Uptown Ford Lincoln

2016 Fird Edge Brian S. took the time to explain every detail of the car(s) I was interested in. It is because of his due diligence that I chose to purchase the car Brian S. took the time to explain every detail of the car(s) I was interested in. It is because of his due diligence that I chose to purchase the car from Uptown. More

Our first high end car. Drove in last Thursday to take a look at a Ford Edge my wife and I saw online. The dealership was having a party, Mike put on his coat and came out to Drove in last Thursday to take a look at a Ford Edge my wife and I saw online. The dealership was having a party, Mike put on his coat and came out to see if we had any questions or if we were looking for anything in particular, we told him we were just looking and he wasn't pushy at all. We came back the next day to test drive the car and he was very helpful with any questions we had. We told him we were going to look at another dealership just to see what others had and he was very understanding. We came back the next day because it was the best deal and he was very accommodating. He went above and beyond to get our sale without being overbearing. He stayed late to make sure our sale closed well. Scott the finance manager was very helpful, explained everything to us and always checked in to keep us updated. He also stayed late to get everything done. Our first buying experience went wonderfully and would highly recommend them. More

Courteous and on time As always, our experience was a very good one. Everyone is very courteous and friendly. We never have to wait any longer than expected. Very pleasant. As always, our experience was a very good one. Everyone is very courteous and friendly. We never have to wait any longer than expected. Very pleasant. More

In and out I can't express how truly wonderful each and every car buying experience has been with this dealership! I am beyond happy with my purchase. I can't express how truly wonderful each and every car buying experience has been with this dealership! I am beyond happy with my purchase. More

Taking good care of my Ford I recently brought my 2012 Fiesta into Uptown Ford-Lincoln for a recall repair (replacement of door latches) and its 50,000 mile service visit. Fred S I recently brought my 2012 Fiesta into Uptown Ford-Lincoln for a recall repair (replacement of door latches) and its 50,000 mile service visit. Fred Schmitz took great care of me and my vehicle. I appreciated the complimentary ride to my office in the morning. When I came back to get my vehicle, there was a mistake on some of the paperwork. Fred immediately reviewed the situation and corrected the mistake on the paperwork and on the electronic records. Great customer service! That's why I drive across town to have my vehicles serviced at Uptown. More

Door latch recall Fred is always cordial and welcoming. He had promised a loaner vehicle which was promptly ready. I was told the time of completion, so rather than wai Fred is always cordial and welcoming. He had promised a loaner vehicle which was promptly ready. I was told the time of completion, so rather than waiting at home for a phone call, I came back, and after a short wait,my vehicle was ready. So meticulous, they put it through the wash twice. I was to refill the gas tank of the loaner to 3/4's. I had put on 25 miles,but in a fit of generosity , I filled it to the top thinking that the next person to get the loaner would get a gift. But, moments later , I saw the same vehicle with company driver shuttling a woman. The gift went astray. More

First Class As always my car buying experience at Uptown was nothing less than exemplary. The Uptown staff treat me like family! I will purchase all my vehicles f As always my car buying experience at Uptown was nothing less than exemplary. The Uptown staff treat me like family! I will purchase all my vehicles form Uptown. More

Thank You! All of my questions were answered, the alert notice that had come on was fixed and the 10,000 mile check was completed in a timely manner. I like th All of my questions were answered, the alert notice that had come on was fixed and the 10,000 mile check was completed in a timely manner. I like the fact that the car was washed! More

Service was 5 Star. Diagnosis of oil leak was identified promptly and parts were ordered to fix the problem. Loaner car was provided which makes my time more valuable an Diagnosis of oil leak was identified promptly and parts were ordered to fix the problem. Loaner car was provided which makes my time more valuable and no hassle. My sales rep worked with service to insure quality service was provided. That means a lot to me to have that type of personal service, Great Job to Ahmed Hill and the service dept. More

In on time and done quicker than expected Machelle is THE best service manager I have ever worked with. She is thorough and explains thing well. The new customer waiting area is awesome. I Machelle is THE best service manager I have ever worked with. She is thorough and explains thing well. The new customer waiting area is awesome. I can set up and do work while i wait. More