Uptown Ford Lincoln

Thank you I recieved a lot of help when I was looking for a new car for myself! These three gentlemen were very knowledgable and helped me choose the right car I recieved a lot of help when I was looking for a new car for myself! These three gentlemen were very knowledgable and helped me choose the right car for me! :) VERY SATISFIED! Thank you all! More

My experience The dealer who worked with us was amazing. He went above and beyond in his efforts to satisfy is. The business manager however was displaying manneris The dealer who worked with us was amazing. He went above and beyond in his efforts to satisfy is. The business manager however was displaying mannerisms of a person who rather be elsewhere. Very uncomfortable feeling in his office. Lack of patients. More

Total Satisfaction with Ford & Uptown When my wife made the decision that she was not going to drive again, I said I don't need two vehicles anymore. We had a 2009 Mercury Milan Premier wi When my wife made the decision that she was not going to drive again, I said I don't need two vehicles anymore. We had a 2009 Mercury Milan Premier with 45,000 miles and a 1999 Ranger with 83,000 miles. I am an 81 year old retired Engineer, still operating a small Handyman business in retirement, and the Ranger with a fiberglass cap on the back was my "Rolling Toolbox". So we began looking for one vehicle that could replace both of the above mentioned vehicles. I began looking of the interned at vehicle concepts, checked Kelly Bluebook for values, and then sent a request for information. There was never any doubt in my mind that I was going to replace them with a Ford product, and sent the request ONLY to Uptown Motors. This decision was based on three factors: 1) I have driven nine Fords in my life, and they always gave me good service; 2) I really appreciate the fact that Ford did not ask the taxpayers for a handout to prevent bankruptcy as GM & Chrysler did, and 3) This is the third car I have purchased from Uptown since moving back to Milwaukee in 2000, and I have had all of my vehicles serviced only at Uptown for everything, and am very satisfied with that experience. We quickly zeroed in in the Escape as the vehicle to replace both of my vehicles. I was originally looking or a CPO Escape, but definitely wanted the new design which limited me to the 2013 & 2014 models. Ruth searched the entire inventory of leased and rental cars, but found none with the features we wanted; therefore we moved on to the new car category, and found exactly what we wanted in the Escape Titanium that you had to bring up from a dealer in Illinois. I am a Ford man for life, and an Uptown man for as long as I live in the Milwaukee area. We don't plan to move anywhere anymore. More

Outstanding Service Experience Since moving back to Milwaukee in 2000, owning a Mercury Sable and a Ford Ranger, I have had all of my service on all of my vehicles done by the team Since moving back to Milwaukee in 2000, owning a Mercury Sable and a Ford Ranger, I have had all of my service on all of my vehicles done by the team at Uptown, including oil changes. When I just purchased my new Ford Escape Titanium, I didn't even consider any other dealer; because of my prior experience with Uptown Service Department, and satisfaction with all the sales personnel I have dealt with since then. More

scheduled maintenance I walked into the service area and was not greeted, even though there were 3 employees within a few feet that saw me. Not one employee ever smiled du I walked into the service area and was not greeted, even though there were 3 employees within a few feet that saw me. Not one employee ever smiled during the entire visit. I felt as if I was just one more customer interrupting their busy day....or they truly didn't like their jobs?? Not what I expected at all from this dealership. The efficiency and quality of the work was great. I do mystery shopping of car dealers on a regular basis and if this was one of those, it probably would have had a pretty low ranking. More

Top-Notch The experience I had at Uptown Lincoln Ford was truly top-notch! I started this process about 9 months before my 2012 Focus was up due to some financi The experience I had at Uptown Lincoln Ford was truly top-notch! I started this process about 9 months before my 2012 Focus was up due to some financial issues. Jeff was very kind to me and educated me on what the best option would be in my situation. Once it was time to start the process of getting a new lease I worked with Todd who was very understanding and patient with me while I test drove a few cars. Over all they were very understanding and provided great customer service to me in a very unique set of financial issues. THANK YOU!!!! More

2014 MKX We stopped by the dealership to see a different car. Howard showed us the MKX and we fell in love. Howard worked very hard to locate the car that had We stopped by the dealership to see a different car. Howard showed us the MKX and we fell in love. Howard worked very hard to locate the car that had the options we were looking for. More

Fred @ Uptown Saves the Trip Traveling out of state on a holiday weekend, we experienced an engine problem. Fred Schmitz took us under his wing and fixed the concern. We had ano Traveling out of state on a holiday weekend, we experienced an engine problem. Fred Schmitz took us under his wing and fixed the concern. We had another problem that he also corrected before it became a disaster. Fred and Uptown takes great care of their local customers and extends that same care to visitors. More

OUR NEW 2014 MKZ We had major problems with our 2013 MKZ and after having it in for work to correct the problems they were not able to correct them [JOHN PENTLER We had major problems with our 2013 MKZ and after having it in for work to correct the problems they were not able to correct them [JOHN PENTLER IS AWARE OF THE NATURE OF OUR PROBLEMS] HE ARRANGED FOR OUR CAR TO BE RETURNED AND REPLACED WITH A NEW LEASED 2014 MKZ. WE WERE VERY SATISFIED WITH THE WORK JOHN DID TO SOLVE OUR PROBLEM. THE NEW CAR IS COMPLETELY DIFFERENT THAN THE CAR WE HAD. THANKS AGAIN TO JOHN AND UPTOWN-- RICHARD LEE More

They Make You Feel Like Part of The Family I've been doing business with Uptown for over 10 years. My most recent visit was for routine service on my 2014 Mustang. Jessica was courteous, help I've been doing business with Uptown for over 10 years. My most recent visit was for routine service on my 2014 Mustang. Jessica was courteous, helpful and professional as always. While I was waiting for the work to be completed I struck up a conversation with a sales rep, Davario Raines. He understood that I wasn't looking to replace my vehicle soon since I have 18 months left on my lease. He was very knowledgeable about current models as well as proposed future models. It was a very relaxed and comfortable conversation. Just like I was talking to a member of my family. I cannot say enough good things about Uptown. More