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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
219 Reviews
Call Service Center (585) 591-0678

219 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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April 20, 2024

Sales staff is top notch very helpful in finding a vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem More

by DPENEPENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria , Chris Dugas
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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you had a positive experience with our sales team, but we apologize for the communication issues in our service department. This is not the level of customer care we aim to provide and your feedback helps us improve. Please reach out so that we can discuss this further. Thank you, Madison Bork - Business Manager - 585-591-0678

April 19, 2024

A wonderful experience, everyone at the dealership is very welcoming and helpful.I highly recommend More

by mmohun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to hear you had a great experience with our team here at Upstate Chrysler Dodge Jeep! Thanks so much for your business!

April 19, 2024

Top notch service department. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dugas
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Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Michelle, we're so glad to know you found our service department at Upstate Chrysler Dodge Jeep efficient and top-notch. Thanks for recommending us to your family and friends!

April 11, 2024

They take great care of us and our vehicles, we are very lucky to have them so close to home. More

by kpych8685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to be part of your automotive journey and thank you for the awesome review! We look forward to seeing you again at Upstate Chrysler Dodge Jeep!

April 11, 2024

great service department. Mike Johnson does a professional job as salesman for your Upstate Dodge More

by btreat11354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
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Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation. - Upstate Chrysler Dodge Jeep

April 11, 2024

First time customer and I loved this cheery and friendly place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! More

by Darlene P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Apr 15, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Darlene, we're so glad to hear you had a positive first experience at Upstate Chrysler Dodge Jeep! It's great that our team made you feel welcome and comfortable. We hope to see you again soon!

April 06, 2024

Chris Dugas is a great asset to the dealership. He makes Service a real pleasure. More

by GabeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Apr 08, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Gabe M! Thank you for leaving us this five-star review and the kind words about Chris from our service team at Upstate Chrysler Dodge Jeep! We'll see you next time!

April 02, 2024

I WILL KEEP COMING BACK , TO SEE YOUR GREAT PEOPLE, GREAT SERVICE, GREAT BIG HEART @ A SMALL TOWN DEALERSHIP, THANKS AGAIN TODD SLOAT More

by todd76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Apr 03, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Todd, we're delighted to know you've had a positive experience with us at Upstate Chrysler Dodge Jeep! We truly appreciate your support and look forward to seeing you again. Safe travels until then!

March 29, 2024

Pleasant and pretty efficient employees! It was just an oil change so not much to say about that! More

by djgfaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Mar 30, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thanks for trusting us with your vehicle's oil change needs! We'll see you next time. Safe travels! - The Upstate Chrysler Dodge Jeep Team

March 22, 2024

Very nice could not have gone better Everything and everyone nice I would tell everyone to stop by if looking for a truck More

by mattzak54
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Chris Dugas
Report | Print
Mar 25, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience at Upstate Chrysler Dodge Jeep! We appreciate your recommendation and look forward to helping more truck enthusiasts find their perfect match. Safe travels in your new vehicle!

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