Uptown Ford Lincoln

Fred was very friendly, very accomodating and kept me abreast of the status of the service of my car. I would say he went above and beyond my experience at other service facilities of other dealerships abreast of the status of the service of my car. I would say he went above and beyond my experience at other service facilities of other dealerships More

I've worked with Uptown for more than 15 years. If you're buying or leasing a car or truck make sure you stop in and see John and his team. Honest, hard working sales people. When it comes to servic you're buying or leasing a car or truck make sure you stop in and see John and his team. Honest, hard working sales people. When it comes to service, their team is top shelf. Be it a simple oil change or tire rotation to a major rebuild, the Uptown Team will always do their very best to make sure the job is done right the first time. Of course having the best made America cars on the road today doesn't hurt either. More

They were customer focused - listened. Went out of their way to show and answer my questions. Explained to me the recall impact. Wanted to know if I liked my car. way to show and answer my questions. Explained to me the recall impact. Wanted to know if I liked my car. More

I had not used your dealership for awhile (both cars were working fine & did not require service), but I have to say I had a wonderful experience with Jessica in the Service department. She truly cares for h working fine & did not require service), but I have to say I had a wonderful experience with Jessica in the Service department. She truly cares for her customers and goes beyond to make sure her customers are happy. She is a gem to deal with & even though I don't want to have service on our cars constantly, I will enjoy dealing with Jessica. She is pleasant, proficient, efficient and a great addition to your staff. More

The Escape was our second purchase at Uptown, Previously we has purchased a Mercury Topaz from Uptown. Both experiences were very favorable. The reason for long absence from Uptown was an issue of vehicl we has purchased a Mercury Topaz from Uptown. Both experiences were very favorable. The reason for long absence from Uptown was an issue of vehicle preference not displeasure with dealership. More

Rich called me, knowing that my lease was almost due. The vehicle he offered was wonderful and had features that he and I had discussed before. The lease I had was for 60,000 miles and when I turned it in, i vehicle he offered was wonderful and had features that he and I had discussed before. The lease I had was for 60,000 miles and when I turned it in, it had less than 6000. Rich lowered the mileage so I am not paying for miles I don't use. Rich explains features very well without going into too much detail unless you need more information. Rich makes me feel like I have a friend in the business that is looking out for my best interest. I always recommend Rich at Uptown to anyone looking for a vehicle. More

When we got there we were treated very good right from the get go. Todd helped us with most of our questions & helped us select the vehicle we really wanted. Then we haggled out the price with Todd & Jeff the get go. Todd helped us with most of our questions & helped us select the vehicle we really wanted. Then we haggled out the price with Todd & Jeff to our satisfaction. When that was done, we went home & then we came baqck the next day at 1:00pm to pay for the vehicle & thats when we got to see Scott. All in all we are very happy with our vehicle from you. That now makes us a 2 time buyer witrh your store. Thanks very much. More

Devarrio was a super salesman, very professional, knew what he was selling. We liked the fact that he was dressed very sharp and had a super personality. The only thing was the detailing of the inside. No what he was selling. We liked the fact that he was dressed very sharp and had a super personality. The only thing was the detailing of the inside. Not a big deal, but back seat had a grease spot and could have cleaned the small compartment a little better. The instrument panel and the behind the tilt wheel needed to be wiped down better. We had the premium protection package inside and out. There was over spray of something on the plastic wood grain and instrument plastic lens. Other then that we love the Explorer. Thank You More

All work performed properly and on time. Car had been washed when I picked it up. Dealership personnel were all vey professional and friendly. Very nice facilities. washed when I picked it up. Dealership personnel were all vey professional and friendly. Very nice facilities. More

Service above and beyond!! Truly excellent! Included car wash and went out of their way to make it convenient for me to get oil change! wash and went out of their way to make it convenient for me to get oil change! More