Uptown Ford Lincoln

Service was little behind schedule, but completely satisfied with worked performed. Thankyou service department! I know during these times during covid that there are things that are out of our contro satisfied with worked performed. Thankyou service department! I know during these times during covid that there are things that are out of our control/ and continue to be hectic,completely understandable but, on the other hand, the older female (mary behind the service checkout where you pay your bill could stand to learn a few manners. Service writer was awesome....Checkout, very disappointng. She was very rude and and uppity. I am loyal and will continue to use Uptown for all my service needs, but when I go to pay my bill next round, she WILL NOT be the one checking me out! Make no mistake about that one. I will request a different checkout person simply because of her very unprofessional, yucky attitude.She definitely needs to work on her customer service skills that reflect on Uptown Ford!!!!!! This is not the 1st time dealing with Mary Clairs bad attitude towards my wife and I being loyal customers. BUT IT IS THE LAST TIME I WILL EVER DEAL WITH HER!! More

Always friendly - goes out of his way to make sure we got everything we wanted. They made sure we were able to take the car home the day we purchased it so we wouldn’t have to drive back down there. We liv everything we wanted. They made sure we were able to take the car home the day we purchased it so we wouldn’t have to drive back down there. We live out of town. More

Fantastic people to work with at Uptown.From sales to Fantastic people to work with at Uptown. From sales to service I can always count on Uptown's Team to provide an excellent experience. Well done U Fantastic people to work with at Uptown. From sales to service I can always count on Uptown's Team to provide an excellent experience. Well done Uptown! Joe Bellante More

I have purchased several new cars from Uptown and have had great friendly service from everyone I have worked with. I love my new Aviator; thanks to the great people at Uptown for helping me make the righ had great friendly service from everyone I have worked with. I love my new Aviator; thanks to the great people at Uptown for helping me make the right choice. More

I love my new car, Uptown is so easy to work with. I travel from Green Bay to purchase my vehicles (4 now) because of their excellent customer service. travel from Green Bay to purchase my vehicles (4 now) because of their excellent customer service. More

Service was good. However, when my car was done, I saw it parked in front of your building, and I approached the receptionist to as if she had the key and was given it--at that time the service department it parked in front of your building, and I approached the receptionist to as if she had the key and was given it--at that time the service department came with the results of the paperwork. More

I have been very pleased since the first time I test drove my new Nautilus. Both drivers who delivered and picked up the car were very hospitable, patient, and answered all of my questions. drove my new Nautilus. Both drivers who delivered and picked up the car were very hospitable, patient, and answered all of my questions. More

Service was fine, however was upset to hear that the lugnuts on my 2017 Cmax have to be replaced due to corrosion between the chrome cover and the steel main part to the tune of $149. I just talked to lugnuts on my 2017 Cmax have to be replaced due to corrosion between the chrome cover and the steel main part to the tune of $149. I just talked to parts and they said they will be replaced with the same rendition, which means that in 3 years I'll have to do the same thing. I wish you would put some pressure on Ford to do a recall, which I believe they have declined. This is ridiculous that they would continue with this design problem. All I can hope for is that they will do a recall and that I can get my money back. More

I have known the Pentler Family for a long time! They have always been great to do business with. Their employees both on the sales and service side have also been easy to deal with and professional. I have always been great to do business with. Their employees both on the sales and service side have also been easy to deal with and professional. I could not be more happy with the Uptown Dealership. Thanks again! Ace Vollmer More

Uptown Ford really wanted my business. They worked hard and earned that! I really appreciated how they treated me from the beginning of the process to the very end. I felt they offered a fair trade on my and earned that! I really appreciated how they treated me from the beginning of the process to the very end. I felt they offered a fair trade on my mustang when other dealerships did not. I ended up keeping my convertible mustang for sentimental reasons. I got a leased Explorer, but I truly appreciated the fact that they gave me a fair offer for my car. Thank you Dave, Tim, and Reggie. More