personnel were very knowledgeable and extremely helpful. We didn't feel pressured in any way. We were so pleased with the Escape and our service that we bought on the spot and all of the follow up from Uptown personnel was pleasant and prompt. I'm particularly happy about the follow up appointment to help with the MySync feature. More

I rated highly because I was very satisfied with the treatment by your personnel, their courtesy and helpfullness. No rating on the quality of work because it is too early to determine that, though the treatment by your personnel, their courtesy and helpfullness. No rating on the quality of work because it is too early to determine that, though the repair following my recent accident appears so far to be excellent. No way to tell yet whether there may be leaks, rattles or other problems. Re: 30,000 checkup, I can't determine that either, perhaps for months and then only if problems appear, such as a few years ago when my old LS was totally out of window washer fluid after multi part inspection that is supposedly part of your lube jobs. Price rated good rather than great because price always seems too high as it does for any seivice, especially good service, but being a great depression kid makes the whole world seem insanely expensive these days. However, I have reason to believe your price on all the work was very fair. Bob Henschel More

Everything was ready to go when I arrived to pick up my car. Car was spotless and beautiful. Team was attentive and knowledgable and addressed all my questions - even question I emailed to Mike the followi car. Car was spotless and beautiful. Team was attentive and knowledgable and addressed all my questions - even question I emailed to Mike the following day. I left extremely happy with my car and my experience at the dealership. The entire Uptown Team is professional, knowledgable and very friendly and they are the main reason I continue to lease Lincolns... lease after lease after lease. I have no desire to work with any other dealership but Uptown. More

Dropped off loaner at my home, and picked up car for servicing. Did a complete inspection but did only necessary services, at very reasonable cost. Delivered car back to my home all cleaned up, and pic servicing. Did a complete inspection but did only necessary services, at very reasonable cost. Delivered car back to my home all cleaned up, and picked up loaner. Doesn't get any better than this. More

It's been a great experience dealing with Uptown Motors. They have great deals on used cars and they are very friendly. I'm very happy with my new vehicle. Motors. They have great deals on used cars and they are very friendly. I'm very happy with my new vehicle. More

We had a very good experience at Uptown Ford. Everyone was very friendly. Our salesman was not pushy and the sales manager was friendly and far. We drove out in a very nice ford Flex at a very fair price. was very friendly. Our salesman was not pushy and the sales manager was friendly and far. We drove out in a very nice ford Flex at a very fair price. More

Twice in the last few months I've had to make emergency visits to the service department. The first incident was because my new Ford was shaking badly on the highway. I had no appoitment and di emergency visits to the service department. The first incident was because my new Ford was shaking badly on the highway. I had no appoitment and did not call...simply drove up. I was immediately greated by the lady at the service desk. I explained what happened and she knew exactly what was cauing the shaking; it was snow build up around the tires! She had it sprayed off and my daughter and I were in and out withing minutes!!!!!! My second incident was only two days ago. I had gone for an oil change while on vacation. The mechanic told me that my transmission fluid was extremely low and that I needed to get the car back to the dealership immediately. I phoned the dealership and they said to bring it in as soon as I could. Next day after work I pulled up again. The lady at the service desk actually had already been informed I would be stopping by. She had the "transmission" specialist take the car. I was only in the waiting room for 5 MINUTES!!! They said the mechanic was mistaken and that my fluid level was fine. EVERYONE in that department is amazing. Prompt, friendly, efficient and patient!! I would not take my vehicle anywhere else if possible. THANKS UPTOWN SERVICE DEPARTMENT. Sincerely, Andrea Blair More

Great, friendly service. They go above and beyond to make you feel welcome. The wait time went by quickly, and I loved that they washed my car afterwards. make you feel welcome. The wait time went by quickly, and I loved that they washed my car afterwards. More