Upstate Chrysler Dodge Jeep RAM - Service Center

Chris is great to deal with Provides a sense of confidence Very professional and accommodating confidence Very professional and accommodating More

I had serviced on on January 26. The service was an oil change and a rotation of the tires. Once it was done, I got a call from service at that point I could not pick it up right awa The service was an oil change and a rotation of the tires. Once it was done, I got a call from service at that point I could not pick it up right away so I told him I would not be there until 6 o'clock. The service employee told me that they would be closed at that point. I told them to just leave my keys in the car and I would pick it up. Once I arrived, I could not find my car. I was figuring it would be parked up by the building where the service door was. Luckily, I found two employees still there and I asked where the car was at that point they did not know where it was either, which was fine but once they told me, the financial manager moved my car, because she did not like it parked, where it was . We finally found the car. It was not in a location where I would think they would put a vehicle that I had bought from this dealership and had service done and a spot where I could not find it very disappointed in how I was treated at that point other than that, your service department is very well run and I was happy with that service More

Got me in timely and fixed the truck so I didn't have to come back. come back. More

Great job by all Excited to purchase our next vehicle at upstate jeep Chrysler dodge. Thank you upstate jeep Chrysler dodge. Thank you More

The people at this dealership were extremely helpful, friendly and the quality of their work was excellent. friendly and the quality of their work was excellent. More

Greatest tech and service writers ever. Recommend pay raises for both of them. would come back Recommend pay raises for both of them. would come back More

Oil change took longer than usual. Took almost 3 hours to do 2 oil changes on my vehicles Took almost 3 hours to do 2 oil changes on my vehicles More

Great Great unless you keep asking me to take these surveys Great unless you keep asking me to take these surveys Great unless you keep asking me to take these surveys Great unless you keep asking me t surveys Great unless you keep asking me to take these surveys Great unless you keep asking me to take these surveys Great unless you keep asking me to take these surveys Great unless you keep asking me to take these surveys More

Took me in right away,did work on vehicle in a very timely manner Service department personnel all very professional timely manner Service department personnel all very professional More